I have lived next to this KFC for over 25 years and today was the worst food I have ever had from this place. The chicken tenders were completely dry and the mashed potatoes tasted like the cheapest box mashed potatoes you can taste with no gravy when it’s supposed to come with gravy. I had to call KFC corporate and complain about this specific store and they issued me a partial refund. I will never return to this KFC again or KFC in general because they are giving KFC a bad reputation.
Atmosphere: 1
Food: 1
Service: 1
Javier Aragon (Javi Channel)
I have lived next to this KFC for over 25 years and today was the worst food I have ever had from this place. The chicken tenders were completely dry and the mashed potatoes tasted like the cheapest box mashed potatoes you can taste with no gravy when it’s supposed to come with gravy. I had to call KFC corporate and complain about this specific store and they issued me a partial refund. I will never return to this KFC again or KFC in general because they are giving KFC a bad reputation.
Atmosphere: 1
Food: 1
Service: 1
Perla Cordovís Díaz
It was empty, no one spoke Spanish, I know we are in the US but we are all here, in both languages, and more, but we understood each other, the place was clean, food was hot, fresh and very good tasting as always, KFC IS MY FAVORITE PLACE TO ALWAYS EAT ♾️♾️Kid-friendliness: There are nugets for children with or without spicy, soft drinks, sweets and chipsWheelchair accessibility: Few disabled parking spaces, only two, but at 4 in the afternoon they were occupied, although the.kfc was empty,
Atmosphere: 5
Food: 5
Service: 5
Keylee Valarino
Day shift and food- expected, quick, warm. Night shift- horrible. I wish you would fire all of them they’re that bad. Every time I go they tell me they are making only tacos or only one item and are out of everything (this is at 9-10pm where things should still be made since they’re open for a couple more hours and have Uber Eats customers on top of drive thru). Tonight the lady waited to tell me they were out of tenders when I literally saw them behind her. When I pointed it out she went over there with no glove and put it in a box. The manager (lady with dreads sorry I got no names) she said we just got a couple more hours to make the lady who lied to me happy? Then while she was doing all this she held my credit card and walked around where I could no longer see her. is this allowed to bring people’s money and cards away from the register? I will never ever ever ever go to this location again and ESPECIALLY at night! Watch out here. Go drive to another location if you want the food and not feel like your credit card is being compromised.
Atmosphere: 1
Food: 1
Service: 1
GAMING NATION
The worst customer experience ever!!!!! The supervisor needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Felipe Torres
Lady that took our order was disrespectful and rushed us to order. " hurry and order". We asked for a meal from the tacobell side of the menu and when proceeding to order from the KFC side she told us that they closed the KFC half. Even though is was 11 pm when they close at 12 am. She then mentioned that they only had tenders, which was weird, considering they are a chicken establishment and out of the whole KFC menu they only had tenders. Our cashier through the drive thru was hurrying us up when paying for our food. She messed up our drink and having to deal with the attitude made us just take the wrong drink to leave as fast as possible. I see why this store is rated so low. Poor service and atmosphere is horrendous. It seems that from dinner till closing time the staff don't care about the service and the quality of their food. This is a management and team issue. No other KFC that we have gone to has performed so poorly. This store needs some close attention from KFC CORP. Don't keep employees that perform under expectations when all it does is hinder the stores reputation and revenue.
Atmosphere: 1
Food: 1
Service: 1
veronica bell
The Afro American young man with glasses on who works behind the counter decided to throw my Afro American daughters food at her. Wrong child though , right Mother definitely, I will not be letting this one go for the FREE THOUGH ABOUT MINE. Taking this to the top.. TRUST ME, that will be the last meal he throws, while his manager said absolutely nothing ‼️‼️‼️
Recommended dishes: Fried Chicken
Maria Torres
Was disappointed a bit..chicken wasn't that good. To overcooked .
Wow!! The BEST KFC experience ever!! The grilled chicken was grilled to perfection— I didn’t even need to add hot sauce!! The chicken, mashed potatoes, and biscuit with honey were all pipping hot and fresh!! Jeremiah and your crew were the absolute BEST!! Oh and the soft drinks were measured to taste perfect!! The restaurant was extremely clean too!!
Karen C.
They don't deserve the 1 star, the owner of this place should fire everyone and start all over!! Awful wait times attitude and rudeness from staff , including upper management.Trust me the reviews are CORRECT!! Spend your money somewhere else.
Twana K.
I would give this location 0 stars if I could! This has to be the worst KFC ever. They're rude, wait time is always long, the food's always cold (unless I go time KFC open) and they never have crispy wings! The manager that wear the wave caps on his head is beyond rude! On today I went to KFC and requested wings, once again no wings! I asked for the manager five times and my husband asked as well Jeremiah ignored us! We had to get another young lady to get the manager! Godfrey informed us of a wing shortage! I live 3 minutes from this location, yet I drive 15 to 20 minutes to the KFC on Pines and Palm Avenue! That KFC's clean, food's always hot and fresh and most importantly they have wings! So, they must not have the same wing shortage!!! I would love to speak with a manager or someone from this company!
G M
Very rude employees. Lacking employee management.
Atmosphere: 1
Food: 1
Service: 1
MIN
This KFC is the worst I've ever been to. It makes absolutely no sense if they offer original wings as a meal why they're never available to be purchased! Today at 5:00 pm I attempted to oder four wings. I was told they only had three and would not allow me to purchase them. This franchise is sooo poorly run! How do you see you're running low and not replenish? That's 5 hours before closing time! Today was one of many days where I've encountered this type of poor customer service. They should close their doors permanently.
Chicken pot pie
Atmosphere: 3
Food: 5
Service: 3
Need to engage more with customers
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken
I have lived next to this KFC for over 25 years and today was the worst food I have ever had from this place. The chicken tenders were completely dry and the mashed potatoes tasted like the cheapest box mashed potatoes you can taste with no gravy when it’s supposed to come with gravy. I had to call KFC corporate and complain about this specific store and they issued me a partial refund. I will never return to this KFC again or KFC in general because they are giving KFC a bad reputation.
Atmosphere: 1
Food: 1
Service: 1
I have lived next to this KFC for over 25 years and today was the worst food I have ever had from this place. The chicken tenders were completely dry and the mashed potatoes tasted like the cheapest box mashed potatoes you can taste with no gravy when it’s supposed to come with gravy. I had to call KFC corporate and complain about this specific store and they issued me a partial refund. I will never return to this KFC again or KFC in general because they are giving KFC a bad reputation.
Atmosphere: 1
Food: 1
Service: 1
It was empty, no one spoke Spanish, I know we are in the US but we are all here, in both languages, and more, but we understood each other, the place was clean, food was hot, fresh and very good tasting as always, KFC IS MY FAVORITE PLACE TO ALWAYS EAT ♾️♾️Kid-friendliness: There are nugets for children with or without spicy, soft drinks, sweets and chipsWheelchair accessibility: Few disabled parking spaces, only two, but at 4 in the afternoon they were occupied, although the.kfc was empty,
Atmosphere: 5
Food: 5
Service: 5
Day shift and food- expected, quick, warm. Night shift- horrible. I wish you would fire all of them they’re that bad. Every time I go they tell me they are making only tacos or only one item and are out of everything (this is at 9-10pm where things should still be made since they’re open for a couple more hours and have Uber Eats customers on top of drive thru). Tonight the lady waited to tell me they were out of tenders when I literally saw them behind her. When I pointed it out she went over there with no glove and put it in a box. The manager (lady with dreads sorry I got no names) she said we just got a couple more hours to make the lady who lied to me happy? Then while she was doing all this she held my credit card and walked around where I could no longer see her. is this allowed to bring people’s money and cards away from the register? I will never ever ever ever go to this location again and ESPECIALLY at night! Watch out here. Go drive to another location if you want the food and not feel like your credit card is being compromised.
Atmosphere: 1
Food: 1
Service: 1
The worst customer experience ever!!!!! The supervisor needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Lady that took our order was disrespectful and rushed us to order. " hurry and order". We asked for a meal from the tacobell side of the menu and when proceeding to order from the KFC side she told us that they closed the KFC half. Even though is was 11 pm when they close at 12 am. She then mentioned that they only had tenders, which was weird, considering they are a chicken establishment and out of the whole KFC menu they only had tenders. Our cashier through the drive thru was hurrying us up when paying for our food. She messed up our drink and having to deal with the attitude made us just take the wrong drink to leave as fast as possible. I see why this store is rated so low. Poor service and atmosphere is horrendous. It seems that from dinner till closing time the staff don't care about the service and the quality of their food. This is a management and team issue. No other KFC that we have gone to has performed so poorly. This store needs some close attention from KFC CORP. Don't keep employees that perform under expectations when all it does is hinder the stores reputation and revenue.
Atmosphere: 1
Food: 1
Service: 1
The Afro American young man with glasses on who works behind the counter decided to throw my Afro American daughters food at her. Wrong child though , right Mother definitely, I will not be letting this one go for the FREE THOUGH ABOUT MINE. Taking this to the top.. TRUST ME, that will be the last meal he throws, while his manager said absolutely nothing ‼️‼️‼️
Recommended dishes: Fried Chicken
Was disappointed a bit..chicken wasn't that good. To overcooked .
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Wow!! The BEST KFC experience ever!! The grilled chicken was grilled to perfection— I didn’t even need to add hot sauce!! The chicken, mashed potatoes, and biscuit with honey were all pipping hot and fresh!! Jeremiah and your crew were the absolute BEST!! Oh and the soft drinks were measured to taste perfect!! The restaurant was extremely clean too!!
They don't deserve the 1 star, the owner of this place should fire everyone and start all over!! Awful wait times attitude and rudeness from staff , including upper management.Trust me the reviews are CORRECT!! Spend your money somewhere else.
I would give this location 0 stars if I could! This has to be the worst KFC ever. They're rude, wait time is always long, the food's always cold (unless I go time KFC open) and they never have crispy wings! The manager that wear the wave caps on his head is beyond rude! On today I went to KFC and requested wings, once again no wings! I asked for the manager five times and my husband asked as well Jeremiah ignored us! We had to get another young lady to get the manager! Godfrey informed us of a wing shortage! I live 3 minutes from this location, yet I drive 15 to 20 minutes to the KFC on Pines and Palm Avenue! That KFC's clean, food's always hot and fresh and most importantly they have wings! So, they must not have the same wing shortage!!! I would love to speak with a manager or someone from this company!
Very rude employees. Lacking employee management.
Atmosphere: 1
Food: 1
Service: 1
This KFC is the worst I've ever been to. It makes absolutely no sense if they offer original wings as a meal why they're never available to be purchased! Today at 5:00 pm I attempted to oder four wings. I was told they only had three and would not allow me to purchase them. This franchise is sooo poorly run! How do you see you're running low and not replenish? That's 5 hours before closing time! Today was one of many days where I've encountered this type of poor customer service. They should close their doors permanently.