Firehouse Subs New Warrington

I had a 30 minute wait for a sandwich. There was no hustle, communication with customers or among the team. All around a bad experience and I'll not be back.

Atmosphere: 1

Food: 2

Service: 1

Quick and attentive

Atmosphere: 5

Food: 5

Service: 5

Good food.

Atmosphere: 5

Food: 5

Service: 5

quick and tastes great

Wheelchair accessibility: great access and well maintained.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball

Great fresh sandwiches. Staff is super friendly. Rewards program is easy.

Atmosphere: 5

Food: 5

Service: 5

Great sub and quick service

Parking: Usually able to park near door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero Sub, Chips, New York Steamer, Engineer, Firehouse Meatball

The best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Turkey Breast, New York Steamer

Krystal was nice and very informal!! Thank you so much Krystal and I hope this reaches out to management because she needs to be recognized for her hard work

Atmosphere: 5

Food: 5

Service: 5

I had an absolutely frustrating experience with this restaurant. I placed an order through DoorDash, and the payment was successfully processed. However, when the DoorDash driver arrived to pick up the food, the restaurant refused to prepare the order—despite already being paid! There was no explanation, no apology, and no solution offered. I wasted my time and money, and was left without my meal. This is completely unacceptable. I won’t be coming back, and I highly suggest avoiding this place if you want reliable service.

Door dash confirmed with them they would be paid for the order as they are a door dash partner but they still refused to make the order.

Service: 1

JaQuale and Raven were very personable and friendly. JaQuale gave me great suggestions on sandwich choices and made the perfect sub. Raven was helpful with the firehouse app and helped me navigate it. I will definitely be back more often!! The French dip sub was tasty beyond belief..

Atmosphere: 5

Food: 5

Service: 5

Subs okay

Atmosphere: 4

Food: 4

Service: 4

Pleasant employees, great food, fast, accurate service.

Atmosphere: 5

Food: 5

Service: 5

Very consistently good!

Atmosphere: 4

Food: 5

Service: 4

This location takes longer to prepare a sub than any other location I’ve been to. I order on the app and still wait 40 minutes for my sub. They have a bunch of people working behind the counter, but the obviously they aren’t working together to get the food out quickly. I feel like I made a mistake every time I come here.

Atmosphere: 1

Food: 3

Service: 1

Firehouse subs are good but the price is way too high. Two medium subs no chips no drink 20 dollars seems like a lot. I dont remember it being this expensive.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Italian Sub