I was harassed because I had a service dog. See photo for details if your diabetic and have a medical alert dog and the manager says he is going to call police due to you waiting quietly for food to arrive and told you can leave before your food arrives and having to repeat ADA laws to a manager I think there are better Mexican places to go in Pensacola since this my first dining out since moving here, it was a real let down , even other guests were shocked at this manager harassing behavior. After careful consideration I am contacting a ADA attorney since I called the main office and this “family owned “ operation did not seem to feel the need to return my call.
Atmosphere: 3
Food: 1
Service: 3
jeremy knox
Come get you some!!! best tacos in
Atmosphere: 5
Food: 5
Service: 5
Phoenix 1417
Excellent service. Super clean. Order a menu item which didn’t rest well with my pallet. Everything was great about the quality and presentation of the order. Matt, whom I believe was a Manager, graciously remade the item minus the sauce. I sincerely appreciated his heart to change my mind. Will definitely be back! Thank you Matt for the energy and effort you bring!
Atmosphere: 5
Food: 5
Service: 5
Anthony Ramsay
Love this place, great atmosphere!! Haven is wonderful and keeps me coming back!!
Atmosphere: 5
Food: 5
Service: 5
Ira Goodman
Had a great time on vacay, atmosphere was nice, Haven was prompt and
Atmosphere: 5
Food: 5
Service: 5
Hailey Koehn
This place is no longer open!!
Gerson Vargas
Excellent
Sarah Hines
Sign on door said location closed and moving. Last seating was on 12/31/2023.
Anna Valencia
Good food, excellent salsa and beans! Good location amongst the Christmas lights but I did see they are moving.
jesse oriento
Amazing food !Even better service! Every person working was nice and good at their job.
This was the worst experience at a restaurant that I have ever had..Jason the manager was the worst and need to be fired! Jason didn't want to accommodate a party of 12.he was very rude!
Service: 1
J. Hendrix
Food was really good (although I think they left the sauce off my Gringo tacos, very dry, but added salsa and that fixed it), house made tortilla chips were great, order came very fast, not cheap, but worth it for the amount and quality of food.
Food: 5
Service: 5
Victoria Fascio
We're in town for a getaway weekend and actually planned on eating at a different restaurant nearby but it was insanely crowded. We spotted this place and we were NOT disappointed! Our waitress (Amanda) was outstanding, the food was so good and it wasn't rowdy! I really appreciate that that they specify whether the chicken is grilled or shredded.I got the shredded chicken chimichanga...so good! My husband got the fish tacos. It's his new favorite thing! We used to get fish tacos on the beach in California and these TOP those.Oh and the drinks? I got a rainbow margarita and it was HUGE and tasty!!Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Tray Tray R
Love the Michelada. Had the trio nachos to snack on. Was there watching football at the bar. First waitress was attentive, 2nd not so much.
Atmosphere: 5
Food: 4
Service: 4
Amanda Allen
Exactly what I wanted!! I was downtown with a friend and wanted some delicious food to eat while we talked and caught up and this place delivered!! The salsa/chips and queso was on point!! I had the shredded chicken chimichanga smothered in queso and it was pure heaven! The rice and black beans complimented it perfectly!! I will definitely be back!!
I was harassed because I had a service dog. See photo for details if your diabetic and have a medical alert dog and the manager says he is going to call police due to you waiting quietly for food to arrive and told you can leave before your food arrives and having to repeat ADA laws to a manager I think there are better Mexican places to go in Pensacola since this my first dining out since moving here, it was a real let down , even other guests were shocked at this manager harassing behavior. After careful consideration I am contacting a ADA attorney since I called the main office and this “family owned “ operation did not seem to feel the need to return my call.
Atmosphere: 3
Food: 1
Service: 3
Come get you some!!! best tacos in
Atmosphere: 5
Food: 5
Service: 5
Excellent service. Super clean. Order a menu item which didn’t rest well with my pallet. Everything was great about the quality and presentation of the order. Matt, whom I believe was a Manager, graciously remade the item minus the sauce. I sincerely appreciated his heart to change my mind. Will definitely be back! Thank you Matt for the energy and effort you bring!
Atmosphere: 5
Food: 5
Service: 5
Love this place, great atmosphere!! Haven is wonderful and keeps me coming back!!
Atmosphere: 5
Food: 5
Service: 5
Had a great time on vacay, atmosphere was nice, Haven was prompt and
Atmosphere: 5
Food: 5
Service: 5
This place is no longer open!!
Excellent
Sign on door said location closed and moving. Last seating was on 12/31/2023.
Good food, excellent salsa and beans! Good location amongst the Christmas lights but I did see they are moving.
Amazing food !Even better service! Every person working was nice and good at their job.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was the worst experience at a restaurant that I have ever had..Jason the manager was the worst and need to be fired! Jason didn't want to accommodate a party of 12.he was very rude!
Service: 1
Food was really good (although I think they left the sauce off my Gringo tacos, very dry, but added salsa and that fixed it), house made tortilla chips were great, order came very fast, not cheap, but worth it for the amount and quality of food.
Food: 5
Service: 5
We're in town for a getaway weekend and actually planned on eating at a different restaurant nearby but it was insanely crowded. We spotted this place and we were NOT disappointed! Our waitress (Amanda) was outstanding, the food was so good and it wasn't rowdy! I really appreciate that that they specify whether the chicken is grilled or shredded.I got the shredded chicken chimichanga...so good! My husband got the fish tacos. It's his new favorite thing! We used to get fish tacos on the beach in California and these TOP those.Oh and the drinks? I got a rainbow margarita and it was HUGE and tasty!!Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Love the Michelada. Had the trio nachos to snack on. Was there watching football at the bar. First waitress was attentive, 2nd not so much.
Atmosphere: 5
Food: 4
Service: 4
Exactly what I wanted!! I was downtown with a friend and wanted some delicious food to eat while we talked and caught up and this place delivered!! The salsa/chips and queso was on point!! I had the shredded chicken chimichanga smothered in queso and it was pure heaven! The rice and black beans complimented it perfectly!! I will definitely be back!!
Atmosphere: 5
Food: 5
Service: 5