Tropical Smoothie Cafe

16024 Pines Blvd #103, Pembroke Pines
(954) 237-8947

Recent Reviews

DemSteve

Amazing customer service, also I basically I had to wait no time at all for my order. It came fast and it was very goodParking: There's always parking close to the cafe

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Club

Brianna Gittens

I've gone multiple times and everytime, they are rude, dont great you, have you waiting for 5 or 10 mins and even if you go and make it known that your waiting they just act like they didn't see you and continue with talking, it's honestly annoying and not worth coming for even though the smoothies are good, talk amongst yourselves if you want but atleast take care of customers as you do so

Atmosphere: 1

Food: 4

Service: 1

BullyLove

Dissatisfied on their delivery process. If the food ( kitchen station ) is done at a different time than the smoothie (drink station) . No one confirmed the entire order is complete. It’s put on a shelf . Lack of communication by both parties. Of course I was missing the smoothie in my delivery. Disappointed

Abe Moe

Messed up order 3 different times, did not receive my sauces that I paid extra for as well, will not order from this location

Atmosphere: 1

Food: 1

Service: 1

Belmarie Ponciano

The employees consistently look like they're having a mild existenal crisis on the job

piero moran

Ordered online for the 1st time, word of advice, wear hair nets, had to remove the longest hair out of my mouth after taking a bite off my cali breakfast flatbread, food is good but not in the mood for hair on the side

Michael Manning

Walk into this restaurant and the manager always knows my name the team is awesome and the food and drinks are always

Atmosphere: 5

Food: 5

Service: 5

Pines TSC

smoothies are delicious and fast service

A A L

The staff was too overwhelmed with the volume of people that came in. One gentleman walking around with an AirPod in his ear and speaking on the phone. The young lady in the front was doing her best to keep up but was essentially working alone. The floor was full of trash. Order took way too long to be completed.

Josie G.

Stopped into this location pretty late and it was super busy. Even so, the staff was attentive and answered my questions. I've been to other locations and have had many of their smoothies so I wasn't sure what to get this time, and the gentleman working told me he'd make me a custom smoothie that was absolutely delicious! Very helpful staff. Extremely pleased with my visit.

Don G

Came here at 9:20 when they close at 10:00pm… no complaints, pesto chicken sandwich was on point… the detox island green smoothie is also decent… 5 stars for being open til 10pm and having healthy low cal options at this time. Thanks!

Lya Rodas

The smoothies are delicious, but the customer service is just terrible. Especially from the young lady who is cashiering and making smoothies, she is super rude, never has a good attitude or makes eye contact with customers and for this i give only 1 star. I believe you should look into searching for new personnel in order to provide a better costumer service experience.

Giovanni Jurado

Came here at 9:20 when they close at 10:00pm… no complaints, pesto chicken sandwich was on point… the detox island green smoothie is also decent… 5 stars for being open til 10pm and having healthy low cal options at this time. Thanks!

Bianca C.

Where should I begin.. I came in to a super empty store. This is not my first time in this establishment, so I'm not a new customer.. my second time coming to this establishment I was helped by the manager.. I didn't realize they added sugar in their smoothies, so I asked her if the smoothies were made with sugar, she looked annoyed and answered "yea".. so i asked please no sugar for mine.. she was so upset that I requested no sugar and started throwing things, she threw the blender in the sink and was super annoyed that I asked for no sugar.. mind you, the store is empty... so I asked her if she was the manager and she said yes she was..I find it extremely disturbing that someone with that much anger works in an establishment preparing food for people or even has interactions with people.. as a result of this rude behavior, I will be contacting the corporate office, because if she's done this to me, I'm pretty sure she has done this to others, which is really unfortunate. Perhaps management needs to take a better look at those they hire as managers. First impressions are so important.. unfortunately, this "manager" does not set a good example for the rest of her employees and should not work in such establishments.Parking is an issue since there are soMany businesses in the plaza. The weekends maybe different.

Maria jose Lanzas

Really bad customer service, the staff apparently dont know how to make smoothie, I asked for a peanut butter cup and I got water with peanut butter, don’t recommend this place at all

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