Dunkin' Donuts in Panama City Beach

“Shout out to the staff at the Thomas Drive location. I had a minor mix up a couple weeks prior at the drive thru window, and they told me to come back in sometime and they would replace the doughnut part of my order. They were nice and professional about it. The manager and staff went out of their way to apologize and we all laughed and joked while I completed my transaction. I left feeling valued as a customer and even more loyal to the brand. It was nice starting my day off with such a friendly customer service experience.“

“I come to this dunkin multiple times a week. I wont get in to my complaints because this review is for Jessica. Her service is beyond great. She always makes sure to take care of me and make sure my order is correct. She is why i continue to come. She needs to be in managment asap.“

“It is Dunkin so as long as service is good, order is correct, and donuts fresh, then it is five stars. HOWEVER, MUST BRING BACK CHOCOLATE CHIP MUFFINS. They were best on menu. Hot chocolate could be more chocolate and less water, like the Donut Hole(down the street).“