The Cheesecake Factory

14559 SW 5th St Suite 4060, Pembroke Pines
(954) 438-7311

Recent Reviews

Aida Ruiz de Castilla

As always delicious!!

Atmosphere: 5

Food: 5

Service: 5

h p

I went to this restaurant with the mindset that the cheesecake factory is always great. Unfortunately, this time it wasn't.We ordered an apatizer that took longer than expected to come out,the ahi tuna was brown. (Not cooked brown, more like left out brown) very disappointing. My entrée was a salad, but it was soggy and didn't feel like their normal fresh crispy quality. The savings grace of the meal was the bread, and the rest of the family's food came out ok.

Atmosphere: 4

Food: 2

Service: 3

Nancy Flores Estevez

Careful attention. The presentation and flavor of the food is excellent. The happy, welcoming atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Frank Gaviria

I’ve just left the place, very disappointed. After waiting for almost 40 minutes it turns out the hostess didn’t even put me in the waiting list. Which I should’ve realized as there were three hostess there and only one was paying attention to work, the other two were just flirting with a guy of the staff. Manager seems to just let pass that behavior… once again, very very disappointed with the service.

Service: 1

Sharlene Mejias

I’ve attempted to sit down for lunch here twice and every time I have an issue . The very first time I came here , I waited over an hour to sit- I finally let the host know I have type 1 diabetes and blood sugar was dropping . I continued to wait and wait until ultimately had to walk down the street and eat somewhere else . This afternoon I called ahead of time and asked if we could have lunch with our dog while sitting outside . I was placed on hold to speak to a host - 10 minutes . When Meghan finally got on the line , she advised that they can NOT take my name down over the phone, even though I was in the car on the way there . I said fine . When I arrived and walked inside I was immediately denied service because my dog is not a service dog . I asked them why they didn’t tell me when I called in HALF AN HOUR AGO? next time we will eat at Aventura cheesecake - where we have no issues with sitting outdoors with a well behaved dog . Needless to say I won’t ever attempt to sit here for lunch again . Lack of communication between their team .

Service: 1

Sophia S

My coach recommends them for my cheats. I'm in contest prep. 4 weeks in a row the food was cold!!! 1st week I picked up. I noticed it but said ok they were just busy. 3 weeks in a row I did delivery. Freezing cold. And it's not the distance or the dasher. If the restaurant is busy stop taking online orders!!!

Atmosphere: 5

Food: 5

Service: 1

PS Navarro

Love cheesecakes brunch selection. Great choice after church with the family

Atmosphere: 5

Food: 5

Service: 5

delmis hernandez

Excellent ?

Atmosphere: 5

Food: 5

Service: 5

Aver Aver

My experience at Cheesecake Factory was decent overall. While the food was good, it didn't quite reach the level of greatness I was hoping for, I asked for well done and I got bloody meat... The service was okay, but nothing exceptional, the waiter offered sending it back but IDK about you but I don't ever send food back... - no other option was offered like a complementary "nothing"... I suppose it's not the waiter's fault so I understand... it got the job done, but didn't leave a positive or any lasting impression. Similarly, the atmosphere was typical and nothing particularly remarkable. The place is usually a reliable choice with a decent meal, but don't expect anything extraordinary in terms of food, service, or ambiance.

Atmosphere: 3

Food: 4

Service: 4

Vanessa

The chefs here are excellent !! Always love my food!

Food: 5

Kathy Norton-DeSouza

Thank you so much Cheesecake Factory for helping to make my Mom’s birthday so special. Of aaaaaall the restaurants in south Fl, when I asked her where she wanted to go for her birthday, she chose her favorite. I can’t say enough about Church and our waitress, Jennifer. I have never been to a restaurant (including high end) and have had such a genuine experience. Church is a complete gem and an asset to Cheesecake. A true gentleman. Thank you. Jennifer couldn’t possibly have more good vibes and genuinely good energy! Thank you both SO much! FYI…. The crab cakes were to die for!!

Atmosphere: 5

Food: 5

Service: 5

Johnny Toomer

Service was

Atmosphere: 5

Food: 5

Service: 5

Laurence

My burger was cooked just the way I liked it…but Cheesecake Factory will always be loud and our waiter was friendly but very busy.

Atmosphere: 3

Food: 5

Service: 3

Yossi Kamar

Nice atmosphere and good food.Vegetarian options: Nice salad

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Avocado

Jeff Miller

My family was greeted and promptly seated by a friendly hostess. It was after this that things went poorly. Our waitress could not be bothered she was unattentive had to be asked for refills could not clean of table and was all around terrible. This is highly unusual for the cheesecake factory. Very

Atmosphere: 4

Food: 4

Service: 1

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