Employees are excellent. Corporate fired all of their delivery drivers in palm beach country and forced all delivery orders to be done via DoorDash or ubereats. I’ll never order another pizza in Palm beach after my last delivery took an hour to get here and was dropped on the ground in front of me by someone that could not speak a single word of English. I just confirmed this via phone and there’s nothing they can do to help you.
Atmosphere: 1
Food: 5
Service: 1
Timothy Wallace
They load the pepperoni on.
Mello D
“Well done” does not mean burnt pizza Man over the phone was trying to tell me that well done means burnt pizza absolute disgusting would not recommend
Dee Jackson
Fast
Parking: Northlake by I-95
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Cheryl McCleskey
I ordered a large supreme and it was the worst pizza I have ever had from a Pizza Hut!! It was so overcooked and didn’t have any sauce or cheese! So disappointed with it
Atmosphere: 1
Food: 1
Service: 1
John Metz
Great Pizza great
Atmosphere: 5
Food: 5
Service: 5
Marc Remstein
When I arrived there there was nobody on the counter. I waited and another lady came in behind me and then two more people behind them. Finally we rang the bell for assistance. I looked at the oven and I saw two pizzas that had come out in the oven and was hoping they weren’t mine as they were getting cold. Finally what looked like the manager came out and asked for my name printed out a receipt and she said your pizza is still in the oven. After that, she got the gentleman behind me name and then she went to the oven and pulled the two pizzas off the oven and put it on a green rack and grabbed the man’s pizza off the oven and gave it to him. Next, she started taking people’s orders meanwhile, there’s two pizza's are still on the green rack. Another person comes to pick up their order and she grabs that off the oven and gives it to them. Finally, she goes back to the green rack boxes up those two pizzas and gives it to me. So this whole time I’ve been waiting for 10 minutes after my order promised done and the pizzas were already done and she skipped me by getting people pizza right off the oven. My pizza was cold and to top it off, I paid extra for extra toppings, specifically mushrooms, and as you can see, I got a whole two mushrooms per slice of pizza. The place is very understaffed. Seems like the manager was running everything. There was another employee, but she seemed pretty clueless. I’m gonna send corporate a copy of this experience as per once I feel like I’ll never come here ever again..
Atmosphere: 1
Food: 1
Service: 1
Emma Cuacua Rodriguez
Terrible experience – Raw Dough!
We ordered two pizzas from this location, and what we received was completely unacceptable. The dough was RAW – we had to cook it multiple times at home just to get it fully baked! It felt like they rushed the order, barely cooked the pizzas for 5 minutes, and packaged them up like they were ready to go.
We gave them plenty of time, showing up 25 minutes after placing the order, yet somehow they still managed to mess it up. To top it off, we paid $40 for this disaster, and it made my whole family feel sick. Our children had indigestion issues after eating, which is just unacceptable.
This was our first time trying this location, and it will definitely be our last. Never again.
Embaules on 10/19/24 Reemailed 10/30 Ticket #0079
Atmosphere: 1
Food: 1
Service: 1
anna isact
Did you know if u call the store they now ask for tip over the phone & if you point out to them "welll isn't their a delivery charge ? They say yes but we dnt even get that & here comes the shake downs & the begging they do for extra money when they already get the delivery charge and the MG promotes it even if you do carry out they like tip but I'm "likeeee but chu not doing anything but handing me the pizza "shyttt I'd rather tip the cook like ??♀️??♀️
Linda Colombo Bonikowski
Great pizza at a great price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Medium Pizza, Create Your Own Pizza
The service of their manager Mitch was great! Made a mistake with the pizza I order and was able to replace immediately. Very cordial customer service. I will definitely order from this Pizza Hut again!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks, Create Your Medium Pizza, Sides, Mtn Dew, Marinara, Boneless Wings, Personal Pan Pizza, Marinara Dip, Create Your Own Pizza, Roasted Garlic Cheese Sticks, Cheese Pizza, Supreme Pizza, Personal Pan Pizza & Side
Anya Drayton Burrs
My pizza was amazing! Pizza was so hot and fresh, I ordered it again a few times this week!!
Atmosphere: 5
Food: 5
Service: 4
Autumn Eugene
I try to go easy on service workers because I know it is a stressful job atmosphere but this is the absolute worst customer service I have ever received in my life. I tried to escalate to corporate and they were just as awful if not worse.
Atmosphere: 1
Food: 1
Service: 1
Number One (G)
Cashier, was not polite, nor knowledgeable, or even willing to assist me with an order. I will never come back to this place.
Parking: No dine in, order on line
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
Tasha Wilkerson
Trash! Do Not Order pizza from. The people who work here looks homeless and so do the food
Employees are excellent. Corporate fired all of their delivery drivers in palm beach country and forced all delivery orders to be done via DoorDash or ubereats. I’ll never order another pizza in Palm beach after my last delivery took an hour to get here and was dropped on the ground in front of me by someone that could not speak a single word of English.
I just confirmed this via phone and there’s nothing they can do to help you.
Atmosphere: 1
Food: 5
Service: 1
They load the pepperoni on.
“Well done” does not mean burnt pizza Man over the phone was trying to tell me that well done means burnt pizza absolute disgusting would not recommend
Fast
Parking: Northlake by I-95
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
I ordered a large supreme and it was the worst pizza I have ever had from a Pizza Hut!! It was so overcooked and didn’t have any sauce or cheese! So disappointed with it
Atmosphere: 1
Food: 1
Service: 1
Great Pizza great
Atmosphere: 5
Food: 5
Service: 5
When I arrived there there was nobody on the counter. I waited and another lady came in behind me and then two more people behind them. Finally we rang the bell for assistance. I looked at the oven and I saw two pizzas that had come out in the oven and was hoping they weren’t mine as they were getting cold. Finally what looked like the manager came out and asked for my name printed out a receipt and she said your pizza is still in the oven. After that, she got the gentleman behind me name and then she went to the oven and pulled the two pizzas off the oven and put it on a green rack and grabbed the man’s pizza off the oven and gave it to him. Next, she started taking people’s orders meanwhile, there’s two pizza's are still on the green rack. Another person comes to pick up their order and she grabs that off the oven and gives it to them. Finally, she goes back to the green rack boxes up those two pizzas and gives it to me. So this whole time I’ve been waiting for 10 minutes after my order promised done and the pizzas were already done and she skipped me by getting people pizza right off the oven. My pizza was cold and to top it off, I paid extra for extra toppings, specifically mushrooms, and as you can see, I got a whole two mushrooms per slice of pizza. The place is very understaffed. Seems like the manager was running everything. There was another employee, but she seemed pretty clueless. I’m gonna send corporate a copy of this experience as per once I feel like I’ll never come here ever again..
Atmosphere: 1
Food: 1
Service: 1
Terrible experience – Raw Dough!
We ordered two pizzas from this location, and what we received was completely unacceptable. The dough was RAW – we had to cook it multiple times at home just to get it fully baked! It felt like they rushed the order, barely cooked the pizzas for 5 minutes, and packaged them up like they were ready to go.
We gave them plenty of time, showing up 25 minutes after placing the order, yet somehow they still managed to mess it up. To top it off, we paid $40 for this disaster, and it made my whole family feel sick. Our children had indigestion issues after eating, which is just unacceptable.
This was our first time trying this location, and it will definitely be our last. Never again.
Embaules on 10/19/24
Reemailed 10/30
Ticket #0079
Atmosphere: 1
Food: 1
Service: 1
Did you know if u call the store they now ask for tip over the phone & if you point out to them "welll isn't their a delivery charge ? They say yes but we dnt even get that & here comes the shake downs & the begging they do for extra money when they already get the delivery charge and the MG promotes it even if you do carry out they like tip but I'm "likeeee but chu not doing anything but handing me the pizza "shyttt I'd rather tip the cook like ??♀️??♀️
Great pizza at a great price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Medium Pizza, Create Your Own Pizza
Restaurantji Recommends
The service of their manager Mitch was great! Made a mistake with the pizza I order and was able to replace immediately. Very cordial customer service. I will definitely order from this Pizza Hut again!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Sticks, Breadsticks, Create Your Medium Pizza, Sides, Mtn Dew, Marinara, Boneless Wings, Personal Pan Pizza, Marinara Dip, Create Your Own Pizza, Roasted Garlic Cheese Sticks, Cheese Pizza, Supreme Pizza, Personal Pan Pizza & Side
My pizza was amazing! Pizza was so hot and fresh, I ordered it again a few times this week!!
Atmosphere: 5
Food: 5
Service: 4
I try to go easy on service workers because I know it is a stressful job atmosphere but this is the absolute worst customer service I have ever received in my life. I tried to escalate to corporate and they were just as awful if not worse.
Atmosphere: 1
Food: 1
Service: 1
Cashier, was not polite, nor knowledgeable, or even willing to assist me with an order. I will never come back to this place.
Parking: No dine in, order on line
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
Trash! Do Not Order pizza from. The people who work here looks homeless and so do the food
Atmosphere: 1
Food: 1
Service: 1
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