Jimmy John's
501 E Gregory St Suite C, Pensacola
(850) 607-7788
Recent Reviews
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This place should always get 5 stars they are fast and good.
Atmosphere: 5
Food: 5
Service: 5
Very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
The afternoon mgr at this location was very customer service oriented, but apparently no longer works there. The mgr that was there at the time of this review had an attitude, wasn't willing to do any special requests, like Mayo in a cup instead of a mayo packet, and seemed to just not care.
Atmosphere: 1
Food: 5
Service: 1
Fabulous staff and sandwiches!
Atmosphere: 5
Food: 5
Service: 5
This was my first time trying the”12’Steak Bomb Sub” and I must say it was delicious…. It was definitely giving 100/10 highly recommend it!!
Atmosphere: 4
Food: 5
Service: 5
There was 5-6 workers. Not a single one greeted us. The cashier just stared at us. Just an overall awkward experience. I didn’t even feel comfortable to order. It’s not hard to say “Hi”.
Atmosphere: 2
Food: 3
Service: 1
These guys at this store went above and beyond for our NJROTC cadets that were visiting on a Spring Break trip. It was a last minute lunch and they had them ready within two hours. We ordered 6 party boxes to feed about 90 people and they threw in napkins and condiments. Sandwiches were so fresh and well put together. You guys are the best!! 🤩
Atmosphere: 5
Food: 5
Service: 5
I don’t know what it is with this place. This is the second time I have ordered a unwitch blt with light lettuce, extra bacon and provolone and the second time I got nothing close to what I ordered. The first time I received an unwich BLT unaltered with no provolone and this time I got ham for some reason.
Also, it would be nice if your employees didn’t try to flirt with customers brought my boyfriend this time because of it
The food is not cheap either so I would appreciate them getting the sandwich right if I wanted my order screwed up, I’d go to McDonald’s .
Atmosphere: 1
Food: 1
Service: 1
They always forget to add the change to the sandwich and leave out the side, avocado or jalapeno ranch sauce. Have not had one order completely correct. They are best for the quick delivery, just not the accuracy for the order itself.
Food: 4
Service: 3
Oh my! I am flabbergasted by what just transpired. I ordered delivery. If I had not of called I would have never known it was never going to be delivered. So I went and picked it up. I received 2 thin slices of turkey on a Hugh roll. With tons of mayonnaise. I ordered avocado. ? yeah right not even that. I will be disputing my payment for sure. We as consumers should never have to put up with such nonsense.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
On April 8 a small group from my office went to this store to eat lunch. We were eating at the store. One in our party order an Unwich which is like a bread less sandwich. It became messy. She went to the counter and asked for a plastic fork. The employee told her could not have one. I could see a jar of plastic forks so I approached and asked explaining the messy sandwich. I was told we would need to buy potato salad to get one. I exclaimed, “ Are you’re really going to deny a plastic fork?” A delivery driver standing near rudely said yes. I asked for the manger. A young lady approached a restated their rules and would not allow giving a plastic fork. In fact I learned it was corporate policy. This became a surreal scene from Seinfeld. Three people in line start laughing and saying this was just wrong. When I said I’ll go next door and get one the manager begrudgingly gave me a fork. Clearly this is our last visit and no more purchases for office events. Forks are more important to the business than customer satisfaction. Seriously speaking I enjoy the sandwiches but service was disappointing!
Great sandwiches just as we ordered them. Delivery was fast and courteous!
Food: 5
Service: 5
Recommended dishes: Sandwich
I recently ordered from this location for delivery. They were extremely busy so they outsourced the delivery to Uber eats. When Uber delivered my order they also gave me someone else's order. I called the Uber driver repeatedly but they would not answer. I called Jimmy John's and explained the situation and they told me the Uber driver refused to come back.(LAZY)So instead of this order going to waste and then remaking it, the employees and manager made a quick decision to come back and pick it up from me and then deliver to the rightful customer. They did all of this so quickly and seamlessly! They were extremely nice and professional! Very impressive! Quality is always on point and this situation made it all the better! Love this location!
Atmosphere: 5
Food: 5
Service: 5
Jimmy's us a guaranteed hit.
Atmosphere: 5
Food: 5
Service: 5
This place is awesome. Freaky fast and great atmosphere. This young man made my day with his phenomenal service and delightful attitude. I can also tell he works out, because his biceps and forearms rippled with strength as he made my delicious sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Sandwich
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