Terrible, very bad service and customer service, my order arrived incomplete and also the food was cold... I do not recommend it, in very bad taste and the owner of the establishment was very rude when I told him my concern,
Tony D
A small Gem where you can find good empanadas, sweets and Amazing Cafe con Leches!
Ordered a birthday cake and it was amazing. Exactly as requested, very fresh and tasted delicious. Will definitely order from them again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
David Marrero
I normally don't write reviews.. I understand how tough the economy has been. I arrived at the bakery shortly after 9am. They sold me some pastelitos that were most likely a day old. I'm ok with that but don't charge customers the same price for a day-old pastel.
Atmosphere: 1
Food: 1
Service: 1
Edgardo Alicea
Great sandwiches and Cuban coffee in a family neighborly environment. Claudia is always so welcoming I feel like I’m back home in PR. The coladas are the best!
They did NOT allow me to wash my hands after eating and even though they said it was full of grease and I was afraid of having an accident, they gave me a wet paper towel. Horrible customer service.They had lent it to me at the beginning and when it was most urgent they already locked it.Horrible customer service and some don't even use gloves to serve the food.
Atmosphere: 1
Food: 5
Service: 1
Monique Clarke
This place has the BEST empanadas I've ever eaten!! They were so juicy with a flaky crust, I usually just get 1 or 2 but I wish I had ordered 10! They have many bakery treats, I tried the guava cookies which were delicious of course. It's also a great place to have a nice breakfast if you want something quick and freshly made with real ingredients. I'm in love & I will be making that 35 minute drive just for those empanadas again!!! ❤️
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Empanadas
Lory Perez
The worst cafe con leche I’ve ever had. The food is terrible. The staff is extremely rude, one of the employees spoke ill about an elderly gentleman who was saying goodbye. “Viejo estupido” miserable owner and staff.
Atmosphere: 1
Food: 1
Service: 1
AMGP TC
GOOD BAKERY ITEMS, GOOD PRICES, GREAT LOCATION, FANTASTIC STAFF
Wheelchair accessibility: Good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pan Con Bistec, Cuban Sandwich, Pastelitos
I do not recommend this place, I have felt cheated for a loaf of ham for 34 dollars, everything is very expensive, also the person who is serving the client is super poorly educated, she seems like a newcomer and seeing other comments I realize that I am not wrong, no or I recommend
Victor Perez
Worst service I have ever had in a while. Some young big stack girl was only doing coffee and nothing else. The I had an older gentleman in front of me and asked a servant other than the big girl on the coffee to know if the OJ freshly squeezed had sugar and her face response was vile. I will never go back to this place where these people think we are making them a favor from buying from them.
Atmosphere: 1
Food: 1
Service: 1
Marilyn Santana
Stopped in before heading home to Orlando, had breakfast and my sister had lunch. It was great and a lot of foodThe people where very nice and accommodating.Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Con Bistec, Pastelitos, Breakfast Sandwich, Breakfast
Bibi Pozo
This is the best bakery in Pines. The food is wonderful the service is awesome.
Atmosphere: 5
Food: 5
Service: 5
Jessica Crespo Garcia
This place should be reported, it is an abusive place for those who work there and for the client. My mother started working in this place and luckily it was only one day, the owners do not pay, people are exploited by working and he says That for training 48 hours a week he pays $190 a week, a salary that is no longer seen anywhere (Exploiter), if you only go one day or the days you go if it is not the week he does not pay you for the days worked. He doesn't let the workers take breaks, his tactic is to have people who don't come there for the week because he abuses the employee who wants to work and then doesn't pay them, because people constantly start and when people see the abuse they leave and lose their days. worked, he is a real scammer. FOR THE CUSTOMER: For the customer, this place is not trustworthy either, the food is not fresh, they keep it for a week after cooking, ham in poor condition, horrible hygiene, a lot of dirt, the food is fried in saturated fat for a week, without changing I hope this review can help other people who need work not to look in this place.
Terrible, very bad service and customer service, my order arrived incomplete and also the food was cold... I do not recommend it, in very bad taste and the owner of the establishment was very rude when I told him my concern,
A small Gem where you can find good empanadas, sweets and Amazing Cafe con Leches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich, Pastelitos, Empanada, Breakfast, Colombian Empanadas
Ordered a birthday cake and it was amazing. Exactly as requested, very fresh and tasted delicious. Will definitely order from them again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
I normally don't write reviews.. I understand how tough the economy has been. I arrived at the bakery shortly after 9am. They sold me some pastelitos that were most likely a day old. I'm ok with that but don't charge customers the same price for a day-old pastel.
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches and Cuban coffee in a family neighborly environment. Claudia is always so welcoming I feel like I’m back home in PR. The coladas are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croquetas, Pastelitos, Breakfast
They did NOT allow me to wash my hands after eating and even though they said it was full of grease and I was afraid of having an accident, they gave me a wet paper towel. Horrible customer service.They had lent it to me at the beginning and when it was most urgent they already locked it.Horrible customer service and some don't even use gloves to serve the food.
Atmosphere: 1
Food: 5
Service: 1
This place has the BEST empanadas I've ever eaten!! They were so juicy with a flaky crust, I usually just get 1 or 2 but I wish I had ordered 10! They have many bakery treats, I tried the guava cookies which were delicious of course. It's also a great place to have a nice breakfast if you want something quick and freshly made with real ingredients. I'm in love & I will be making that 35 minute drive just for those empanadas again!!! ❤️
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Empanadas
The worst cafe con leche I’ve ever had. The food is terrible. The staff is extremely rude, one of the employees spoke ill about an elderly gentleman who was saying goodbye. “Viejo estupido” miserable owner and staff.
Atmosphere: 1
Food: 1
Service: 1
GOOD BAKERY ITEMS, GOOD PRICES, GREAT LOCATION, FANTASTIC STAFF
Wheelchair accessibility: Good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pan Con Bistec, Cuban Sandwich, Pastelitos
Excellent Service and Food congratulations
Parking: It's free and secure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croquetas, Cubano Especial, Breakfast
Restaurantji Recommends
I do not recommend this place, I have felt cheated for a loaf of ham for 34 dollars, everything is very expensive, also the person who is serving the client is super poorly educated, she seems like a newcomer and seeing other comments I realize that I am not wrong, no or I recommend
Worst service I have ever had in a while. Some young big stack girl was only doing coffee and nothing else. The I had an older gentleman in front of me and asked a servant other than the big girl on the coffee to know if the OJ freshly squeezed had sugar and her face response was vile. I will never go back to this place where these people think we are making them a favor from buying from them.
Atmosphere: 1
Food: 1
Service: 1
Stopped in before heading home to Orlando, had breakfast and my sister had lunch. It was great and a lot of foodThe people where very nice and accommodating.Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Con Bistec, Pastelitos, Breakfast Sandwich, Breakfast
This is the best bakery in Pines. The food is wonderful the service is awesome.
Atmosphere: 5
Food: 5
Service: 5
This place should be reported, it is an abusive place for those who work there and for the client. My mother started working in this place and luckily it was only one day, the owners do not pay, people are exploited by working and he says That for training 48 hours a week he pays $190 a week, a salary that is no longer seen anywhere (Exploiter), if you only go one day or the days you go if it is not the week he does not pay you for the days worked. He doesn't let the workers take breaks, his tactic is to have people who don't come there for the week because he abuses the employee who wants to work and then doesn't pay them, because people constantly start and when people see the abuse they leave and lose their days. worked, he is a real scammer.
FOR THE CUSTOMER:
For the customer, this place is not trustworthy either, the food is not fresh, they keep it for a week after cooking, ham in poor condition, horrible hygiene, a lot of dirt, the food is fried in saturated fat for a week, without changing
I hope this review can help other people who need work not to look in this place.
Atmosphere: 1
Food: 1
Service: 1
Loading...