Dairy Queen Grill & Chill
7600 Scenic Hwy, Pensacola
(850) 473-1111
Recent Reviews
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I love my blizzards. Strawberry cheesecake is my new favorite. The drive thru is always speedy. This limited hot chocolate blizzard was also the bomb.com
Atmosphere: 5
Food: 5
Service: 5
Precious & team work excellent food was hot in fresh
Atmosphere: 5
Food: 5
Service: 5
Awesome food and better
Deserts
Maria was very polite, attentive, and welcoming, which really makes a difference
Atmosphere: 5
Food: 5
Service: 5
Y'all come to eat there. It's where I live. Show the love when your sliding through getting your dilly bar and blizzards
Vegetarian options: No vegetarian meals
Atmosphere: 5
Food: 5
Service: 5
Best place to get a double cheeseburger 🍔, hands down! I'm not sure if it's Dairy Qieen as a whole, or this store specifically, but they've got the science of double cheeseburgers down to a tee. Yum!!!!
Great spot for watching sunrises as well. Their overlook over Escambia Bay is a great asset.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger, Side of Onion Rings
Best view in town. Look over the bay and eat your chocolate dip cone...or peanut buster parfait. Deelish
Friendly and fast customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
Great seats with a view. Take a break from the road and sit a while.
Atmosphere: 5
Recommended dishes: Strawberry Ghirardelli Blizzard, Chicken Sandwich, Four Piece Chicken Basket with Fries, Ice Cream Sandwich, Great Banana Split, Hamburger, Hot Dog, Four Piece Tender Box, Chilli Hotdog, Chicken Fingers, French Fries, Cheeseburger, Side of Onion Rings, Chicken Strips, Chicken Strip Baskets, Ice Cream Cake
Ordered 2 blizzards, cups dripping in stickiness and no napkins. Blizzard had pretty much no add ins...vanilla ice cream with a little grahm cracker sprinkled on top..no cheesecake and a smudge os strawberry...Do better DQ!!
Food: 1
Service: 1
Restaurantji Recommends
Just go there for the pecan cluster blizzard, but the price is getting up there even for a mini. The food is OK, nothing to sing about.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Strawberry Ghirardelli Blizzard
The manger took my family’s order and was so rude for no reason
Atmosphere: 3
Food: 5
Service: 1
Below average food and service.
Atmosphere: 3
Food: 2
Service: 2
So I just had the most terrible experience here I've ever had in my life and I've been coming here for 36 years and I'm very disappointed to say the least you guys need to get a new manager she's very slow I seen her stare at one ticket for 15 minutes trying to figure out five food items she completely forgot about my kids cheeseburger banana kids meal again very sweet but this is not the job for her. I don't mean anything by this but my grandmother had dementia and she has some of the same characteristics as her. My son says his cheeseburger we waited an hour for was hot and good so at least the cook did a good job. The employees were all worked up and confused which I would be to if things were running the way they were with 3or4 customers. Couldn't imagine if it was actually busy. Do better DQ will give you guys another shot in the future.
Atmosphere: 1
Food: 1
Service: 1
I am disgusted by the abysmal experience I had at Dairy Queen recently. Not only was the customer service non-existent, but my order was completely wrong and missing items. To top it off, the incompetence of the staff led to them heating my cheeseburger to a scorching temperature that burned the inside of my mouth. The lack of care and attention to detail is appalling.
As if that wasn't bad enough, the portion sizes were laughable. My daughter received literally one spoonful of ice cream in her cup. It's disgraceful how Dairy Queen can justify charging for such minuscule servings. The utter disregard for customer satisfaction is evident in every aspect of this pitiful excuse for an establishment.
I will never set foot in Dairy Queen again after this horrendous experience. The incompetence, poor service, and lack of quality control have left a sour taste in my mouth – both literally and figuratively. Save yourself the trouble and avoid this disaster of a restaurant at all costs.
Atmosphere: 1
Food: 1
Service: 1
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