Absolutely horrendous experience
Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food
And than the staff was rude and disrespectful
No one cares
Don’t care about customer service
Jennifer Maye
Y’all know today would be crazy!! Order yesterday for pickup. Get there at 7pm still not ready!! Then your workers have the nerve to have attitudes
Kristyn Otis
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
Lisa Murray White
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
Chris Harris
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal.
Was not impressed
Wouldn’t order again
Azmi Elqutob
Wanna wait 30 minutes to cancel a DoorDash order that was placed. Disrespectful.
Aimee Webb
Food was literally cold and soggy
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Salvador Halog
I used to work here, and the customer service is terrible. When I ordered, they rushed me and even questioned why I chose to order from them in the first place. That's not how customers should be treated. The lack of professionalism and respect made the whole experience very uncomfortable. This place needs serious improvement in how they handle people.
Very clean and polite, had a mistake with a coupon and they fixed for us. Food was delicious 🤤
Atmosphere: 5
Food: 5
Service: 5
Matt Walker
HEALTH CODE VIOLATION MAGNET!
Staff is slow, rude, and unprofessional. And Still bullying door dashers into preparing EVERY drink? How has the health department not shut down the Merle hay location in Des Moines yet? GROSS
S. G.
Ordered at 11a for a 230p pickup, had to wait 20 minutes in the store for my order. These ppl dont care, terrible service.
Atmosphere: 2
Food: 4
Service: 1
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Drowned my wings in sauce smh on a dry rub order
Absolutely horrendous experience Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food And than the staff was rude and disrespectful No one cares Don’t care about customer service
Y’all know today would be crazy!! Order yesterday for pickup. Get there at 7pm still not ready!! Then your workers have the nerve to have attitudes
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal. Was not impressed Wouldn’t order again
Wanna wait 30 minutes to cancel a DoorDash order that was placed. Disrespectful.
Food was literally cold and soggy
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
I used to work here, and the customer service is terrible. When I ordered, they rushed me and even questioned why I chose to order from them in the first place. That's not how customers should be treated. The lack of professionalism and respect made the whole experience very uncomfortable. This place needs serious improvement in how they handle people.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Very clean and polite, had a mistake with a coupon and they fixed for us. Food was delicious 🤤
Atmosphere: 5
Food: 5
Service: 5
HEALTH CODE VIOLATION MAGNET! Staff is slow, rude, and unprofessional. And Still bullying door dashers into preparing EVERY drink? How has the health department not shut down the Merle hay location in Des Moines yet? GROSS
Ordered at 11a for a 230p pickup, had to wait 20 minutes in the store for my order. These ppl dont care, terrible service.
Atmosphere: 2
Food: 4
Service: 1
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
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