I placed my order through uber eats and they said someone else picked up my order. I asked to speak to the manager and he said he’ll get my order remade. However, the quality of food was not good. The vegetarian patty was burnt and had a bitter taste, fries had a bitter taste as well. I don’t know if it’s because the food was overcooked or if they keep on reusing the oil. So disappointed, they used to have good quality food .
Atmosphere: 1
Food: 1
Service: 1
Shyla Holata
The workers were great the food was excellent, my group was taking so long too and, I would understand if they were a little annoyed with us but they weren’t!! If anything they checked up on us more, we talked to the chef that made our food and she was great! Really lively even though there was like two ppl in there- and whoever was on aux needs to keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
david p
Great service and greeting, ordering was efficient and my burger was delicious made by yaya and Aliyah. Everyone is very lovely, would come back again
Customer-service-wise, this location is a complete disaster. For the second time in a row, we ordered from the app, were given a pickup time, and waited well over twice the time given for the food. Tonight, pickup was scheduled for 7:35. Not a huge order: four burgers, one order of fries, and an order of onion rings. The food wasn’t ready until 8. Meaning we waited an additional 25 minutes for an order that was supposed to be ready in 15. And they were the opposite of busy, from what I could tell. In fact when we went in, there was NO ONE sitting in the restaurant eating.
To pay $60 for a “fast food” dinner for four that took 40 minutes to prepare is crazy.
Once home we discovered what took so long: the onion rings were way overcooked…nearly burnt! Mystery solved! 😡
Candi Hirschy
You order a combo very expensive soda machine doesn't work you ask for your food you got to wait was there today service sucked food sucked you guys need to get it together bathrooms are mess and smell and at the front lobby and the soda area is dirty like I saw it how does the kitchen look
Atmosphere: 1
Food: 1
Service: 1
Evanthia Thouas
As soon as you walk in, it smells like sewers. Burger was ok, fries and onions rings were old. No sugar or aspartame in fountain drink machine. For 2 people we paid 33$. Definetely not worth it
camila deandraca
the chicken sandwhich was genuinely disgusting and not seasoned at all. I dont know who was working tonight at 7pm january 18 but i asked for a refund and i was so polite because i really didnt want to be THAT costumer and got attitude from the worker.
Atmosphere: 1
Food: 1
Service: 1
Jose M. Gayoso
This restaurant is empty in a Sunday when it used to be packed. Soda machine does not work, service is poor, attention is poor, orders are mixed.
Atmosphere: 1
Food: 2
Service: 1
Joey Cuba
Staff is often inattentive and the burger quality is very inconsistent. I drive an extra 15 minutes to the one on Weston, it's a significant upgrade.
Atmosphere: 3
Food: 3
Service: 2
Gustaveous Geiger
I am in the restaurant right now. It is in total disarray. The staff is at a loss, confused and disorganized. The dinning room is a disaster. Many of the machines including the check in kiosk are not functioning. Complete disaster. Let’s hope the food is not contaminated. Help!!!
My family and I had a wonderful experience here. The staff who was working, Gianna & Jordan, were extremely kind and went above and beyond to meet our needs. Thank you for being amazing!! 10/10!! :)
Overall really enjoyed the food. Burgers and onion rings were great. Shakes were decent. Fries were average. Service could have been better, we waited for food for at least twenty minutes before they brought out the first tray. It took five to ten minutes after that for them to bring the other two trays of food, despite assuring us at the arrival of the first tray that the rest would be right out. Each time the sever came out I had to tell him something was missing for him to go back and get it. In the end he brought us the wrong shake and didn't bring out one of our ordered French fries. Staff was apologetic and courteous, just not very effective/efficient. I noted a few others who also had to wait for quite some time for their orders. The place had an above average vibe but wasn't the cleanest. We had to clean our own table and after leaving, our clothes smelled like the grill for about an hour after, as if we had been standing directly in the kitchen.
Atmosphere: 3
Food: 4
Service: 3
Bryan
Great location.
Atmosphere: 5
Food: 5
Service: 5
Gabriela Ingallina Kilianski
No soda in the dispenser. No salt available. When asked for some salt was answered “w don’t have any.” No napkins in any dispenser. We are talking about elementary essentials. Embarrassing
I placed my order through uber eats and they said someone else picked up my order. I asked to speak to the manager and he said he’ll get my order remade. However, the quality of food was not good. The vegetarian patty was burnt and had a bitter taste, fries had a bitter taste as well. I don’t know if it’s because the food was overcooked or if they keep on reusing the oil. So disappointed, they used to have good quality food .
Atmosphere: 1
Food: 1
Service: 1
The workers were great the food was excellent, my group was taking so long too and, I would understand if they were a little annoyed with us but they weren’t!! If anything they checked up on us more, we talked to the chef that made our food and she was great! Really lively even though there was like two ppl in there- and whoever was on aux needs to keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Great service and greeting, ordering was efficient and my burger was delicious made by yaya and Aliyah. Everyone is very lovely, would come back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Cheeseburger, Bacon Cheeseburger
Customer-service-wise, this location is a complete disaster. For the second time in a row, we ordered from the app, were given a pickup time, and waited well over twice the time given for the food. Tonight, pickup was scheduled for 7:35. Not a huge order: four burgers, one order of fries, and an order of onion rings. The food wasn’t ready until 8. Meaning we waited an additional 25 minutes for an order that was supposed to be ready in 15. And they were the opposite of busy, from what I could tell. In fact when we went in, there was NO ONE sitting in the restaurant eating.
To pay $60 for a “fast food” dinner for four that took 40 minutes to prepare is crazy.
Once home we discovered what took so long: the onion rings were way overcooked…nearly burnt! Mystery solved! 😡
You order a combo very expensive soda machine doesn't work you ask for your food you got to wait was there today service sucked food sucked you guys need to get it together bathrooms are mess and smell and at the front lobby and the soda area is dirty like I saw it how does the kitchen look
Atmosphere: 1
Food: 1
Service: 1
As soon as you walk in, it smells like sewers. Burger was ok, fries and onions rings were old. No sugar or aspartame in fountain drink machine. For 2 people we paid 33$. Definetely not worth it
the chicken sandwhich was genuinely disgusting and not seasoned at all. I dont know who was working tonight at 7pm january 18 but i asked for a refund and i was so polite because i really didnt want to be THAT costumer and got attitude from the worker.
Atmosphere: 1
Food: 1
Service: 1
This restaurant is empty in a Sunday when it used to be packed. Soda machine does not work, service is poor, attention is poor, orders are mixed.
Atmosphere: 1
Food: 2
Service: 1
Staff is often inattentive and the burger quality is very inconsistent. I drive an extra 15 minutes to the one on Weston, it's a significant upgrade.
Atmosphere: 3
Food: 3
Service: 2
I am in the restaurant right now. It is in total disarray. The staff is at a loss, confused and disorganized. The dinning room is a disaster. Many of the machines including the check in kiosk are not functioning. Complete disaster. Let’s hope the food is not contaminated. Help!!!
Atmosphere: 1
Restaurantji Recommends
My family and I had a wonderful experience here. The staff who was working, Gianna & Jordan, were extremely kind and went above and beyond to meet our needs. Thank you for being amazing!! 10/10!! :)
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Beyond Burger, Fried Chicken, Chicken Tenders, Cut Fries, Burgerfi Cheeseburger, Burgerfi Sauce
Overall really enjoyed the food. Burgers and onion rings were great. Shakes were decent. Fries were average. Service could have been better, we waited for food for at least twenty minutes before they brought out the first tray. It took five to ten minutes after that for them to bring the other two trays of food, despite assuring us at the arrival of the first tray that the rest would be right out. Each time the sever came out I had to tell him something was missing for him to go back and get it. In the end he brought us the wrong shake and didn't bring out one of our ordered French fries. Staff was apologetic and courteous, just not very effective/efficient. I noted a few others who also had to wait for quite some time for their orders. The place had an above average vibe but wasn't the cleanest. We had to clean our own table and after leaving, our clothes smelled like the grill for about an hour after, as if we had been standing directly in the kitchen.
Atmosphere: 3
Food: 4
Service: 3
Great location.
Atmosphere: 5
Food: 5
Service: 5
No soda in the dispenser. No salt available. When asked for some salt was answered “w don’t have any.” No napkins in any dispenser. We are talking about elementary essentials. Embarrassing
Atmosphere: 3
Food: 2
Service: 1
This place is horrible
Atmosphere: 1
Food: 1
Service: 1
Loading...