Food was great. Servers were knowledgeable and friendly. Definitely would eat there again.
David McDonough
The GM Joe hired my wife on June 20th.first day of work June 21. JOE didn’t in the system so he told her go home he would pay her for 4 hr to look for email. He never reply again straight ghosted her.
Ashley D
I love cava but tonight I was very disappointed. All the toppings were spilled into the others , toppings splattered all across the passing board and falling in between the cracks it looked Terrible and it made me not want to eat there again and not get anything from them tonight .
Monica Hines
My daughter and I made our first visit on a whim and it won’t be the last.. Fresh fast friendly affordable. We split the Harris’s Chicken Bowl and Added steak and everything was superb. Jayla, G and Key very professional and friendly and accommodating we definitely we be back especially this location just off the staff alone. Thanks for a great experience.
Tamesha Armstead
Absolutely love this location because of the customer service! I don’t know what training yall give the employees but other establishments need to follow suit. I normally order online and pick up. However lll arrive early and wait. But the employees are quick to ask “whats the name on order” and give you a status update. One day I think I barely waited two mins past the expected time and Key (I think I spelled her name right) kept apologizing but I assured I was fine because the line was out the door to order (because of amazing the food is). But Key always goes above and beyond and the other ones too to make sure your food is good and they are meeting your expectations. And again the food is amazing. And the pita chips are always hot and fresh! I’m addicted to this place!
Braxton Hagans
Jayla was very friendly, and provided great service
Dior. Bea
Jayla was my cashier she was so nice she is such a queen and gives great costumer service and seems like a wonderful person all around
Risha Blair
Mari, ced , Gee an Kay were all such a great staff this my first time having cava not only did they give me ideas on how to order they also made sure I liked it before I left! Everything was clean and fresh, everyone greeted me when I came in like they had known me for ages! Not to mention the amazing smiles everyone had! The process was quick but it was definitely a stamp left on my heart! Thank you guys for the experience! I will definitely be back
Mark Mihelich
NEVER, NEVER, EVER AGAIN!!! THESE PEOPLE ARE CROOKS!! Their portion sizes are so cheap its pathetic!! $28.00 for 1 Bowl!!!?? My 1st, AND my Absolute LAST time here!! I've never seen such GREED from a food establishment, as this one. Even Chipotle and Piata have better portion control. The scoops they use for hummus and other options is no bigger than a quarter, and then after scooping out the1 scoop, they scrape the scoop on edge of container, and now its half a scoop!! Not even 1 bite!!! I asked if they wouldn't mind a full scoop, they told me it's an extra upcharge!! Seriously?? Are you that hard up for money?? but, I wanted to try this place out! I get down to the protein section, and chose braised Lamb, she takes the tongs and grabs the lamb, then proceeded to tap it against the container again, knocking off half the portion back into the container!! So, I only got 2 bites of the braised lamb in my bowl! I chose to add another protein, which I chose Steak, and was told by the server it was $3.00 extra, not a problem, as I wanted the bowl to be full, so I agreed. The next station with the condiments, I got corn, olives, red peppers, and a couple extras, they said 3 scoops of each was ok, but the spoon they used, was like a baby spoon, or a tea spoon, smaller than average size. I got 3 spoon fulls of each, which added up to maybe 1 Tablespoon. it wasn't much!! EVERY STATION HAD TINY PORTIONS, instead of just doing it correctly!! I understood that avocado was an extra upcharge (Everybody charges extra for avocado), and agreed to it, cause I Love avocado. but, when she spooned out the avocado, she grabbed a half avocado, and only added half of that half to my bowl, I asked her where's the rest?? She said she could add more, but its another upcharge, WHAT??? So, you only get a quarter of an Avocado for upgrading!!!?? cheapskates!!! Sauces weren't a problem, Greek yogurt & something else, I forgot. they drenched the bowl with both, covering all the other ingredients completely! I could hardly see anything else. I also got a small Iced Tea. When I get to the register to pay, she says, that's $28.72..I Just about crapped my pants!! WTF??? I don't like being taken advantage of. almost $30 for 1 person, for Lunch!!?? Your Higher than a heroin addict!! I did give one star cause the food is good, but that's the most Greediest, Selfish company I have ever, ever seen!! RIP OFF!! THEY'RE STRAIGHT THIEVES!!! How dare you!! taking advantage of your customers, by being chintzy, cheap, & Greedy, its already overpriced, but to deliberately scam your customers is not cool!!! Oh, and on top of everything else, I was double-charged for the steak!! Instead of $3.oo like the sign says, I was charged $6.oo!!! You LOST THIS CUSTOMER!!! YOU FAILED AT EVERY LEVEL!! I'll be sharing my experience with everyone I meet!!!!! And letting them all know to Avoid this Corrupt, scandalous establishment. Save your money!! $$$ You can go to any restaurant around, for way less!!! This is coming from a Chef who studied Restaurant Management in school, and knows Portion control, food cost control, inventory & purchasing, menu & food development, sanitation procedures, Human resources, and Nutrition, and how to operate and run a kitchen. Although the food was good, I did eat all of it, cause I was starving, and just paid $28 for Lunch!! But, I don't support CROOKS!!! and that's exactly what this is!! NEVER!! WILL I EVER BE BACK!! I should pay to advertise this review in the local paper, to forewarn everyone in Tyler, TX. to avoid this place, CAVA, like a pandemic!!
•
Chloe Gray (student)
I’m in town visiting Pensacola Florida and this was my first time trying cava!! I have to say I am very impressed not only by the food but the atmosphere and service I received especially from G! She was very nice and patient with me and explained everything thoroughly. I will be back!!☺️☺️
The customer service is top tier. Every time I come in, I can expect quality food and a smiling face. Special shoutout to Jayla for making my bad day a little better
Quinlaine Cisco
Cava never disappoints! Food is always fresh! And there are plenty of healthy options
Savanna Cloutier
I visited the new Cava in Palm Harbor tonight, which I’ve done a few times now and haven’t had any major issues other than long wait times for meals. It’s a busy, new location so I’m more than understanding of this and not usually one to complain but tonight really did it for me. I just paid 15 dollars for a bowl that was ice cold, not to mention not even filled up all the way, and with rock hard rice at the bottom that was clearly not cooked properly. To say I’m disappointed is an understatement, there was clearly a lack of care and attention when handling my order this evening and coming from someone who loves Cava and visits frequently, this location will not be seeing me again. I really hope the staff at this restaurant are able to get it right for other guests like myself because this is just unacceptable.
Rebecca Materasso
Food was great. Definitely overpriced and staff lacked social/people skills.
Food was great. Servers were knowledgeable and friendly. Definitely would eat there again.
The GM Joe hired my wife on June 20th.first day of work June 21. JOE didn’t in the system so he told her go home he would pay her for 4 hr to look for email. He never reply again straight ghosted her.
I love cava but tonight I was very disappointed. All the toppings were spilled into the others , toppings splattered all across the passing board and falling in between the cracks it looked Terrible and it made me not want to eat there again and not get anything from them tonight .
My daughter and I made our first visit on a whim and it won’t be the last.. Fresh fast friendly affordable. We split the Harris’s Chicken Bowl and Added steak and everything was superb. Jayla, G and Key very professional and friendly and accommodating we definitely we be back especially this location just off the staff alone. Thanks for a great experience.
Absolutely love this location because of the customer service! I don’t know what training yall give the employees but other establishments need to follow suit. I normally order online and pick up. However lll arrive early and wait. But the employees are quick to ask “whats the name on order” and give you a status update. One day I think I barely waited two mins past the expected time and Key (I think I spelled her name right) kept apologizing but I assured I was fine because the line was out the door to order (because of amazing the food is). But Key always goes above and beyond and the other ones too to make sure your food is good and they are meeting your expectations. And again the food is amazing. And the pita chips are always hot and fresh! I’m addicted to this place!
Jayla was very friendly, and provided great service
Jayla was my cashier she was so nice she is such a queen and gives great costumer service and seems like a wonderful person all around
Mari, ced , Gee an Kay were all such a great staff this my first time having cava not only did they give me ideas on how to order they also made sure I liked it before I left! Everything was clean and fresh, everyone greeted me when I came in like they had known me for ages! Not to mention the amazing smiles everyone had! The process was quick but it was definitely a stamp left on my heart! Thank you guys for the experience! I will definitely be back
NEVER, NEVER, EVER AGAIN!!! THESE PEOPLE ARE CROOKS!! Their portion sizes are so cheap its pathetic!! $28.00 for 1 Bowl!!!?? My 1st, AND my Absolute LAST time here!! I've never seen such GREED from a food establishment, as this one. Even Chipotle and Piata have better portion control. The scoops they use for hummus and other options is no bigger than a quarter, and then after scooping out the1 scoop, they scrape the scoop on edge of container, and now its half a scoop!! Not even 1 bite!!! I asked if they wouldn't mind a full scoop, they told me it's an extra upcharge!! Seriously?? Are you that hard up for money?? but, I wanted to try this place out! I get down to the protein section, and chose braised Lamb, she takes the tongs and grabs the lamb, then proceeded to tap it against the container again, knocking off half the portion back into the container!! So, I only got 2 bites of the braised lamb in my bowl! I chose to add another protein, which I chose Steak, and was told by the server it was $3.00 extra, not a problem, as I wanted the bowl to be full, so I agreed. The next station with the condiments, I got corn, olives, red peppers, and a couple extras, they said 3 scoops of each was ok, but the spoon they used, was like a baby spoon, or a tea spoon, smaller than average size. I got 3 spoon fulls of each, which added up to maybe 1 Tablespoon. it wasn't much!! EVERY STATION HAD TINY PORTIONS, instead of just doing it correctly!! I understood that avocado was an extra upcharge (Everybody charges extra for avocado), and agreed to it, cause I Love avocado. but, when she spooned out the avocado, she grabbed a half avocado, and only added half of that half to my bowl, I asked her where's the rest?? She said she could add more, but its another upcharge, WHAT??? So, you only get a quarter of an Avocado for upgrading!!!?? cheapskates!!! Sauces weren't a problem, Greek yogurt & something else, I forgot. they drenched the bowl with both, covering all the other ingredients completely! I could hardly see anything else. I also got a small Iced Tea. When I get to the register to pay, she says, that's $28.72..I Just about crapped my pants!! WTF??? I don't like being taken advantage of. almost $30 for 1 person, for Lunch!!?? Your Higher than a heroin addict!! I did give one star cause the food is good, but that's the most Greediest, Selfish company I have ever, ever seen!! RIP OFF!! THEY'RE STRAIGHT THIEVES!!! How dare you!! taking advantage of your customers, by being chintzy, cheap, & Greedy, its already overpriced, but to deliberately scam your customers is not cool!!! Oh, and on top of everything else, I was double-charged for the steak!! Instead of $3.oo like the sign says, I was charged $6.oo!!! You LOST THIS CUSTOMER!!! YOU FAILED AT EVERY LEVEL!! I'll be sharing my experience with everyone I meet!!!!! And letting them all know to Avoid this Corrupt, scandalous establishment. Save your money!! $$$ You can go to any restaurant around, for way less!!! This is coming from a Chef who studied Restaurant Management in school, and knows Portion control, food cost control, inventory & purchasing, menu & food development, sanitation procedures, Human resources, and Nutrition, and how to operate and run a kitchen. Although the food was good, I did eat all of it, cause I was starving, and just paid $28 for Lunch!! But, I don't support CROOKS!!! and that's exactly what this is!! NEVER!! WILL I EVER BE BACK!! I should pay to advertise this review in the local paper, to forewarn everyone in Tyler, TX. to avoid this place, CAVA, like a pandemic!! •
I’m in town visiting Pensacola Florida and this was my first time trying cava!! I have to say I am very impressed not only by the food but the atmosphere and service I received especially from G! She was very nice and patient with me and explained everything thoroughly. I will be back!!☺️☺️
Restaurantji Recommends
Jayla and Zariah were very helpful and kind
The customer service is top tier. Every time I come in, I can expect quality food and a smiling face. Special shoutout to Jayla for making my bad day a little better
Cava never disappoints! Food is always fresh! And there are plenty of healthy options
I visited the new Cava in Palm Harbor tonight, which I’ve done a few times now and haven’t had any major issues other than long wait times for meals. It’s a busy, new location so I’m more than understanding of this and not usually one to complain but tonight really did it for me. I just paid 15 dollars for a bowl that was ice cold, not to mention not even filled up all the way, and with rock hard rice at the bottom that was clearly not cooked properly. To say I’m disappointed is an understatement, there was clearly a lack of care and attention when handling my order this evening and coming from someone who loves Cava and visits frequently, this location will not be seeing me again. I really hope the staff at this restaurant are able to get it right for other guests like myself because this is just unacceptable.
Food was great. Definitely overpriced and staff lacked social/people skills.
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