I’m a regular here and I absolutely love this Dunkin! I come in pretty often, and it’s honestly become part of my routine. The donuts are always fresh, the coffee is consistent, and everything tastes great every single time.
What really makes this place special is the staff. They are so warm and welcoming. Every time I walk in, they greet me like they already know me, ask how I’m doing, and treat me with so much kindness. It doesn’t feel like a typical customer experience — it feels like family.
One time they even gave me a small gift, which truly meant a lot to me. It’s little gestures like that that show how much they care. I’ll definitely keep coming back and recommending this place to everyone I know!
Atmosphere: 5
Food: 5
Service: 5
Leonard Paskel
Great Coffee
Atmosphere: 5
Food: 5
Service: 5
Dominic Sebastian
This place is very busy, which shows how popular it is, but the customer service staff and employees are still extremely friendly and welcoming. They work efficiently and handle everything in a clean and professional way. Overall, it’s a great place with an excellent experience！
Atmosphere: 5
Food: 5
Service: 5
Tevin Raphael
Food coffee and donuts great as usual. But there’s an older Caucasian lady there who makes the ordering experience so unpleasant. She rushes you through your order. Finishes your words and makes you feel like you’re wasting her time. Got an attitude because I didn’t know a certain special only lasts for 3 months. I don’t work there lady. I’m going to just start doing my orders through the app for pick up so I don’t have to deal with her. She does it with everyone. Needs to be addressed. Very poor customer service
Atmosphere: 5
Food: 5
Service: 3
Ashly Gutz
The manger there is a BEAST. She keeps everyone in check and makes SURE our food comes out perfect. Yeah she can be a little on the rough edges but i really couldn’t care less about that as long as the restaurant is clean, the food is made fast, and the service is great. Which it is. I’ve been going there literally almost every day for the last 2-3 years. My job is right across the street. My home Dunkin!!! The best team ever.
Atmosphere: 5
Food: 5
Service: 5
Emily Pinzon
They were nice but the wait was 30 minutes just for them to take your order. Another 15 for the food for the food to also be wrong
Atmosphere: 3
Food: 1
Service: 1
t knight
If I could rate this location a zero I will. This location has 0 customer service skills, management is no better. They have changed management and is still horrible. The staff doesn’t listen and doesn’t take orders properly. Corporate needs to come in and clean up this location ASAP.
Atmosphere: 1
Food: 1
Service: 1
debbie nye
I ordered an extra shot of espresso in my coffee and did not get it, it tasted like milk, the extra shots should go in before the milk so there's room for it, they fill the cup with the milk leaving no room for extra. Also I ordered 3 glazed donuts and 3 chocolate frosted in which they had both but she gave 3 white frosted and 3 chocolate frosted. I'm very disappointed, she did not understand English at all to get my order correct.
Atmosphere: 5
Food: 5
Service: 1
Eden Spa
This Dunkin’ is clean, fast, and friendly. The donuts are fresh, breakfast options are plenty, and the coffee is consistently good. One of the best breakfast spots in the area.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Leon
The older lady that works the cash register is extremely rude and has zero customer service skills. Also don’t bother walking in because they only prioritize the drive-through orders
I work for a retailer nearby and every Black Friday for 4 years I have placed large orders for pick up at 5 am. I’ve never had an issue until this year. My order was started after I came to pick it up. Even though I placed and paid my order 3 days ago. The staff was extremely slow and wouldn’t stop talking long enough to get the order together. To the point where they didn’t remember my order or could find my order. I could’ve walked away with twice what I needed and they wouldn’t know the better. EXTREMELY UNPROFESSIONAL. This location has lost my business.
Monique Andre
Coffee is sooooo good. But if it wasn’t for that, I really wouldn’t go there.
Atmosphere: 3
Food: 3
Service: 3
Joseph Gonzalez (Aegishand)
This location is a nightmare the staff is rude the men's room had no tissue of any kind, no soap. Was unclean from entry this facility does not uphold the standards of Dunkin. The worst experience i have ever had at DDs. One of the woman talked trash in Spanish not knowing im Latin and understood everything she said. Which made it even worse.
Atmosphere: 1
Food: 1
Service: 1
Melissa Norman
I love this Dunkin but ONLY drive thru ! The older lady in the front who’s name tag says Jodi is a bit rude and hard of hearing tbh I told her my order twice and had to show her my phone … when I asked for cold foam she told me hold on I guess she was typing my order idk but when she handed my coffee no col foam and I didn’t feel like arguing with her, terrible experience ! I remember her from when I moved her 3 year ago and she hasn’t changed she was rude than lol that’s how I remember her lol the drive through people are super friendly the young girl and guy are always super polite and always say have a nice day or something friendly but ms Jodi just ruins going inside for me
I’m a regular here and I absolutely love this Dunkin! I come in pretty often, and it’s honestly become part of my routine. The donuts are always fresh, the coffee is consistent, and everything tastes great every single time.
What really makes this place special is the staff. They are so warm and welcoming. Every time I walk in, they greet me like they already know me, ask how I’m doing, and treat me with so much kindness. It doesn’t feel like a typical customer experience — it feels like family.
One time they even gave me a small gift, which truly meant a lot to me. It’s little gestures like that that show how much they care. I’ll definitely keep coming back and recommending this place to everyone I know!
Atmosphere: 5
Food: 5
Service: 5
Great Coffee
Atmosphere: 5
Food: 5
Service: 5
This place is very busy, which shows how popular it is, but the customer service staff and employees are still extremely friendly and welcoming. They work efficiently and handle everything in a clean and professional way. Overall, it’s a great place with an excellent experience！
Atmosphere: 5
Food: 5
Service: 5
Food coffee and donuts great as usual. But there’s an older Caucasian lady there who makes the ordering experience so unpleasant. She rushes you through your order. Finishes your words and makes you feel like you’re wasting her time. Got an attitude because I didn’t know a certain special only lasts for 3 months. I don’t work there lady. I’m going to just start doing my orders through the app for pick up so I don’t have to deal with her. She does it with everyone. Needs to be addressed. Very poor customer service
Atmosphere: 5
Food: 5
Service: 3
The manger there is a BEAST. She keeps everyone in check and makes SURE our food comes out perfect. Yeah she can be a little on the rough edges but i really couldn’t care less about that as long as the restaurant is clean, the food is made fast, and the service is great. Which it is. I’ve been going there literally almost every day for the last 2-3 years. My job is right across the street. My home Dunkin!!! The best team ever.
Atmosphere: 5
Food: 5
Service: 5
They were nice but the wait was 30 minutes just for them to take your order. Another 15 for the food for the food to also be wrong
Atmosphere: 3
Food: 1
Service: 1
If I could rate this location a zero I will. This location has 0 customer service skills, management is no better. They have changed management and is still horrible. The staff doesn’t listen and doesn’t take orders properly. Corporate needs to come in and clean up this location ASAP.
Atmosphere: 1
Food: 1
Service: 1
I ordered an extra shot of espresso in my coffee and did not get it, it tasted like milk, the extra shots should go in before the milk so there's room for it, they fill the cup with the milk leaving no room for extra. Also I ordered 3 glazed donuts and 3 chocolate frosted in which they had both but she gave 3 white frosted and 3 chocolate frosted.
I'm very disappointed, she did not understand English at all to get my order correct.
Atmosphere: 5
Food: 5
Service: 1
This Dunkin’ is clean, fast, and friendly. The donuts are fresh, breakfast options are plenty, and the coffee is consistently good. One of the best breakfast spots in the area.
Atmosphere: 5
Food: 5
Service: 5
The older lady that works the cash register is extremely rude and has zero customer service skills. Also don’t bother walking in because they only prioritize the drive-through orders
Restaurantji Recommends
Rude and unpleasant customer service ☹️
I work for a retailer nearby and every Black Friday for 4 years I have placed large orders for pick up at 5 am. I’ve never had an issue until this year. My order was started after I came to pick it up. Even though I placed and paid my order 3 days ago. The staff was extremely slow and wouldn’t stop talking long enough to get the order together. To the point where they didn’t remember my order or could find my order. I could’ve walked away with twice what I needed and they wouldn’t know the better. EXTREMELY UNPROFESSIONAL. This location has lost my business.
Coffee is sooooo good. But if it wasn’t for that, I really wouldn’t go there.
Atmosphere: 3
Food: 3
Service: 3
This location is a nightmare the staff is rude the men's room had no tissue of any kind, no soap. Was unclean from entry this facility does not uphold the standards of Dunkin. The worst experience i have ever had at DDs. One of the woman talked trash in Spanish not knowing im Latin and understood everything she said. Which made it even worse.
Atmosphere: 1
Food: 1
Service: 1
I love this Dunkin but ONLY drive thru ! The older lady in the front who’s name tag says Jodi is a bit rude and hard of hearing tbh I told her my order twice and had to show her my phone … when I asked for cold foam she told me hold on I guess she was typing my order idk but when she handed my coffee no col foam and I didn’t feel like arguing with her, terrible experience ! I remember her from when I moved her 3 year ago and she hasn’t changed she was rude than lol that’s how I remember her lol the drive through people are super friendly the young girl and guy are always super polite and always say have a nice day or something friendly but ms Jodi just ruins going inside for me
Atmosphere: 4
Food: 5
Service: 3
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