Red Lobster
296 North University Drive PENBROKE COMMONS, Pembroke Pines
(954) 432-8500
Recent Reviews
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Lani was extra sweet. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Alejandra P. was our waitress she was knowledgeable and attentive A + for her. My only setback is it's time to upgrade the booths and more attention to dusting the air vents
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood-Stuffed Mushrooms, Cheddar Bay Biscuits, Salmón Lobster Tail and Garlic Shrimp Scampi
We had a great afternoon experience at red lobster. We had Tony as our server and she was great. She tended to our every needs and kept the hot biscuits coming. The food was fresh. The service was excellent and if we ever come back, it will be just to see Tony’s face again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Lovers Dream
I do not recall this young ladies name but she’s in Pembroke Pines location, she look like Arianna Grande. When I tell you BEST customer service EVER . Overall excellent oh we had a lobster dip that was amazing
Atmosphere: 5
Food: 5
Service: 5
I went there last night and the service was wonderful. Toni was such a great server and a delight to have. She made sure everything was correct and very helpful. She definitely deserves a raise will come back again!
Atmosphere: 5
Food: 3
Service: 5
My server was toni and she was amazing.. i think you guys should give her a raise… its great look for the company
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Lovers Dream
My server was great! Very friendly and helpful….big up
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lobster Lovers Dream
My experience was excellent! My server Zoe is beautiful and very pleasant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Bay Biscuits
Thank you Carlos for the amazing service..Great manager! Talitha the waitress was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Cheddar Bay Biscuits, Fried Shrimp
The food was really excellent! Carlos, the manager was extremely professional and demonstrated outstanding interpersonal skills with all guest. Our waitress Talitha was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First I'm here felt very comfortable over a roomy the music is just perfect where you can have a conversation the food was delicious the waitress we had was incredible
Vegetarian options: Yes
Dietary restrictions: Yes
Parking: Good
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Bay Biscuits, Fried Shrimp, Lobster Lovers Dream
Shaid A was great last night. Our food came out fast. We didn't wait long and Shaid was very attentive to our needs. Two thumbs up! 👍👍
Atmosphere: 5
Food: 5
Service: 5
I want to say Lisa is the managers name, she was amazing! Let me come and place an order right before closing and was soo sweet ! They had my food out quick too! 10/10 will be back the customer service here is outstanding and the place was nice and clean !
Atmosphere: 5
Food: 5
Service: 5
Shaid was a great server
Poor customer service. Ordered online a pick 4 shrimp and only received 3. Called the restaurant and they wanted to give me a free shrimp on next order or come back to pick up. I simply asked for refund of $5 and was told it had to go through "an approval" process and would take 7-10 business days. This is why Red lobster is in jeopardy of closing. Seems like they were forcing me to come back. I won't be back AND I will share this location's lack of customer service with anyone who will listen. Also missing from the order was extra sauce and cutlery. The bottom of my receipt was covered in oil, so I was unable to scan QR code...
Food: 4
Service: 1
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