Pizza Hut
1641 N Hiatus Rd, Pembroke Pines
(954) 435-4400
Recent Reviews
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What can I say it's a neighborhood Pizza Hut?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza
Food is decent, employees are slow and they just aren’t any good. Waited 40 minutes for 1 pizza and no one was there.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Boneless Wings
Very Rude Customer Service. I called over 3 times and they would constantly cancel my calls over and over. I then went to visit the place asking for the manager and was completely ignored then given a terrible response. The workers there refused to give me the manager or even listen to what I had to say and said things like "You must be having a bad day" Yeah no wonder cause i'm trying to order a pizza and all you do is cancel my calls everytime i'm trying to place a order not only that but I knew for sure it was on purpose when they said they would put me on another "line". I never had an issue with this place until now.
Atmosphere: 4
Food: 5
Service: 2
Very delicious pizza. But its current staff very. Racist and discriminatory. Check carefully the type of personnel you hire for your franchise.
Food: 4
Service: 1
The employees at this pizza hut as rude and disrespectful starting with a "manager"named Alvaro. He never gives eye contact and his answers are a grunt not words. The only full sentence is "may I help you?" . I called to place an order and whom ever answer the phone said 'you want to place an order?, what do you want? It's $6.90 and hang up the phone. Their pizza is not the best so at least they should have customer service. Last time I am purchasing from them. Rather drive 20 min out of my way to another pizza hut.
Atmosphere: 2
Food: 2
Service: 1
**Pizza Hut Delivery Review: Not Up to Par**
I recently ordered from Pizza Hut, and it was a letdown. The pizza arrived barely warm. There was hardly any sauce, making each bite dry and unappetizing. Overall, it just didn’t hit the spot like I hoped. On a positive note, the boneless wings were great, which was a small consolation. This experience has me reconsidering future orders.
Recommended dishes: Breaded Boneless Wings
Ordered for delivery. Paid online 2 hours later no pizza and absolutely no help from the store. Their response was far less than impressive as they responded…and I quote, Oh well… is there anything else I can help you with.”
Never again will I use this store.
Atmosphere: 1
Food: 1
Service: 1
I've been waiting for a delivery for 1 hour and 30 minutes. Nobody answers the phone.
Atmosphere: 1
Food: 1
Service: 1
Always go for the original pan crust. Thank me later ?
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible… lady at the from took my order with an attitude…. Charged me 26$ for a 19$ pizza (I checked online price).Working with her headphones on while phone rang 20times and no answer…. First and definitely LAST TIME I’ll be buying here. A waste of $$$ ! Thank you Pizza Hut. ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've never seen a franchise ran worse. I was transferred to a call center after being on hold for 30 minutes. The store was supposed to be open since 10am (the exact time I called). There is no management, they literally are outsourcing calls to a call center. It's truly deplorable. You cant get anyone on the
Atmosphere: 1
Food: 1
Service: 1
I was happy with the overall experience of the three different pizzas that I have ordered perfectly cooked and on time also the employee Ryan was very nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Backyard BBQ Chicken Pizza
This place is a toss up. I went on a Wednesday (Jan 24th around 9pm) and the pizza I got was good and what I'd normally expect from Pizza Hut, but when I went back on a Tuesday (Feb 6th around 1-2pm) the crust tasted almost inedibly stale. I even had to throw away some of the breadsticks because they were they were as hard as cinderblocks. I don't think I can recommend this place but if you go anyway, make sure to take a bite out of your pizza before you leave in case you need to send it back.
Atmosphere: 3
Food: 2
Service: 3
On December 26 during the night, the manager was extremely rude, used a racist language against me and not polite, even to other clients that I was able to observe. This is my 3rd time going through this situation with this person at this location and I feel disrespected. Especially since all I do is pick up the order, I should not be having this type of disrespect.
Atmosphere: 1
Food: 1
Service: 1
They came to our car and delivered on time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Oven-Baked Cheesy Alfredo Pasta, Cheese Pizza
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