Baskin-Robbins

304 E 9 Mile Rd, Pensacola
(850) 262-8660

Recent Reviews

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Ounce of Respect

This store is always out of products and can never fulfill any orders, and if you're a walk-in, good luck! Throw a dart at the menu and it'll be a miracle that anything is in stock.

Rene Abel

I just went through to this location and I ordered A 2 scoop hot fudge sundae and they said they had no hot fudge or no chocolate of any sort to put on top. I am only doing this review to help the owner. I never review, but hoping this will help his business to get it together. I am leaving to go to the bayou location .

SPYMAN Miles

Everything good but the chocolate dip machine doesn’t work for the waffle cones

Tom Himes

Had Dunkin

Atmosphere: 5

Food: 5

Service: 5

Howard Chappell

The waiter we had was fantastic. The food we ordered was fantastic. The cooks were fantastic. The onion ring Tower was better than I've ever had before anywhere. We appreciate you!

Atmosphere: 5

Food: 5

Service: 5

PJ Thomas

My family enjoyed our sweet treats from Baskin-Robbins, everyone was so helpful and kind and gave us samples and answered questions.

Atmosphere: 5

Food: 5

Service: 5

Sheila Paiz

Bought a customized ice cream cake. It looks like a 5 year old wrote on it.

Atmosphere: 1

Service: 1

Christy W

First time here. They literally only had about 6 favors of ice cream out of about 30 flavors. I felt sorry for the girls working because someone CLEARLY isn’t ordering stuff properly that they would be out of that many flavors. You’re an oce cream place that is supposed to have many flavors of ice cream… no wonder it wasn’t busy on a Saturday evening. Please do better with your ordering.

Atmosphere: 4

Food: 3

Service: 4

The House Of Z

Ordered a Birthday cake ?. Very friendly service. Excellent customer service. They went beyond having the cake ordered. Would recommend this Baskin-Robbins to everyone. Thank you for having the cake made the way my wife likes it.

Atmosphere: 5

Food: 5

Service: 5

Angie Castleberry

The girl that was working was behind the counter cussing.I had to say something to her because I had my 9-year-old grandson with me.I will not be going back

Atmosphere: 1

Food: 5

Service: 1

Heather Ritchey

WORSE location I've ever been to ...slow service ,out of 4 things we wanted ...donut was stale hard as a rock ...Coffee is watered down ....what dump this place is

Atmosphere: 1

Food: 1

Service: 1

WEIRDWORLD

I promise you… you do not want to eat ice cream at this place , they are super slow every time , also not to mention I seen the dude who works there all the time making out with a crackhead by the ice machine by the dollar general. I cannot stress to you enough you do not want to eat here.

Atmosphere: 1

Food: 1

Service: 1

Mark Gopaul

It was Dunkin donuts. It was great

Hannah Roos

I ordered an ice cream cake 3 days in advance and when I called day of to see if it was ready a little early - I found out that it was never even made. Seriously don't even bother trying to order cakes from this location. I was also told a manager would talk to me which never happened.

marelle

I ordered online, selected 2 generic flavors, and they ended up not having them. They had a really minimal selection.

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