Dunkin'
11970 Pines Blvd, Pembroke Pines
(954) 450-4734
Recent Reviews
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Very good coffee
Atmosphere: 5
Food: 5
Service: 5
Had to wait 10 mins for my order while the app said it was ready. And never got my receipt so I can report my business expenses.
Atmosphere: 4
Food: 5
Service: 3
Holding spoons and forks hostage and being rude when we ask for one is insane.
Not pleasant. Good donuts but staff could not care less.
Atmosphere: 2
Food: 2
Service: 1
Great dunkin with friendly staff.
This location is acceptable but does not meet the usual Dunkin' standards. The staff could be friendlier, but my order was prepared quickly. I believe that additional staff training would greatly improve this location.
Atmosphere: 3
Food: 4
Service: 3
Love the service I visited yesterday morning around 10 am the person in the front was a young girl name lorenna what a positive attitude she deserve a raise ❤️
This location is terrible at making drinks. It tastes like I'm drinking hot water. The workers need better training. Will not be returning. There are better Dunkin Donuts in the area than this one, where the workers know how to make drinks.
Atmosphere: 1
Food: 3
Service: 3
I barely ever come into this location because whenever I get my coffee the woman behind the counter who predominately speaks only Spanish has a problem with me asking for Stevia Sugar. Today I went in after 5 months of not coming to this location because of this reason. I got my coffee and went to add my sugar and saw there was no Stevia so I politely asked her if I could please have some Stevia and she flat out with an attitude said “we don’t have that we don’t have anymore” so I proceeded to tell her the green packet you don’t have anymore?? She still replied “yes” not knowing that I can see with my own eyes a whole display FULL of stevia. I said “you have some right there” to which she was shocked I could see it. I’m never going to this location or Dunkin period. You want to give me a hard time over a couple of packets of sugar. I cannot stand this location and won’t be coming back.
STAY AWAY FROM THIS LOCATION!!! Went just now with my baby asked the cashier up front for a spoon and she answered NO with a nasty bad attitude when I told her back oh you have a nasty attitude she answered thank you! I’m sorry what ?? First off how do you not have a spoon she just clearly did not want to give me one, second it was for my baby!! This employee needs to be evaluated this is not customer service and she clearly does not want to be working here. Will not be coming back here!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager and staff are the best. I love going here so friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Super fast & friendly service, but look at this amount of cream cheese (sad). Until I got to the middle I was basically just eating the bagel plain.
Atmosphere: 4
Food: 3
Service: 5
Unsanitary! I left after seeing the employee handling the trash to then “wash her hands” with ONLY water to then attempt to complete my order. When I asked her to please wash her hands properly, she got upset and refused stating that she used soap. This location needs attention
Service: 1
Great service and clean restaurant, but I had to ask them to make my wife's beverage three times.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Doughnut, Egg and Cheese, Bacon Egg and Cheese
Did Walk-in Mobile order (no drive through at this location) and they have the cutest Easter tree as soon as you go inside. The little ones will love it!!
Atmosphere: 5
Food: 5
Service: 5
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