Terrible. Slowest staff in the world. Avg wait is a half hour. This is fast food. Prices are insanely high for the amount of food you get and the terrible service you receive. Staff needs more people and better training
Atmosphere: 1
Food: 3
Service: 1
Tom Martin
Slow understaffed. People leapfrogging lines.
Atmosphere: 2
Food: 3
Service: 3
Momma T's Mountain Made
Very friendly cashier with a good attitude. Food is always good there. It's exactly what you expect
Atmosphere: 4
Food: 4
Service: 5
Brad Christian
The need more support from corporate. They have to be able to ring up coupons correctly.
Atmosphere: 3
Food: 3
Service: 5
Stephen Sirk
I got a little pissed when I couldn't use the store copon I received a couple days erlier.
Atmosphere: 4
Food: 5
Service: 4
Nick Tirone
Yvonne, has no business being a manager. Screaming at another employee as I enter the restaurant. Do as you are told or else you are done. She clearly did not want to take my order. TEAM PRIDE. Together everyone achieve more. Personal responsible for delivering excellence. If I worked for her I would not be energized to go the extra mile. Please send in a secret shopper & you will see. I will not return.
Atmosphere: 1
Food: 5
Service: 3
Steve Monroe
I went through the drive-thru today and I ordered the buffalo chicken sandwich. It was absolutely delicious and I'll definitely be back for more.
Jane Malamisura
We decided to stop in for lunch after shopping and we were very impressed with the entire lunch crew. This was on Wednesday 10/22/25 about 12:15pm or so. Staff greeted us, patiently gave us time to look over the menu and provided the best experience. Happy and professional staff working like a well oiled machine, food was hot and fresh. Assisted us further with our additional needs and maintained the same demeanor. The difference between ordinary and extraordinary is that little extra.... the crew on duty definitely gave that 'extra'. Kudos to you all and thank you.
Atmosphere: 5
Food: 5
Service: 5
alexanderten1
The staff were polite but had no clue about my order and took forever to get it together. A lot of miscommunication. I waited for 18 minutes through the drive through.I run a business myself and I could tell they just don’t talk to each other. This is the second time I’ve been and a similar experience the first time.
Friday night at 7:30 and they are out of roast beef. 2 hrs they said. Been waiting 15 min and counting for nuggets. Hands down the worst Arby's ever. They always have some issues going on. Who manages this place? You are Arby's and this is the second time this location has been out of roast beef. Awful just awful. Still waiting btw for nuggets.
Atmosphere: 1
Food: 1
Service: 1
David Cook
I just paid almost $9 for a loaded Italian and it was the smallest most disappointing sandwich I have ever gotten. Looks nothing like the picture or tv ad. I'm a regular customer and a door Dasher and I asked for little extra onion and add jalapenos and and wanted to charge me more $$ This manager that's on duty is always mean and stern. Very disappointing, I love Arby's I guess I'll just stick with my regularly beef and cheddar next time. Ughhhh,
Atmosphere: 4
Food: 1
Service: 1
Lindalou Tidwell
Just wish they didn't do seasonal fish sandwiches just seems ridiculous
Atmosphere: 5
Food: 4
Service: 5
chris hawkins
Nobody was there the manager wasn't around and after waiting 20 minutes for my food the manager said im busy doing inventory. So Nobody was making food and then the guy taking orders tried to fight me!
Food was not hot. But the service was good.
Atmosphere: 4
Food: 3
Service: 4
Terrible. Slowest staff in the world. Avg wait is a half hour. This is fast food. Prices are insanely high for the amount of food you get and the terrible service you receive. Staff needs more people and better training
Atmosphere: 1
Food: 3
Service: 1
Slow understaffed.
People leapfrogging lines.
Atmosphere: 2
Food: 3
Service: 3
Very friendly cashier with a good attitude. Food is always good there. It's exactly what you expect
Atmosphere: 4
Food: 4
Service: 5
The need more support from corporate. They have to be able to ring up coupons correctly.
Atmosphere: 3
Food: 3
Service: 5
I got a little pissed when I couldn't use the store copon I received a couple days erlier.
Atmosphere: 4
Food: 5
Service: 4
Yvonne, has no business being a manager. Screaming at another employee as I enter the restaurant. Do as you are told or else you are done. She clearly did not want to take my order. TEAM PRIDE. Together everyone achieve more. Personal responsible for delivering excellence. If I worked for her I would not be energized to go the extra mile. Please send in a secret shopper & you will see. I will not return.
Atmosphere: 1
Food: 5
Service: 3
I went through the drive-thru today and I ordered the buffalo chicken sandwich. It was absolutely delicious and I'll definitely be back for more.
We decided to stop in for lunch after shopping and we were very impressed with the entire lunch crew. This was on Wednesday 10/22/25 about 12:15pm or so. Staff greeted us, patiently gave us time to look over the menu and provided the best experience. Happy and professional staff working like a well oiled machine, food was hot and fresh. Assisted us further with our additional needs and maintained the same demeanor. The difference between ordinary and extraordinary is that little extra.... the crew on duty definitely gave that 'extra'. Kudos to you all and thank you.
Atmosphere: 5
Food: 5
Service: 5
The staff were polite but had no clue about my order and took forever to get it together. A lot of miscommunication. I waited for 18 minutes through the drive through.I run a business myself and I could tell they just don’t talk to each other. This is the second time I’ve been and a similar experience the first time.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
Good food
Atmosphere: 5
Food: 5
Service: 5
Friday night at 7:30 and they are out of roast beef. 2 hrs they said. Been waiting 15 min and counting for nuggets. Hands down the worst Arby's ever. They always have some issues going on. Who manages this place? You are Arby's and this is the second time this location has been out of roast beef. Awful just awful. Still waiting btw for nuggets.
Atmosphere: 1
Food: 1
Service: 1
I just paid almost $9 for a loaded Italian and it was the smallest most disappointing sandwich I have ever gotten. Looks nothing like the picture or tv ad. I'm a regular customer and a door Dasher and I asked for little extra onion and add jalapenos and and wanted to charge me more $$ This manager that's on duty is always mean and stern. Very disappointing, I love Arby's I guess I'll just stick with my regularly beef and cheddar next time. Ughhhh,
Atmosphere: 4
Food: 1
Service: 1
Just wish they didn't do seasonal fish sandwiches just seems ridiculous
Atmosphere: 5
Food: 4
Service: 5
Nobody was there the manager wasn't around and after waiting 20 minutes for my food the manager said im busy doing inventory. So Nobody was making food and then the guy taking orders tried to fight me!
Service: 1
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