Wendy's
17331 Pines Blvd, Pembroke Pines
(954) 704-7933
Recent Reviews
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I don’t usually write reviews, but Angelo at this Wendy’s deserves one. This man works like he’s on a mission from the fast-food gods. My order came out lightning fast, everything was perfect, and he somehow managed to be friendly, calm, and efficient all at the same time.
Honestly, Angelo isn’t just a good employee — he’s the backbone of that entire Wendy’s. The place runs smoother when he’s there. If Wendy’s had an MVP award, Angelo would win it every single year.
Give this man a raise immediately. Legend.
Atmosphere: 5
Food: 5
Service: 5
Every time they forget something and act like it’s your fault and talk garbage when you come back to get what they forgot to put in the bag
And now they want 50 cent a sauce no thanks you can keep your sauce and won’t ever see me again also there burgers are half the size they use to be
Atmosphere: 1
Food: 1
Service: 1
Great place! The employees were super helpful, excellent customer service! Thank you
Atmosphere: 5
Food: 5
Service: 5
Good food and fresh the customer service
Atmosphere: 5
Food: 5
Service: 5
The food as always is okay. I don’t know if it depends on the location but this specific location doesn’t cut the bacon for baconator fries. They usually make you wait in the drive through a bit before taking your order. It’s happened about 4 times where they make us wait about 3 minutes before continuing with us,usually with no one ahead of us.
Atmosphere: 3
Food: 4
Service: 4
Earlier in the day I accidentally left my credit card at the restaurant. Upon realizing this mistake I immediately went to Wendy's to ask if it was at their drive through. I asked for the manager and the employee pointed to her and she looked at me for a brief moment as I tried to explain the situation. She turned her back on me and started cooking fries instead. I asked for another manager but a different employee came to my aid instead. I asked if there was another manager available because the current one was ignoring me. She pointed to the same woman, who looked at me again, continued to ignore my presence and cook food. At this time, the second employee went to the driver through area, found the card and verified it was mine with my driver's license. THE MANAGER IGNORED ME THE ENTIRE TIME with complete disregard! Unprofessional behavior and honestly disrespectful. I'm going to encourage my family to no longer patronize this location. They won't care but this review will be seen anyway. Terrible managerial character was displayed.
Atmosphere: 2
Food: 4
Service: 1
Super friendly in Drive Thru.
Atmosphere: 5
Food: 5
Service: 5
The food was great the chicken was very hot, crispy hot fries, I had a double burger it was good but It was a little cold other than that it was great
Atmosphere: 5
Food: 5
Service: 5
I was impressed with the AI menu board that takes your order however, I was charged twice. I gave my debit card to the cashier and I have 2 different transactions on that day that have already stopped pending WTH
Atmosphere: 1
Food: 3
Service: 1
Sold out half the menu. Had to go to another location
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Damn it's the end of an era! A bunch of other local Wendy's have closed with service down the drain. This particular location does great. That was until I asked for a sauce at the window and the lady berated me as if her paychecks pay for the sauce! LOL really lady? I understand it maybe corporate policy for 1 sauce per nugget order but learn some customer service. All your worried about is surviving in your job another day. There won't be one when we stop coming to purchase cause of your silly tone.
Atmosphere: 3
Food: 5
Service: 2
I do not understand how people still eat here , bad overall experience is expensive you can get much more better food someplace else at less price , but the sad part is that manager and employee don’t care , it is a what it is type of service .
Atmosphere: 1
Food: 1
Service: 1
A.I. is the worst idea for a drive through!
They tolerated me screwing with the AI server at 12:00 in the morning.
10/10 would come again. (To actually order food that time instead of lemonade.)
Atmosphere: 5
Food: 5
Service: 5
The new AI ordering system is pretty amazing at this location. The food was actually subpar and add a late night order, they were missing some items and we had to come around on the drive-through.
Atmosphere: 2
Food: 2
Service: 5
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