Baskin Robbins in Pensacola

“We went through the drive thru and I tried to order the oreo coffee flavor that was seasonal and I didn’t know it. Anyways I tried to order this and the girl at the drive thru says they don’t have it so i asked if all the flavors are on the menu what they have and she responded with “idk what’s on the menu out there.” I just feel this is not good customer service and it felt i was an annoyance to her. Definitely some room to grow. Other wise the ice cream was delicious.“

“Had a late night ice cream craving so decided to swing by this Baskin Robbins around 9pm. Had a great selection still for as late as it was and the guy behind the counter was super friendly and made good conversation while still giving fast service when we decided what we wanted. Left happy!“

“I would give more stars if they were available. My husband and I very seldom go out due to todays society but I’m glad we did tonight because this was the best service from anywhere in a long time! Oscar is top on customer service made it difficult to select he was very personable offered sample flavors if we wanted to taste before ordering and wasn’t rushing us at all. Husband got a banana split and I got the best waffle bowl ever but didn’t take pictures because I dug in as soon as he handed it to me since I never had a fresh waffle bowl before. Everything hit the spot and the customer service and conversation was a pleasant end to our night. Thank you Oscar for nailing it tonight, you were awesome!!!!!!!!!!“