CAO Bakery & Cafe Pembroke Pines

Their food is amazing! The customer service has definitely improved! First time I went a couple months ago I did have a negative experience. Compared to today is an extraordinary difference! I made a pickup order and realized I got the wrong items when I arrived home. I called to figure out a solution and they didn’t hesitate to bring the correct items delivered to me.

Atmosphere: 3

Food: 5

Service: 4

The place looks very clean and organized. Prices are a bit high, but worth it if food and service are good. However, I was given the wrong item, and the staff member put it back in the display case after I returned it — without knowing if I had touched or tasted it! That’s a serious hygiene concern. Not sure if I’ll return after

Atmosphere: 5

Food: 2

Service: 5

⭐️⭐️⭐️⭐️⭐️
Great spot for Cuban pastries and sandwiches! The food is always fresh and delicious, and the staff is super friendly and welcoming. Love stopping by for a cafecito and pastelito—highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Placed order at the location with only 2 other people ahead of me and my food was cold by the time I got home...I only live 5 min from them...there excuse was the kitchen was busy...really, lady!? I ended spending over $77.00 for this crappy breakfast. Overpriced for a breakfast spot. Dont bother visiting this establishment unless you want to throw money away. I could have made a better breakfast myself.

Atmosphere: 2

Food: 1

Service: 2

It was my first visit, looking for something to delight my staff. And I liked it. The fresh produce was tasty and there was a lot of variety. It was worth it. They were very kind.
I'll be back

Atmosphere: 5

Food: 5

Service: 5

The assistance is very good , everything is very fresh, They brought my food to the table and it didn't take long everything was very delicious now with those new lunches that they took out everything is very delicious.

Atmosphere: 5

Food: 5

Service: 5

Delicious variety of baked goods and foods. We got a too good to go box from here and loved trying all the different pastries.

Atmosphere: 5

Food: 5

Service: 5

They don't even know what the fillings in the cakes are, you ask and nobody knows, they don't even say on the labels, some like the one I asked just say they are good lol how am I going to buy something without knowing what's inside or if it causes allergies or something I don't like, they just say they are good, I've never seen anything like it, they don't even have the option to write on a cake or say congratulations and they are very slow, what they do the most is talk among themselves and you are waiting 🙄 I will never go again, I went because it was close and I thought it was better, very bad experience and super delay, I would not recommend it to anyone!

Atmosphere: 1

Food: 1

Service: 1

This place is a hidden gem. Great food options and service.

Atmosphere: 5

Food: 5

Service: 5

My daily breakfast stop. Highly recommend. Service is amazing always.
Alex

good bakery, great breakfasts. I go there often.

The tequño was undercooked it was still doughy, the pan de bono was over cooked it was super hard and the mango shake was water down, they added to much sugar and u couldn’t taste the mango.

Horrible Customer Service. Horrible Staff. Called to order and staff refused to tell me what happened to my food once I came to pick it up (they sent it with a random uber). Constantly disregard customers and issues. Also, charged me double an a non existent order few weeks ago.

The cashier is not friendly, not smiling at all, her body language shows she don't want to work or don't care, she stands up in the cashier with a chin resting posture while we are telling her our orders.

Just did the owners pool and heard about this place. 10/10🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻