This is not the first time I’ve had an issue here but it will be the last. I hardly ever write a review, but this experience warranted it. First, the girl at cashier was great and I had zero issue with her.
The second person, young guy, but with heir about himself and I guess an assistant manager or something was very unhelpful. I asked if I could purchase a couple grapes or just get a few added to my wife’s Fancy Nancy sandwich. Said they couldn’t do that. Which is ridiculous.
Second. My wife gets her sandwich and I get mine and our son his. Each a full sandwich. Her scoop is noticeably smaller so she takes hers and mine up to show them and not just be a complainer. The same guy looked her in the eye and said they were the exact same, it just wasn’t spread as much. It definitely wasn’t the same or even close. Meanwhile they willingly gave out samples. Makes zero sense to not correct it and to instead essentially say she’s just imagining it.
I’m aware my loss of business isn’t huge, but do hope it brings their average down enough to at least make a person between this and another place skip them. The way you affect a business is with its business, so maybe this will help them change and improve, or dig in and keep losing business.
Atmosphere: 3
Food: 2
Service: 1
Amy Jo
One of my favorite places to eat. They have so many options and not just chicken salad. I highly suggest trying their soups, they are delicious.
Atmosphere: 5
Food: 5
Service: 5
Destiny
First time in here and got the limited time chicken salad- deck the holly. It was absolutely AMAZING! Usually I don’t branch out to try new things and I’m glad I did, was absolutely delicious. Highly recommend!! Staff was very sweet and customer service was out of this world!
Atmosphere: 5
Food: 5
Service: 5
J.Wolff Hughes
Not many restaurants advertise running afoul of the law as you walk into the building bug that's part of the fun, quirky charm.
Atmosphere: 5
Food: 5
Service: 5
Diane Lewis
Mobile restaurant is so much better! So, I went through the drive thru to order a quick lunch, I have never ordered from this location before,, here on Bayou in Pensacola, It was a total misunderstanding concerning a scoop of chicken salad with a side and the manager Debra would not fix it!! I only got a spinach salad….Bad customer service!
Food: 3
Service: 1
777ticktock777
My mom's been in the hospital for ten days, all she's talked about was chicken salad chick!!! So you know what I did today, i snuck it in for her. Best food Best service❤️
Dianne
I’ve tried to like this product … but it’s just disappointing. So few grape pieces & “other” ingredients in different salads for flavor. Basically, tasting “mushy” chicken for most part. I’ve really tried to like with different flavors!!
Melissa DiChiara
I had it for the 1st time yesterday and like it so much I had to take my husband today. The 1st time I'm assuming they got us all the same thing so just basic and that was great but I got the dixie today and omg so good! Husband's not a fan but that's ok we can't all like the same things and he doesn't like mayo so I was surprised he even tried it 🤣
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Chicken Salad Sandwich
Jason Wilde
5 out of 5 STARS Delicious chicken salad sandwiches, awesome potato soup and friendly staff. 10 out of 10 definitely recommended!
I will say the food was okay. The service though was kinda bad. It was my first time there and the girl taking my order was pretty rude. I would ask a question and she would just point at the board saying it’s right there with a mean attitude. “Are you ready yet?” Almost like rushing me, and if you have ever been to a new place you obviously need a minute to look at the menu.
Brian Johnson
I love the many chicken salad options / choices. The staff is always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Rheana Rice
Love this place ... never disappointed
Atmosphere: 5
Food: 5
Service: 5
Jonathan Walden
Made a to go order for myself and a coworker. Added a quick chick to take home. Food is ALWAYS fantastic! Service is quick and polite. While every single one of the 30 or so CSC I've been too are great, Pensacola is just a tiny bit better. Good job! And thank you.
Atmosphere: 5
Food: 5
Service: 5
Ashley McCormick
They dont deliver, their app never works, the website isn't user friendly, the dixie chick says has lots of onions but jimmy jihns subs have way more, and they dont carry onions in the store to add more, thier parking lot is so tiny it's an accident waiting for a place to happen.
This is not the first time I’ve had an issue here but it will be the last. I hardly ever write a review, but this experience warranted it. First, the girl at cashier was great and I had zero issue with her.
The second person, young guy, but with heir about himself and I guess an assistant manager or something was very unhelpful. I asked if I could purchase a couple grapes or just get a few added to my wife’s Fancy Nancy sandwich. Said they couldn’t do that. Which is ridiculous.
Second. My wife gets her sandwich and I get mine and our son his. Each a full sandwich. Her scoop is noticeably smaller so she takes hers and mine up to show them and not just be a complainer. The same guy looked her in the eye and said they were the exact same, it just wasn’t spread as much. It definitely wasn’t the same or even close. Meanwhile they willingly gave out samples. Makes zero sense to not correct it and to instead essentially say she’s just imagining it.
I’m aware my loss of business isn’t huge, but do hope it brings their average down enough to at least make a person between this and another place skip them. The way you affect a business is with its business, so maybe this will help them change and improve, or dig in and keep losing business.
Atmosphere: 3
Food: 2
Service: 1
One of my favorite places to eat. They have so many options and not just chicken salad. I highly suggest trying their soups, they are delicious.
Atmosphere: 5
Food: 5
Service: 5
First time in here and got the limited time chicken salad- deck the holly. It was absolutely AMAZING! Usually I don’t branch out to try new things and I’m glad I did, was absolutely delicious. Highly recommend!!
Staff was very sweet and customer service was out of this world!
Atmosphere: 5
Food: 5
Service: 5
Not many restaurants advertise running afoul of the law as you walk into the building bug that's part of the fun, quirky charm.
Atmosphere: 5
Food: 5
Service: 5
Mobile restaurant is so much better!
So, I went through the drive thru to order a quick lunch, I have never ordered from this location before,, here on Bayou in Pensacola, It was a total misunderstanding concerning a scoop of chicken salad with a side and the manager Debra would not fix it!! I only got a spinach salad….Bad customer service!
Food: 3
Service: 1
My mom's been in the hospital for ten days, all she's talked about was chicken salad chick!!! So you know what I did today, i snuck it in for her. Best food Best service❤️
I’ve tried to like this product … but it’s just disappointing. So few grape pieces & “other” ingredients in different salads for flavor. Basically, tasting “mushy” chicken for most part. I’ve really tried to like with different flavors!!
I had it for the 1st time yesterday and like it so much I had to take my husband today. The 1st time I'm assuming they got us all the same thing so just basic and that was great but I got the dixie today and omg so good! Husband's not a fan but that's ok we can't all like the same things and he doesn't like mayo so I was surprised he even tried it 🤣
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Chicken Salad Sandwich
5 out of 5 STARS
Delicious chicken salad sandwiches, awesome potato soup and friendly staff.
10 out of 10 definitely recommended!
Atmosphere: 5
Food: 5
Service: 5
Used the drive thru
Food: 5
Service: 5
Restaurantji Recommends
I will say the food was okay. The service though was kinda bad. It was my first time there and the girl taking my order was pretty rude. I would ask a question and she would just point at the board saying it’s right there with a mean attitude. “Are you ready yet?” Almost like rushing me, and if you have ever been to a new place you obviously need a minute to look at the menu.
I love the many chicken salad options / choices. The staff is always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Love this place ... never disappointed
Atmosphere: 5
Food: 5
Service: 5
Made a to go order for myself and a coworker. Added a quick chick to take home. Food is ALWAYS fantastic! Service is quick and polite. While every single one of the 30 or so CSC I've been too are great, Pensacola is just a tiny bit better. Good job! And thank you.
Atmosphere: 5
Food: 5
Service: 5
They dont deliver, their app never works, the website isn't user friendly, the dixie chick says has lots of onions but jimmy jihns subs have way more, and they dont carry onions in the store to add more, thier parking lot is so tiny it's an accident waiting for a place to happen.
Atmosphere: 4
Food: 3
Service: 3
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