you spend $50 for three sandwhiches and they don't even make them correctly. you don't find out until you drive all the way home and sit down. nit the first time, but will be the last time because I'm not going back.
Mike Deloach
This place is terrible I had bogo hook and ladder sub and the bread was soggy before I got home and thenit also seemed like the free one was alot less meat than the other they gave me one pickle every sandwich is supposed to come with a pickle are they really cutting corners that bad I contacted firehouse corporate and they said they would refer it to local management which means they just blew me off DON'T WASTE YOUR TIME OR MONEY TERRIBLE ! I should have read the reviews first
Atmosphere: 2
Food: 1
Service: 2
Ashleigh Lucero
I feel like people only want to share the negatives here. I very much enjoy this location nothing fancy it's just a firehouse guys. The food has, for me at least, always been exactly what I asked for and having a gluten allergy they make it so I can actually have a good tasting sandwhich. They don't cry when I ask if things have gluten in them and everyone has always been kind even helpful when I just can't make up my mind. Not everyone wears a smile all day every day every where and the same rule applies here. You guys are doing great!Dietary restrictions: Gluten free sub rolls! And knowledge of wear gluten is. (For all of us that struggle this is a big one)
Atmosphere: 4
Food: 4
Service: 4
destiny robinson
I order online and went it to wait on my subs (I was at the wrong location ) but anyways there was 3 workers working. One of them said some meatballs weren’t done (raw ) I heard another say F- it just throw them on they won’t know . I was glad I wasn’t at the right location .
Lashme
Paid almost $6 for a half filled, cold, disgusting Mac and cheese.Any other time I come in, it’s roughly $2 for the same cup of Mac and cheese that I had today. Right off the bat wrongfully overcharged, but hey I won’t complain cause I’m on break. Just to sit down, open it and see it half filled; again, I’m only allocated so much time for break that I can’t go back. But for it to be cold is the frickin icing on the cake. Literally trashed it at that point and will never step foot inside again. $6 for NOTHING.Sucks because I work in this strip mall and would go in often. Not anymore after today.Steer clear. Place is usually dirty on the floor as well, like they don’t know what a broom is.
Atmosphere: 3
Food: 1
Service: 3
Ashton Koller
The group of guys working today made it a great experience
Mary Webb
We ordered hook and ladder salads. Take a look at the DISGUSTING order we received.
Atmosphere: 1
Food: 1
Service: 1
Emma F.
the customer service sucks. we had to wait fir 40 minutes just for 4 subs. i wasn't impressed at all also got my order wrong after waiting for 40 minutes that's unacceptable
Robert Spencer
I have had problems before when trying to use my points for food here at this restaurant. This is the only fire house that gives me issues. I called the restaurant and they told me I could use my points and place order over phone. When my wife went to pick up the order first they couldn’t find my account. Then is was they couldn’t honor my points without being able to scan my QR code. The final excuse was to use points it must go through the app. Now this is same fire house that just told me I was able to use my points and all my wife needed was my phone number. I like fire house but this restaurant has got issues and obviously they need more training. They basically wasted my time and my gas. This isn’t the first time this fire house has given me problems. On several orders they didn’t add the pickles on several orders. I think I will be going to another restaurant from now on.
Cassandra Szabo
Paid for salad and left tip with my bank card. They charged my card for the total. When I went into my bank account an hour later they had charged me for the purchase and 10 extra tips totalling close to $100 !!! Had to file a fraud case with my bank and will most likely have to wait almost 2 months to possibly get my money back. Most expensive salad ever!! Careful using your card there.
Food is always very good, but like other places prices are getting out of hand! The Palm Coast FL. Location on SR100 I typically go to needs to be kept cleaner as all the tables are always dirty. Also, this parking lot is extremely busy day & night.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Joe Flynn
USED to really like Firehouse and have given the Palm Coast locations several shots. Not a friendly place and, compared with other locations, it seems.they are trying to save money by skimping on the meats for their sandwiches. Last one (and it will be the last one at this location) looked so sad when we got it home. Wish I'd taken a picture.....May save on the short term but long term, people get tired of it.Three strikes and your out.
Atmosphere: 2
Food: 2
Service: 1
2001somws6
Good food nice people very clean recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
2much2 Saytoday
I usually get the same sandwich all the time, beef and cheddar, bc it is so delish. The side salad is worth bragging about. It's not just tossed in a bowl, it's prepared. Love it!
Atmosphere: 5
Food: 5
Service: 4
Michael B.
I thought I would go back and try the food again. It was the same.Bad. Service is good but they were not very busy. There is no ambulance. They wrap it up and you go home or wherever.
you spend $50 for three sandwhiches and they don't even make them correctly. you don't find out until you drive all the way home and sit down. nit the first time, but will be the last time because I'm not going back.
This place is terrible I had bogo hook and ladder sub and the bread was soggy before I got home and thenit also seemed like the free one was alot less meat than the other they gave me one pickle every sandwich is supposed to come with a pickle are they really cutting corners that bad I contacted firehouse corporate and they said they would refer it to local management which means they just blew me off DON'T WASTE YOUR TIME OR MONEY TERRIBLE ! I should have read the reviews first
Atmosphere: 2
Food: 1
Service: 2
I feel like people only want to share the negatives here. I very much enjoy this location nothing fancy it's just a firehouse guys. The food has, for me at least, always been exactly what I asked for and having a gluten allergy they make it so I can actually have a good tasting sandwhich. They don't cry when I ask if things have gluten in them and everyone has always been kind even helpful when I just can't make up my mind. Not everyone wears a smile all day every day every where and the same rule applies here. You guys are doing great!Dietary restrictions: Gluten free sub rolls! And knowledge of wear gluten is. (For all of us that struggle this is a big one)
Atmosphere: 4
Food: 4
Service: 4
I order online and went it to wait on my subs (I was at the wrong location ) but anyways there was 3 workers working. One of them said some meatballs weren’t done (raw ) I heard another say F- it just throw them on they won’t know . I was glad I wasn’t at the right location .
Paid almost $6 for a half filled, cold, disgusting Mac and cheese.Any other time I come in, it’s roughly $2 for the same cup of Mac and cheese that I had today. Right off the bat wrongfully overcharged, but hey I won’t complain cause I’m on break. Just to sit down, open it and see it half filled; again, I’m only allocated so much time for break that I can’t go back. But for it to be cold is the frickin icing on the cake. Literally trashed it at that point and will never step foot inside again. $6 for NOTHING.Sucks because I work in this strip mall and would go in often. Not anymore after today.Steer clear. Place is usually dirty on the floor as well, like they don’t know what a broom is.
Atmosphere: 3
Food: 1
Service: 3
The group of guys working today made it a great experience
We ordered hook and ladder salads. Take a look at the DISGUSTING order we received.
Atmosphere: 1
Food: 1
Service: 1
the customer service sucks. we had to wait fir 40 minutes just for 4 subs. i wasn't impressed at all also got my order wrong after waiting for 40 minutes that's unacceptable
I have had problems before when trying to use my points for food here at this restaurant. This is the only fire house that gives me issues. I called the restaurant and they told me I could use my points and place order over phone. When my wife went to pick up the order first they couldn’t find my account. Then is was they couldn’t honor my points without being able to scan my QR code. The final excuse was to use points it must go through the app. Now this is same fire house that just told me I was able to use my points and all my wife needed was my phone number. I like fire house but this restaurant has got issues and obviously they need more training. They basically wasted my time and my gas. This isn’t the first time this fire house has given me problems. On several orders they didn’t add the pickles on several orders. I think I will be going to another restaurant from now on.
Paid for salad and left tip with my bank card. They charged my card for the total. When I went into my bank account an hour later they had charged me for the purchase and 10 extra tips totalling close to $100 !!! Had to file a fraud case with my bank and will most likely have to wait almost 2 months to possibly get my money back. Most expensive salad ever!! Careful using your card there.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Food is always very good, but like other places prices are getting out of hand! The Palm Coast FL. Location on SR100 I typically go to needs to be kept cleaner as all the tables are always dirty. Also, this parking lot is extremely busy day & night.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
USED to really like Firehouse and have given the Palm Coast locations several shots. Not a friendly place and, compared with other locations, it seems.they are trying to save money by skimping on the meats for their sandwiches. Last one (and it will be the last one at this location) looked so sad when we got it home. Wish I'd taken a picture.....May save on the short term but long term, people get tired of it.Three strikes and your out.
Atmosphere: 2
Food: 2
Service: 1
Good food nice people very clean recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
I usually get the same sandwich all the time, beef and cheddar, bc it is so delish. The side salad is worth bragging about. It's not just tossed in a bowl, it's prepared. Love it!
Atmosphere: 5
Food: 5
Service: 4
I thought I would go back and try the food again. It was the same.Bad. Service is good but they were not very busy. There is no ambulance. They wrap it up and you go home or wherever.