Dunkin'

9121 Pembroke Rd, Pembroke Pines
(954) 438-1789

Recent Reviews

Tj Palmer

Nice lil spot tucked away

Atmosphere: 3

Food: 3

Service: 3

Sanzida Alam Maisha

Closes before time! It’s 4:48pm and they are already closed whereas there are supposed to close at 5:00!

Service: 1

Rafael Nieves

I visit this location often. I stopped going because they were getting my order wrong almost every time I went. After almost 2 months I visited this location again and they still got my entire wrong. Come on get it together guys.

Atmosphere: 4

Food: 4

Service: 1

Pablo Miguel Rosario

Need more

Atmosphere: 5

Food: 5

Service: 3

Alicia

Saturday, November 18th @ approximately 11:30am, while waiting for my order, I watched the male employee pull a tray of croissants from the oven when the croissant falls the floor next to his shoes. Instead of leaving it on the floor or picking it up and discarding it, he thought it best to pick it up and place it back in the tray with the rest!!! My valid response to this simple-minded guy was, “Why would you do that, it is disgusting?!?!” He had the nerve to be offended and the audacity to give me attitude because of his nastiness!! Maybe that’s he way of coping with being caught. Needless to say, he proceeded by placing the pan of croissants in the serving area for service to future, unaware customers. End of story, refund me my money and peace out ✌? No telling what else he is doing that customers don’t see.I think I’m most annoyed with his non-chalant attitude!! This industry needs a serious make over.

Starr Love

TURN AWAYY!!Might as well close the door @4:00pm if you guy is required to shut everything off a hour and 30mins before you close. The only thing you can get is old donuts and sprite. Bad for businessPlease close down if you guy not going to give quality serviceMe and four other customers was turn away

Lina Chen

This place has bad customer service. My bf needed to use the restroom and one of the employees was really rude to him and did not allow him to use the restroom. They should allow customers to use the restroom.

Atmosphere: 1

Food: 1

Service: 1

megan bustos

I came in at 1:45pm there was nobody in line it was just me and my husband standing there for about 5-6minutes while two other employees look like they working on blenders maybe trying to prepare a uber order or etc. That's fine but when you got two people standing in your lobby and not a greet or nothing and secondly, why would you not come take our order to finish someone else's order that is not there ? I work in the fast food chain as a manager and that is unacceptable! Take care of the people that are in front of you first ! Uber orders can wait it is their job but to totally disregard a customer that is in your face waiting and you blending up drinks that nobody is there to give it to at that very moment is insane all i wanted was a iced coffee but i had to wait for the uber or doordash order to get done first ! This is not the usual dunkin' we come to either the one we go to is getting remodeled so we had to drive even further !!!

Atmosphere: 1

Food: 1

Service: 1

Garphyld Louis

the workers at this dunkin where absolutely amazing today the floor where spotless the service was great and so was food but unfortunately it was a bit crowded but other that i'll give it a five out

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Croissant

Uncle Angel

THE MANAGER IN THE MORNIN LIKE 5am SHE GAS BAD ATTITUDE YOU ASK SOMETHING SHE GIVES YOU ATTITUDE YOU ASK CREAM OR SUGAR SHE TELL OKAY DECIDE SERVICE IS REALLY BAD.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Shanique Cole

Love it the experience and feed was

Atmosphere: 5

Food: 5

Service: 5

Patria Chevalier

Sandwich..crossan could be fresh made, cheese was over melted..and about d promotion on T.V. dunkin have to be clear we though coffee n sandwich was 3.00 but is only d sand..coffee is seperate.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Donuts

Health360 DPC

This location does not deliver curbside I placed an order waited. On curbside. No one showed up call the store no one picked up, walked in, while the phone was ringing and watched the employee going about her business while on the phone with somebody talking through her earpiece on a personal call while barely taking care of the customers waiting. When I asked about my curbside order, her answer was I’m the only one here and I ain’t got time for this.Very poor customer service very disrespectful way of treating customers

Atmosphere: 1

Food: 1

Service: 1

Alex Baez

This is unfortunate but the service heat has gone straight down. The employees just don’t care how many people are in store. If u sit there long enough you will see people walk out before they actually order. There’s times where there is only one employee working and by take care of each client individually and u just have to wait. If u order through the app. You might be waiting 15-20 minutes for a coffee that takes 30 seconds to make. I guess most people are going to other Dunkin’ like I will for now on.

Atmosphere: 2

Food: 4

Service: 1

Yashica Hill

Online order: After waiting 10 minutes for Doughnuts. I went to the register where a really short middle eastern girl is arguing with another girl over a tip cup. I stand in front of them and let them argue (assuming they are almost done), I eventually say: Um excuse me, I’m waiting for 6 doughnuts.Tell me why they continued to argue. After they finished they gave me my doughnuts.Pay your employees better and tell them to split tips at the end of their shift not during. Mobile orders are not a priority.

Atmosphere: 3

Food: 4

Service: 1

Load More