Dunkin'

304 E 9 Mile Rd, Pensacola
(850) 262-8660

Recent Reviews

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chris 5598

Terrible employees

Atmosphere: 1

Food: 1

Service: 1

shayquan morales

Update, after coming here for a few months. I can say the staff are the best they remember my order. I aint even gotta ask the manager really cool guy. I recommend this place. Sometimes I come in about 3 times a day.

Atmosphere: 5

Food: 5

Service: 5

Vernon Browning

I love their iced decaf coffee. While other restaurants brew a pot of decaf coffee for the whole day letting it sit there they don't. These people won't serve it if it smells bad. They care about their reputation and it shows.

Atmosphere: 5

Food: 5

Service: 5

Samantha Vitas

The ladies working had amazing energy and were so sweet, the coffee was perfect. It was a great start to the day, thanks to them!

Atmosphere: 5

Food: 5

Service: 5

Rob

This place just doesn't impress me much. Twice we have gone recently and both times out of most donuts. Really? Staff were nice, but sort of matter-of-fact types. I prefer Krispy Kreme definitely

Todd Collins

Out of boxes for group coffee . They offered to put in 20 small cups just charge for box coffee umm. Glad didn't get anyway the one coffee I got was very weak and tasteless donuts were good

Atmosphere: 3

Food: 4

Service: 3

Monica Johnson

The service was very good 👍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Case

Mary Easterday

It didn't use to be but this place has really changed and has been a great stop for coffee. Every interaction with the employees has been enjoyable and even amusing at times.

Atmosphere: 5

Food: 5

Service: 5

The House Of Z

Great service. Very polite and professional service. Very clean and organized we have seen. Recommend to everyone who wants to eat in a very clean with polite caring workers.

Atmosphere: 5

Food: 5

Service: 5

CT3 PFD

Sausage egg n cheez on a croissant.

Atmosphere: 4

Food: 4

Service: 5

Jericho Crawford

9-19-2024: love me some Dunkin’ during my workweeks so, this weekend I tried a Dunkin’ near home. Ordered via the app and I jacked up something… app said it couldn’t place my order. So, waited to reorder when I arrived at the parking lot. Apparently the 1st order DID go through and I had two orders now. I believe the mgr Amanda (who was on the ticket) fixed everything in a very quick and surprisingly easy way. I also noted the staff are super friendly people here too! My new weekend breakfast go to!
(unlike McDonald’s on N. 9th Pensacola always a hassle ? and disrespectful… so much that I do not return there). #dunkin #ninemile #icecoffee

Atmosphere: 5

Food: 5

Service: 5

Anna Yurdadön

Absolutely amazing service by all the employees- especially kayy .

Service: 5

Katelyn Mattheiss

I get my coffee here literally daily, I love this Dunkin! The staff is always so friendly, and FAST (which is rare these days) everyone always has a smile on their face with kind words. Please never change - Mobile Order for Katelyn ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Egg and Cheese

Ashlynn Ketchum

The staff at this Dunkin is so kind!!

Atmosphere: 5

Food: 5

Service: 5

Tina James

This is usually our go to Saturday morning coffee but since the new manager took over it is the worst. She acts like the amount of product she uses comes out of her own salary. When I buy a coffee drink I want it to taste like coffee not milk. My husband has complained about this lady not properly make the drinks but nothing has been done. I would stay away from this location you should not pay for a coffee drink and only get milk. You also should not have to buy extra shots of espresso to make the drink taste like it is supposed to

Service: 1

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