McDonald's
12480 Pines Blvd, Pembroke Pines
(954) 436-2342
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Some of the breakfast sandwiches were dry and the rest had extra crispy bread......
Food: 1
Service: 3
Employees are rude very unprofessional. Management is real bad. Had a mobile order. Went through the drive-through to pick up and took about almost 30 minutes
Atmosphere: 1
Food: 1
Service: 1
They gave me potatoes without salt, the nuggets without the sauce I asked for and not even the straw for the drink.
I should read the comments before stopping here. It was the worst McD location ever, The Restaurant was dirty, I ordered through the app and they took more than 25 min to give me the order, after the fries were raw and had no salt, and then the order was incomplete.
Atmosphere: 1
Food: 1
Service: 1
Really rude manager. The rest of the staff is decent. Their nuggets are the best, always perfect.
Atmosphere: 1
Food: 5
Service: 1
Person taking orders at drive thru starts the conversation in Spanish. When I answered in English with pardon me. She responded in English. Spoken so poorly I could barely understand. I ordered 2 egg McMuffin and large hot latte.I rec'd 1 egg McMuffin meal with hash browns. Got charged for 2 egg McMuffins. Neither employee belongs serving customers. Both were rude & unfriendly. Cashier just handed me the bag without even looking at me. I won't be back to this location. McDonald's at Taft St & hiatus has far better service.
10x Cleaner than your average McDonalds. The bathroom smells of cleaning products. The staff is professional and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddles
Great customer service
Atmosphere: 5
Food: 5
Service: 5
The lady that works on NYE tonight, is just amazing. She has a great service mind, polite and more friendly than some other people working in big restaurants I’ve experienced here. She’s working very hard too from what I see. She runs to do curbside delivery’s, serves food to dine-in customers, taking orders as well as preparing them. Thank you for working tonight and being very service oriented. 😊
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
After an extraordinarily long wait behind several other irate customers, I witnessed an employee of this McDonalds THROW A BAG OF FOOD at an elderly customer, who then subsequently called the police to report the assault. The employee was out of control and had already made several mistakes (such as giving my eat-in order in a bag to another customer who left, forcing me to ask again where my order was).
Atmosphere: 1
Service: 1
Restaurantji Recommends
This McDonald’s should honestly be shut down no workers are ever in front they walk passed you look you dead in your eye and do nothing there is always something missing or the food is cold when I do DoorDash or when I’m personally buying they take my money and never give me the order they say “call our support line” even when I have my receipt and my order number this location is not it they fail in every factor.
Last week, I placed an order through the app. When I went into the store to eat, they were cleaning the floor with what appeared to be bleach, and I couldn’t breathe. I told both the staff and management—speaking in English and Spanish—that they should at least open the doors for ventilation, but no one seemed to care about my discomfort and just ignored me. In the end, I had to leave and eat in my car.
Atmosphere: 1
Food: 1
Service: 1
No self-serve soda, they took the fun cozy out of this location. A cold environment, no smiles. (;_;)/~~~
Atmosphere: 1
Food: 2
Service: 3
Very slow personal
Atmosphere: 1
Food: 4
Service: 1
This McDonald's does not care what you order. They will simply give you anything they feel like giving you at the time. It keeps happening.
Atmosphere: 1
Food: 1
Service: 1
Loading...