I was with my grandkids and they are shy and the young lady who waited on us made them feel comfortable and she was easy to talk to and they got comfortable with her and she let them place their order. Excellent employee.
Atmosphere: 5
Food: 5
Service: 5
Yvette Diaz
I ordered a quick meal. It was delicious and not preicey. Restaurant was clean and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Breadsticks
Angela Plata
They gave me the wrong order and had to drive all the way back. When my husband got there, the lady at the checkout did not even acknowledge me. I asked her to please check for me to make sure it was right this time. I had my hands busy with bags and she didn't even speak or acknowledge what I said the entire time. She just put it on my hands and walked away while I tried to juggle everything. Some of my things fell, she didn't even assist. It was another client standing in line who came to help. Very rude.
Atmosphere: 3
Food: 5
Service: 1
Caroline Raymond-Harris
Owner not to friendly
Atmosphere: 3
Service: 5
Juan carlos Vargas
Very bad service in the Hiatus store, Pembroke Pines.
Atmosphere: 1
Food: 4
Service: 1
S W
Pizza Hut doesn’t care about customer service, I had to review. Order online on Pizza Hut website. Waiting on my order see it should have arrived at 8:21pm at 9:03pm I am still trying to figure out what is going on, the drive contacted me to say he confirmed the order is ready by mistake. Okay no problem, couple minutes later he messaged pizza is burnt, they’re making a new one, I can cancel for a new dasher to pickup the order. First of all I ordered from Pizza Hut not door dash or dasher. It’s the store’s responsibility to contact me. Also when you order directly from Pizza Hut it’s not straightforward to cancel. As I write this review I have been on hold for 21 minutes waiting for someone at Pizza Hut to answer the call. Anyways many more pizza places to order from. In these times I will give my money to companies how care about customer service. Oh by the way this is not the first time and not the second time.
The store never answered my call, pizza showed up at 9:18pm I ordered it from 7:52pm Pizza is cold when we received our order not sure what was burnt. It’s not cooked properly and which they had answered the phone so I could cancel. Mistakes happen but it’s how you fix the problem!
Atmosphere: 2
Food: 2
Service: 1
Anselme Adventures
Very rude. I ordered a chicken sausage pizza with pesto sauce. They put pepperoni all over it with no pesto then wanted to give me a head ache about the pesto saying he can't give it to me in it's not on the order, and it was didn't both to look at the recipe. Like why act like you care and don't bother to confirm with the recipe.. Worse Pizza Hut experience so far. His face was very angry and I was spoken to in a nasty nasty way. The one who worked night shift on 05/29/25 sucks
Atmosphere: 1
Food: 1
Service: 1
Scarlet Nicks
Don't like how much breading they put on the wings.
Atmosphere: 4
Food: 4
Service: 4
Anja Frings Uribarri
Despite their busy schedule, the willingness to serve and concern of the entire team was evident. Thank you very much for your work and excellent service! Great job, manager Alvaro.
Food is decent, employees are slow and they just aren’t any good. Waited 40 minutes for 1 pizza and no one was there.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Boneless Wings
Lucas Zeballos
Very Rude Customer Service. I called over 3 times and they would constantly cancel my calls over and over. I then went to visit the place asking for the manager and was completely ignored then given a terrible response. The workers there refused to give me the manager or even listen to what I had to say and said things like "You must be having a bad day" Yeah no wonder cause i'm trying to order a pizza and all you do is cancel my calls everytime i'm trying to place a order not only that but I knew for sure it was on purpose when they said they would put me on another "line". I never had an issue with this place until now.
Atmosphere: 4
Food: 5
Service: 2
Julyjjac Aldana
Very delicious pizza. But its current staff very. Racist and discriminatory. Check carefully the type of personnel you hire for your franchise.
Food: 4
Service: 1
Rhea Davis
The employees at this pizza hut as rude and disrespectful starting with a "manager"named Alvaro. He never gives eye contact and his answers are a grunt not words. The only full sentence is "may I help you?" . I called to place an order and whom ever answer the phone said 'you want to place an order?, what do you want? It's $6.90 and hang up the phone. Their pizza is not the best so at least they should have customer service. Last time I am purchasing from them. Rather drive 20 min out of my way to another pizza hut.
Atmosphere: 2
Food: 2
Service: 1
Christa Bennett
**Pizza Hut Delivery Review: Not Up to Par**
I recently ordered from Pizza Hut, and it was a letdown. The pizza arrived barely warm. There was hardly any sauce, making each bite dry and unappetizing. Overall, it just didn’t hit the spot like I hoped. On a positive note, the boneless wings were great, which was a small consolation. This experience has me reconsidering future orders.
I was with my grandkids and they are shy and the young lady who waited on us made them feel comfortable and she was easy to talk to and they got comfortable with her and she let them place their order. Excellent employee.
Atmosphere: 5
Food: 5
Service: 5
I ordered a quick meal. It was delicious and not preicey. Restaurant was clean and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Breadsticks
They gave me the wrong order and had to drive all the way back. When my husband got there, the lady at the checkout did not even acknowledge me. I asked her to please check for me to make sure it was right this time. I had my hands busy with bags and she didn't even speak or acknowledge what I said the entire time. She just put it on my hands and walked away while I tried to juggle everything. Some of my things fell, she didn't even assist. It was another client standing in line who came to help. Very rude.
Atmosphere: 3
Food: 5
Service: 1
Owner not to friendly
Atmosphere: 3
Service: 5
Very bad service in the Hiatus store, Pembroke Pines.
Atmosphere: 1
Food: 4
Service: 1
Pizza Hut doesn’t care about customer service, I had to review. Order online on Pizza Hut website. Waiting on my order see it should have arrived at 8:21pm at 9:03pm I am still trying to figure out what is going on, the drive contacted me to say he confirmed the order is ready by mistake. Okay no problem, couple minutes later he messaged pizza is burnt, they’re making a new one, I can cancel for a new dasher to pickup the order. First of all I ordered from Pizza Hut not door dash or dasher. It’s the store’s responsibility to contact me. Also when you order directly from Pizza Hut it’s not straightforward to cancel. As I write this review I have been on hold for 21 minutes waiting for someone at Pizza Hut to answer the call. Anyways many more pizza places to order from. In these times I will give my money to companies how care about customer service. Oh by the way this is not the first time and not the second time.
The store never answered my call, pizza showed up at 9:18pm I ordered it from 7:52pm
Pizza is cold when we received our order not sure what was burnt. It’s not cooked properly and which they had answered the phone so I could cancel. Mistakes happen but it’s how you fix the problem!
Atmosphere: 2
Food: 2
Service: 1
Very rude. I ordered a chicken sausage pizza with pesto sauce. They put pepperoni all over it with no pesto then wanted to give me a head ache about the pesto saying he can't give it to me in it's not on the order, and it was didn't both to look at the recipe. Like why act like you care and don't bother to confirm with the recipe.. Worse Pizza Hut experience so far. His face was very angry and I was spoken to in a nasty nasty way. The one who worked night shift on 05/29/25 sucks
Atmosphere: 1
Food: 1
Service: 1
Don't like how much breading they put on the wings.
Atmosphere: 4
Food: 4
Service: 4
Despite their busy schedule, the willingness to serve and concern of the entire team was evident. Thank you very much for your work and excellent service! Great job, manager Alvaro.
Atmosphere: 5
Food: 5
Service: 5
What can I say it's a neighborhood Pizza Hut?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza
Restaurantji Recommends
Food is decent, employees are slow and they just aren’t any good. Waited 40 minutes for 1 pizza and no one was there.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Boneless Wings
Very Rude Customer Service. I called over 3 times and they would constantly cancel my calls over and over. I then went to visit the place asking for the manager and was completely ignored then given a terrible response. The workers there refused to give me the manager or even listen to what I had to say and said things like "You must be having a bad day" Yeah no wonder cause i'm trying to order a pizza and all you do is cancel my calls everytime i'm trying to place a order not only that but I knew for sure it was on purpose when they said they would put me on another "line". I never had an issue with this place until now.
Atmosphere: 4
Food: 5
Service: 2
Very delicious pizza. But its current staff very. Racist and discriminatory. Check carefully the type of personnel you hire for your franchise.
Food: 4
Service: 1
The employees at this pizza hut as rude and disrespectful starting with a "manager"named Alvaro. He never gives eye contact and his answers are a grunt not words. The only full sentence is "may I help you?" . I called to place an order and whom ever answer the phone said 'you want to place an order?, what do you want? It's $6.90 and hang up the phone. Their pizza is not the best so at least they should have customer service. Last time I am purchasing from them. Rather drive 20 min out of my way to another pizza hut.
Atmosphere: 2
Food: 2
Service: 1
**Pizza Hut Delivery Review: Not Up to Par**
I recently ordered from Pizza Hut, and it was a letdown. The pizza arrived barely warm. There was hardly any sauce, making each bite dry and unappetizing. Overall, it just didn’t hit the spot like I hoped. On a positive note, the boneless wings were great, which was a small consolation. This experience has me reconsidering future orders.
Recommended dishes: Breaded Boneless Wings
Loading...