Pollo Tropical

CLOSED
$ •

About Pollo Tropical

Pollo Tropical, a popular restaurant in Miami, is known for its excellent customer service and commitment to cleanliness. The managers, Soila, Esther, and India, go above and beyond to ensure customer satisfaction, promptly attending to orders and addressing any questions or concerns. The restaurant's atmosphere is described as quiet and comfortable, with a focus on sanitization practices, such as managers using hand sanitizer and washing their hands. Customers appreciate the wide range of vegetarian and vegan options available. Recent reviews praise the restaurant's fast service, delicious food, and the availability of desired sauces, indicating a positive change in management and overall experience. Pollo Tropical emerges as a reliable and customer-friendly dining destination in the area.