ZERO STARS!! tell me why I just waited at the drive in spot for TWENTY MINUTES with no communication and ended up going through the drive through. y’all could’ve at least let us know it was gonna be a minute dang. I’m hungry and mad though so.
Matthew Hodges
The assistant manager needs to find another job. Extremely unprofessional and treats her customers with extreme disrespect, to a point of cussing at them and telling them to leave the location over the customer looking at an employees car parked in the very from of the establishment. The assistant manager stood by the door watching a customer admire the car. The assistant manager was very rude and disrespectful. I will not be back to this location.
Atmosphere: 1
david yahnke
Rude, milkshake was melted
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Tots
jack bennie
By far the best fast food restaurant breakfast I’ve ever had at 66 years of age! The tater tot’s are amazing and the breakfast croissant was as good as I could make it at home. The waitress “ Mercedes” that waited on me because I’m a walk up was very nice and professional. Remember people will not always remember what you say, but they were remember how you made them feel I feel good eating here I would recommend it to anyone by the way the prices are really good!
Atmosphere: 5
Food: 5
Service: 5
Gladys Hood
❤️ love ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Fries, Burger, Tots
Brittany Muir
I've been to this sonic three times. This is the only time I've been able to actually get something off the menu. The first time "the milkshake machine wasn't working", the second time they were cash only. This time we parked in one of the drive up spots and took about 5 minutes to decide on what we wanted before pressing the button to order.The lady sounded a tad confused and told us they were drive through only. I thought "okay, it's 10pm, maybe they're short staffed and don't have runners". We pulled up behind someone who had been in the drive through since we pulled in. He finally drove away after a minute. Not sure if he decided he didn't want anything or what.We told the lady on the speaker what we wanted and she struggled to find it in the POS. She asked someone else where it was but miscommunicated and added the wrong thing. We corrected her and got our total then paid.When we got home the shakes were just ice cream in a cup with chucks of Oreo on top. They weren't even shakes. I know Sonic shakes are thick but these were not shakes. I threw them both in our blender.Wouldn't recommend this particular Sonic.
Atmosphere: 1
Food: 1
Service: 1
Kim Wohlgemuth
Horrible service!!!!! What happened to fast food times in the drive thru? The owners should come and assess the location on hutchinson Avenue.
Heather Garrette
Was very busy at this location and only had maybe 3 or 4 workers total so we waited a while but the lady doing the milkshakes, which was all we got, worked he butt off to make shakes and take drive thru orders. I give her mad props. The only thing I'd say that wasn't bad but wasn't great was 2 of the shakes we got, Oreo cheesecake that we get often, was a bit more bitter like straight cream cheese than we like but otherwise great food, typical prices which wasn't too bad now that I think about it. $36 for 4 LG and 1 small shake but best of all great service and it doesn't have to be fast to be great so thanks!Parking: Drive end kind of parking. Pull in with big screen on your driver side or some locations also have a drive thru window.Kid-friendliness: They have public restrooms for all even non paying customers accessible outside and they have places/tables set up outside for people to sit and enjoy and stretch from long drives and also to let the kids run around and burn off some energy lol. They really cater to children. Great family place for sure. See lots of teenagers that will hangout there as well and as long as they are buying and behaving they allow them to stay and hangout.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Chili Cheese Coney, Burger, Tots, Double Bacon Cheeseburger Deluxe, Dr Pepper, Beef Hot Dog
Cher Adams
It’s clear from the reviews over the last month or so that the problem of the lack of staff is not getting better. I ordered in the app, pulled into a stall, checked in, waited 35 minutes (and pushed the red button 3 times over that time) to finally be told “drive thru only”. I would have been ok hearing it the 1st time, but it took 35 minutes for anyone to tell me. If I had not already paid I would have just left. The poor lady was working the entire place by herself. I don’t blame her. I just think that perhaps shutting the restaurant down until they can hire and train adequate staff is a good idea. As it is, my kids and I will opt for blizzards instead of blasts from here on out until the reviews indicate that things have improved.
Atmosphere: 1
Food: 4
Service: 1
William Edwards
Everything was fast and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Chili Cheese Coney, Breakfast Burrito, Tots, Beef Hot Dog
Ordered 3 teas....one unsweetened, one sweet and one half and half, with extra ice. Teas come out with no mark to identify which is which. We ask the girl...she has no idea, and I guess expected us to just try them all and share germs. My tea had barely any ice so I asked for more and was told "I made all of those drinks and they have plenty of ice". Additionally, our carhop must have been training and this girl was so rude to her in front of us. I sincerely hope that wasn't the manager.
Patty Sipes
Hot dog was great. Cheeseburger cold and chicken sandwich not good
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Fries, Beef Hot Dog
Nqqblet Jenkins
Incompetent.
Atmosphere: 1
Food: 1
Service: 1
Mark Nelson II
Waited in line to finally get to the speaker to be told their system crashed and I couldn't order.
Atmosphere: 1
Food: 1
Service: 1
Ryan P
I've been here twice and both times they never answered the red button. Waited 20 min. Just got ignored and the drive thru as well. Waste of time. They should demolish this place.It wouldn't let me give 0 stars, but it's a 0 from me.
ZERO STARS!! tell me why I just waited at the drive in spot for TWENTY MINUTES with no communication and ended up going through the drive through. y’all could’ve at least let us know it was gonna be a minute dang. I’m hungry and mad though so.
The assistant manager needs to find another job. Extremely unprofessional and treats her customers with extreme disrespect, to a point of cussing at them and telling them to leave the location over the customer looking at an employees car parked in the very from of the establishment. The assistant manager stood by the door watching a customer admire the car. The assistant manager was very rude and disrespectful. I will not be back to this location.
Atmosphere: 1
Rude, milkshake was melted
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Tots
By far the best fast food restaurant breakfast I’ve ever had at 66 years of age! The tater tot’s are amazing and the breakfast croissant was as good as I could make it at home. The waitress “ Mercedes” that waited on me because I’m a walk up was very nice and professional. Remember people will not always remember what you say, but they were remember how you made them feel I feel good eating here I would recommend it to anyone by the way the prices are really good!
Atmosphere: 5
Food: 5
Service: 5
❤️ love ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Fries, Burger, Tots
I've been to this sonic three times. This is the only time I've been able to actually get something off the menu. The first time "the milkshake machine wasn't working", the second time they were cash only. This time we parked in one of the drive up spots and took about 5 minutes to decide on what we wanted before pressing the button to order.The lady sounded a tad confused and told us they were drive through only. I thought "okay, it's 10pm, maybe they're short staffed and don't have runners". We pulled up behind someone who had been in the drive through since we pulled in. He finally drove away after a minute. Not sure if he decided he didn't want anything or what.We told the lady on the speaker what we wanted and she struggled to find it in the POS. She asked someone else where it was but miscommunicated and added the wrong thing. We corrected her and got our total then paid.When we got home the shakes were just ice cream in a cup with chucks of Oreo on top. They weren't even shakes. I know Sonic shakes are thick but these were not shakes. I threw them both in our blender.Wouldn't recommend this particular Sonic.
Atmosphere: 1
Food: 1
Service: 1
Horrible service!!!!! What happened to fast food times in the drive thru? The owners should come and assess the location on hutchinson Avenue.
Was very busy at this location and only had maybe 3 or 4 workers total so we waited a while but the lady doing the milkshakes, which was all we got, worked he butt off to make shakes and take drive thru orders. I give her mad props. The only thing I'd say that wasn't bad but wasn't great was 2 of the shakes we got, Oreo cheesecake that we get often, was a bit more bitter like straight cream cheese than we like but otherwise great food, typical prices which wasn't too bad now that I think about it. $36 for 4 LG and 1 small shake but best of all great service and it doesn't have to be fast to be great so thanks!Parking: Drive end kind of parking. Pull in with big screen on your driver side or some locations also have a drive thru window.Kid-friendliness: They have public restrooms for all even non paying customers accessible outside and they have places/tables set up outside for people to sit and enjoy and stretch from long drives and also to let the kids run around and burn off some energy lol. They really cater to children. Great family place for sure. See lots of teenagers that will hangout there as well and as long as they are buying and behaving they allow them to stay and hangout.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Chili Cheese Coney, Burger, Tots, Double Bacon Cheeseburger Deluxe, Dr Pepper, Beef Hot Dog
It’s clear from the reviews over the last month or so that the problem of the lack of staff is not getting better. I ordered in the app, pulled into a stall, checked in, waited 35 minutes (and pushed the red button 3 times over that time) to finally be told “drive thru only”. I would have been ok hearing it the 1st time, but it took 35 minutes for anyone to tell me. If I had not already paid I would have just left. The poor lady was working the entire place by herself. I don’t blame her. I just think that perhaps shutting the restaurant down until they can hire and train adequate staff is a good idea. As it is, my kids and I will opt for blizzards instead of blasts from here on out until the reviews indicate that things have improved.
Atmosphere: 1
Food: 4
Service: 1
Everything was fast and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Chili Cheese Coney, Breakfast Burrito, Tots, Beef Hot Dog
Restaurantji Recommends
Ordered 3 teas....one unsweetened, one sweet and one half and half, with extra ice. Teas come out with no mark to identify which is which. We ask the girl...she has no idea, and I guess expected us to just try them all and share germs. My tea had barely any ice so I asked for more and was told "I made all of those drinks and they have plenty of ice". Additionally, our carhop must have been training and this girl was so rude to her in front of us. I sincerely hope that wasn't the manager.
Hot dog was great. Cheeseburger cold and chicken sandwich not good
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Fries, Beef Hot Dog
Incompetent.
Atmosphere: 1
Food: 1
Service: 1
Waited in line to finally get to the speaker to be told their system crashed and I couldn't order.
Atmosphere: 1
Food: 1
Service: 1
I've been here twice and both times they never answered the red button. Waited 20 min. Just got ignored and the drive thru as well. Waste of time. They should demolish this place.It wouldn't let me give 0 stars, but it's a 0 from me.