Club 19 Pembroke Lakes

I came here for a party and had a wonderful time. The facility, decorations and the service was on point. I woke up craving that amazing crumble apple pie and hope the chef is selling them. The best I ever had

I was initially interested in having my wedding at Club 19 and had requested to begin the contract process and submit a deposit. However, the first contract I received did not include any breakdown or estimate of the costs involved. It’s difficult to feel comfortable signing a contract without knowing the approximate price I’d be committing to.

I asked for a version that included some pricing details and was sent an updated contract with approximate costs, which I appreciated. I then followed up, ready to move forward with the deposit but my email went unanswered. I followed up again and still received no response.

This lack of communication is concerning, especially when thinking about how things might go closer to the wedding date. In hindsight, perhaps it’s a blessing this happened before I paid the deposit.

Brides beware

We held our daughter’s wedding and reception there last weekend. From A-Z everything was handled with detail and expertise. We received so many wonderful comments from our guests and vendors regarding the venue, the food, the staff, the wedding, the reception, and the entire experience. Susan was amazing in helping us plan and have an incredible day to be remembered by all. There was a short turn around from one event to ours on the wedding day and the staff made it happen. The room was transformed quickly and my helpers that were there to help set up the reception area said they were fantastic. So many guests commented about the food! There were a wide variety of menus to pick from. The prices were very reasonable. We would definitely return! Again extremely happy!

This venue is amazing from the service to the food to the space. Highly recommend it.

Had a very good experience here, lots of good food.

Sharing my wedding nightmare experience at Club 19

I recently held my wedding at Club 19 and, unfortunately, it was a deeply disappointing experience, largely due to mismanagement by Susan, the venue manager.

Initially, we scheduled our ceremony for 6 pm, but four months before the wedding, we decided to start at 7:30 pm to catch the sunset. Susan assured us this change was fine, as long as we ended by midnight, per the city ordinance. Her only concern was if we start late, we won't be able to utilize the hours that we booked because we need to end the party at 12mn. On the day of the wedding, however, Susan told our guests that the party needed to end at 11:30 pm, and extending until midnight would incur extra charges. This was highly inappropriate and should have been addressed with us directly. After a stressful conversation, she reluctantly agreed to our original plan, making it seem as if we were at fault.

Additionally, the setup timing was mismanaged. We were initially told setup could begin at 9 am, but just days before the event, Susan informed us that we needed to choose between an indoor or outdoor ceremony because the weather's not been that great, with the setup starting at 4:30 pm. On the day, the outdoor setup didn't begin until after 5-ish pm, causing our decorator to rush and resulting in a chaotic scene, including golfers present and swinging during our ceremony despite assurances that the venue would be closed for our event. We were worried of the casualties it could cause. Especially my guests. So we couldn't really concentrate on the wedding. Also, the time delay meant we missed essential daylight and drone shots, and our photographers had to take nighttime photos during dinner, compromising both the quality of our photos and our time with guests. We didn't have daylight shots. We also didn't have pictures with the guests. Such a nightmare.

These significant disruptions and miscommunications resulted in us missing key moments and photo opportunities, leaving us stressed and disappointed. While the food quality was good, the overall management of our event was subpar. We had high expectations for our wedding at Club 19, and these were not met.

I hope future couples do not have to endure the same stress and disappointment on their special day. I emailed Susan after the wedding, and all she did was apologize. Be careful on booking at Club19.

The service, the catering, the food. All good

My wife and I recently celebrated our wedding at Club 19, and it was truly a magical experience. From the moment we first visited the venue, we were impressed by its stunning beauty and elegant ambiance. The entire team at Club 19 went above and beyond to ensure that our special day was perfect in every way.

The planning process was seamless, thanks to their attentive and professional staff. They were incredibly accommodating to all our requests and helped us with every detail, from the decor to the menu selection. On the day of the wedding, everything was executed flawlessly. The venue looked absolutely breathtaking, and the atmosphere was filled with joy and celebration.

Our guests couldn't stop raving about the exceptional service and the delicious food. The venue's staff was courteous, attentive, and made sure everyone had a wonderful time. We felt completely taken care of, which allowed us to fully enjoy our special day without any worries.

A special shoutout to our wedding coordinator, Susan Fowler, who was an absolute star throughout the entire process. Her dedication and expertise made our dream wedding come to life.

We are incredibly grateful to Club 19 for providing us with memories that we will cherish forever. We highly recommend this venue to any couple looking for a perfect wedding experience.

Thank you for making our wedding day truly unforgettable!

Hi Susan,Just now getting back to our routine. To you and your Team Thank You very much for making our celebration beautiful.Best Regards,Juan David & Megie Nunez de Ospitia

everything was so perfect .had a fabulous time

My friend Sam had a surprise birthday tonight. The place is amazing. Beautiful and peaceful.The food was excellent. So as the music. I danced like never before.

Waiters were so nice and respectful, and Martha was so helpful in every ways she’s awesome. Will definitely come back next time👍

Waiters were so nice and respectful, and Martha was so helpful in every ways she’s awesome. Will definitely come back next time?

Waiters were so nice and respectful, and Martha was so helpful in every ways she’s awesome. Will definitely come back next time?

Celebrated a birthday party at club 19. Susan and the staff were great and the venue was beautiful. Would definitely recommend.