Grande's Bella Cucina

Service was terrible and the staff was very rude and disrespectful

Great place for a social gathering

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chicken Parm, Pepperoni Pizza

We reserved the private room for my mother’s 80th birthday that is described on the private event brochure as an “elegant private room overlooking Grande’s wine room, accommodates 20-24 guest.” This is in fact a storage room for many flat screen TVs covered in bird poop that were randomly covered with table cloths. The placement of the TVs made it hard to get around the room, were unsightly, and I even stubbed my toe on one trying to get around. There were other random items that we had to request to be removed and for the air to be turned on since it was very hot. We decorated and made the best of it since my mom had guests coming. We had 20 guests total (including 3 smaller children) and could barely fit at the unevenly matched tables. The table should have had the promised bread and the bruschetta upon arrival of the guests. However we waited for 30-45 minutes before even bread was served.
Once guests arrived we waited a long time for drinks. The bread was delivered to one side of the table and there were guests that didn’t get a piece on the other side including my mother. I had to request more several times as well as for the appetizers that was only enough for half the guests. It took forever and was embarrassing- 1 and a half hours for the salads and almost 2 hours for entrees. Drinks were ordered and never arrived. When I expressed my frustration with the state of the space, the event planner as well as the presumable manager said he had been telling the owner that the state of the room was unacceptable for quite some time. They basically said they couldn’t do anything about it. No body helped our poor waitress who seemed to be overwhelmed and unprepared to accommodate a party of 20. The hallway to the bathroom was covered in boxes and was not accessible to anyone with a walker, wheelchair, or needing space to turn the tight corner. The storage in the hallway was excessive. The restrooms themselves had no toilet paper or soap.

Wheelchair accessibility: The way to the bathroom was covered in boxes and was not accessible to anyone with a walker, wheelchair, or needing space to turn the tight corner. The storage in the hallway was excessive. The restrooms themselves had no toilet paper or soap.

Atmosphere: 1

Food: 1

Service: 1

I come here for the bakery grab a cannoli.

Atmosphere: 5

Food: 5

Service: 5

Mind you. 4 of us. 2 of my favorites never received there Salads. One of us (me) my pasta e fagioli went to the table next to us. Dude tried to pass it over. At this point in time. Not good. It's pretty simple. Won't be going back to that joint.

Atmosphere: 5

Food: 4

Service: 3

My girlfriend's family (Atlanta), mine (Jupiter), and her and I (Honolulu) ate there Sunday (12/1/24) evening, and it was fantastic! The menu seems too big, but it makes sense, and the specials bring everything together, too. I had a lightly breaded yellowtail special -- I forgot the name, unfortunately (wine's good too)— photo below doesn't give it justice either. It was exactly as described and delicious.
Theresa is an excellent server and deserves a raise. Mahalo

Atmosphere: 5

Food: 5

Service: 5

Love it all day and twice on Sundays. When we vacation for spring training, we love this place soo much that we book our hotel based on how close it is to Grande Bella. We are your #1 fans from Terre Haute,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pasta Carbonara, Grouper, Chicken Parm, Garlic Knots, Marsala, Francaise, Pepperoni Pizza, Calamari, Eggplant Rollatini, Salad, Penne Vodka

Food excellent and Happy hour all day! Kim is an awesome bartender!!💜

Atmosphere: 5

Food: 5

Service: 5

Great location with outdoor seating. Loved the seafood medley (salmon, shrimp, scallops, crabmeat, mussels, and clams) served over wilted spinach (alternative to pasta). We opted for the fra diavolo sauce. Our server Therese was excellent with in-depth knowledge of the menu and great recommendations.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

Tim at the bar is excellent food is great too enough said

Atmosphere: 5

Food: 5

Service: 5

Loved this place back in 2015 seems like now they only really care about their catering business. Arrived around 12:15 on a Saturday for lunch, no one greeted us. Later noticed the hostess seemed to be working in the outdoor patio and ignoring customers walking in the main door. Saw 2 groups arrive and just leave after a few minutes. We sat next to the bakery, apathetic guy eventually took our order and forgot a few points. Bathroom was also broken and leaking everywhere. Food was ok but for $100 we left very disappointed in the whole experience.

Atmosphere: 1

Food: 3

Service: 1

I have never in my life been to a worse restaurant. I’m old, and have travelled all over the world, so that is saying a lot! None of our dishes were acceptable, and were barely edible. The waiter was non-existent and the young men that assisted had no idea what they were doing, which is the owner’s fault for not providing training. I have no idea where the chef is from, but he is most definitely not a chef trained in cooking Italian food. This restaurant doesn’t hold a candle to Limoncello’s, Evo, or Romeo & Juliette.I could write a detailed novel about how poor our experience was, but who wants to read that? To make matters worse, there is a large construction project that limits the amount of parking spaces. There wasn’t enough before the construction! Our first clue should have been that only two other tables were occupied. It was practically empty on a weekend evening. If you have to go to this shopping center to dine, I would recommend Coolinary Cafe/The Parched Pig or Ela’s Curry Kitchen, but give yourself extra time to find a parking spot. I can’t imagine what the parking situation will be like during season.

Atmosphere: 1

Food: 1

Service: 1

Everything was great!

Atmosphere: 5

Food: 5

Service: 5

Went to dinner tonight for my husbands birthday since he wanted cannolis. The food was fantastic and our server was great. This was our second time here and it definitely will not be the last.

Atmosphere: 5

Food: 5

Service: 5

My family and I love coming here for lunch. I adore the shrimp parmigiana, while my grandmother favors the spaghetti & meatballs.

Atmosphere: 5

Food: 5

Service: 5