Carrabba's Italian Grill
311 N 9th Ave, Pensacola
(850) 438-0073
Recent Reviews
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food is fine, the hostess with the black hair, kinda lord farquaad looking, was pretty bad at her job tho, as in rude. she saw as i walked in didn’t greet me, and was on the phone, back turned towards the door. anyways, so I waited patiently and then when she got off the phone, she looked at me and she walked away. when she came back, she had her back towards me, didn’t greet me and started walking away again..okay bet. so I said “excuse me I’m here to pick up an order” and she had an attitude when she asked “well what’s the name” and I told her my name I got my food and I told her she was bad at her job and she was like “oh really?” and I said yes really like you saw me walk in and didn’t acknowledge me once. mind you i work in a similar industry so my complaints aren’t coming from a place of arrogance. you’re a host the main job is to greet… anyways and then she started arguing back idk what she was saying because i’m not arguing with her. so now i’m here hitting a karen move complaining because y’all need to do better in the customer service department, for all customers. don’t treat one group of people better than another.
Atmosphere: 2
Food: 3
Service: 1
Food is amazing, carryout is great but Dine in even better 💯
Atmosphere: 5
Food: 5
Service: 5
We had a great lunch! Ask for Tammy
Atmosphere: 5
Food: 5
Service: 5
Use to be a favorite but lat couple years everything tastes frozen and went last Monday night for the last time I got food poisoning was out of commission all week never going back
Atmosphere: 5
Food: 1
Service: 5
Great service, food, wonderful dining establishment.
Atmosphere: 5
Food: 5
Service: 5
To Go girl was rude!! Teach them customer service!
Service: 1
From the moment I walked I felt welcome. Was sat very quickly and my server was fantastic. Food was great and what a value with the 10$ take home. Carrabba's Italian Grill always brings the razzle dazzle.
Atmosphere: 5
Food: 5
Service: 5
The pollo Rosa Maria is superb. The calamari is excellent with the Ricardo sauce. I love red sauce but when I'm here I get 2 Ricardo sauces instead of one red & one Ricardo. The waitress was very nice and attentive.
Kevin is an amazing manger and Brian and the cooks are very attentive and wonderful server. They care about the quality of the food 🥘 and Atmosphere. Please take time and come enjoy there wonderful restaurant and top both food and service they give
Atmosphere: 5
Food: 5
Service: 5
This was ROUGH!
Restaurantji Recommends
All around, this was a good meal. The atmosphere was nice, cozy, the kind of place you would want to go on a date or take your wife out for a nice meal. I have the veal marsala and it was very good but so was the Soup, I would definitely come back here again for another meal. The restaurant was very clean and the staff was professional, but friendly. Management was on the floor speaking to the guest and it made you feel very welcome there.
Atmosphere: 4
Food: 4
Service: 4
My husband makes reservations for valentine's day one week ago they took to many reservations restaurants full we waited to long and up finished day another day ,it's sad 😔
02/14/2025
Julia F, provided superb, Fantastic Friendly and Flawless Service, She made our Valentine's evening unforgettable. Julia F. far exceeded all expectations and she needs to recognized in front of peers to promote Excellence. She was just Amazing full circle!
The food was Amazing and big thanks to the Chef and staff!
Atmosphere: 5
Food: 5
Service: 5
As expected. No complaints
It was great had it for lunch today. Under 50 for two.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Calamari, Caesar Salad
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