We went here yesterday afternoon, The lady who served us was very nice. She was by herself and was taking care of drive thru customer and in-store customer. This store is combination of dunkin donuts and baskin robbins so you can also try some dunkin donuts menus as well. The store was clean and bathroom was clean also. Thank you for the good experience
Joshua Tyrone
Awful experience, absolutely no customer service whatsoever. Multicolor(red and black) haired woman never helped us at the counter and didn’t even acknowledge us after waiting for 15 minutes for ice cream. Our whole family left and we will never be back. They didn’t even have 31 flavors only a mere 24. Maybe that big girl at the counter ate the other 7 flavors idk
J Costa
Very nice place and the ice-cream was great. The manager was so sweet. Thank you for your services crew!! Thank 😊
Amanda Stallins
The customer service I experienced here was exceptional!
Kyleigh McCluskey
Ordered a custom ice cream cake it was delicious it looked a little different than the picture but it was still so cute and tasted amazing!
Michael
Said they are out of ice cream 40 minutes before closing. First time I head an ice cream place run out of ice cream. Ok
Jada Cameron
Don’t order through a delivery app. You won’t get your correct order. I got two layered sundaes and it was just ice cream in a cup for 7 dollars.
Matthew O
Used mobile app to order several items, ended up adding a shake to the second order. Got to the restaraunt 20 minutes later and they told me they didn't have 90% of the order (i think they had around 1 or 2 of the 10 different flavors on the order) When I asked for a refund, I was told to contact their support team, and it would be 3-5 days. I've received one response in 2 weeks. Pay for something Dont get it Dont get your money back. = Dont get your customer back Orders 3021990 , 3021982
Melody Baker
I stopped in last week to get a chocolate milkshake. I was told they were out of chocolate. So I asked for another flavor. The young lady added a scoop of ice cream, some milk and filled it up with ice. It was the most disgusting milkshake ever! Watered down milk is what it tasted like.
Atmosphere: 1
Food: 1
Service: 1
Joshua H
No vanilla or chocolate ice cream can you even be an ice cream place?
Wanted a banana split. On the menu board for almost $9. Across the street from a Walmart but had no bananas. Said they NEVER have bananas. Ended up over $4 for one very tiny scoop of ice cream.
Atmosphere: 1
Food: 1
Service: 1
taylor burnett
Super handsome man took our order tonight. Super kind and respectful, will be back !
Sandy Nightmare
I would give more stars if they were available. My husband and I very seldom go out due to todays society but I’m glad we did tonight because this was the best service from anywhere in a long time! Oscar is top on customer service made it difficult to select he was very personable offered sample flavors if we wanted to taste before ordering and wasn’t rushing us at all. Husband got a banana split and I got the best waffle bowl ever but didn’t take pictures because I dug in as soon as he handed it to me since I never had a fresh waffle bowl before. Everything hit the spot and the customer service and conversation was a pleasant end to our night. Thank you Oscar for nailing it tonight, you were awesome!!!!!!!!!!
Rob Rossi
The donuts were stale.The ice cream was fine.Deion was very rude and unprofessional.
We went here yesterday afternoon, The lady who served us was very nice. She was by herself and was taking care of drive thru customer and in-store customer. This store is combination of dunkin donuts and baskin robbins so you can also try some dunkin donuts menus as well. The store was clean and bathroom was clean also. Thank you for the good experience
Awful experience, absolutely no customer service whatsoever. Multicolor(red and black) haired woman never helped us at the counter and didn’t even acknowledge us after waiting for 15 minutes for ice cream. Our whole family left and we will never be back. They didn’t even have 31 flavors only a mere 24. Maybe that big girl at the counter ate the other 7 flavors idk
Very nice place and the ice-cream was great. The manager was so sweet. Thank you for your services crew!! Thank 😊
The customer service I experienced here was exceptional!
Ordered a custom ice cream cake it was delicious it looked a little different than the picture but it was still so cute and tasted amazing!
Said they are out of ice cream 40 minutes before closing. First time I head an ice cream place run out of ice cream. Ok
Don’t order through a delivery app. You won’t get your correct order. I got two layered sundaes and it was just ice cream in a cup for 7 dollars.
Used mobile app to order several items, ended up adding a shake to the second order.
Got to the restaraunt 20 minutes later and they told me they didn't have 90% of the order (i think they had around 1 or 2 of the 10 different flavors on the order)
When I asked for a refund, I was told to contact their support team, and it would be 3-5 days.
I've received one response in 2 weeks.
Pay for something
Dont get it
Dont get your money back.
= Dont get your customer back
Orders 3021990 , 3021982
I stopped in last week to get a chocolate milkshake. I was told they were out of chocolate. So I asked for another flavor. The young lady added a scoop of ice cream, some milk and filled it up with ice. It was the most disgusting milkshake ever! Watered down milk is what it tasted like.
Atmosphere: 1
Food: 1
Service: 1
No vanilla or chocolate ice cream can you even be an ice cream place?
Restaurantji Recommends
Very unprofessional
Service: 1
Wanted a banana split. On the menu board for almost $9. Across the street from a Walmart but had no bananas. Said they NEVER have bananas. Ended up over $4 for one very tiny scoop of ice cream.
Atmosphere: 1
Food: 1
Service: 1
Super handsome man took our order tonight. Super kind and respectful, will be back !
I would give more stars if they were available. My husband and I very seldom go out due to todays society but I’m glad we did tonight because this was the best service from anywhere in a long time! Oscar is top on customer service made it difficult to select he was very personable offered sample flavors if we wanted to taste before ordering and wasn’t rushing us at all. Husband got a banana split and I got the best waffle bowl ever but didn’t take pictures because I dug in as soon as he handed it to me since I never had a fresh waffle bowl before. Everything hit the spot and the customer service and conversation was a pleasant end to our night. Thank you Oscar for nailing it tonight, you were awesome!!!!!!!!!!
The donuts were stale.The ice cream was fine.Deion was very rude and unprofessional.
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