Starbucks Coffee Company

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About Starbucks

Starbucks Coffee Company offers a variety of coffee drinks, with many customers enjoying the consistent taste and quality that the brand is known for. Visitors appreciate the delicious food options and the familiar flavors of their favorite beverages, especially the classic drinks like the iced shaken espresso. However, some customers have experienced inconsistency in their orders, with drinks sometimes tasting different or lacking the usual quality, which can be frustrating. The interior of the store is warm and inviting, reminiscent of the classic Starbucks ambiance, but the customer service has been noted as lacking. Staff members appeared busy and sometimes unhelpful, with one customer feeling overlooked at the register and noticing that employees seemed more focused on tasks or chatting than assisting customers promptly. Additionally, the drive-through can be long, and the service inside may not always meet expectations, especially at newer locations. There is also a desire for more variety in sugar-free syrups, as some customers find the limited options restrictive. Overall, while many still enjoy Starbucks for its taste and familiar atmosphere, recent visits suggest that improvements in customer service consistency and menu variety would enhance the experience.

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Starbucks Reviews

3.2
34 ratings
5
47%
4
6%
3
6%
2
3%
1
38%
Food
3.1
Atmosphere
4.0
Service
3.5

Share your opinion about Starbucks Coffee Company

The drive thru is so fast in the morning. I love how fast I can get in and out. The mango dragon fruit refresher is my favorite 🥰 add green tea and you have the perfect balance of caffeine
Thank you so much for taking customer service so seriously. The staff here is so friendly and the manager Wyatt and district manager Bill took my concerns seriously and came up with the best possible solution for all. Thank you for caring about your customers so much and making me feel heard. The drinks are amazing but the customer service is top notch
Very fast drive through service!

Read All Reviews(34)

Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 4:30AM - 9PM
Sunday 4:30AM - 9PM
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