Your customer service is awful. We ordered through DoorDash, who doesn’t make the food, and received completely wrong orders. The resolution: your people washed your hands of it and told us to come in — if we were interested in dining in, we wouldn’t have ordered delivery.
I’ve brought visitors multiple times — friends and family each time someone visits — I’ll never come back again based on how flippantly your employees treated us. Absolute garbage approach.
Atmosphere: 1
Food: 1
Service: 1
Vin
Great place, so many fusion items and a food galore, loved all of it.
Atmosphere: 5
Food: 5
Service: 5
PTurtle
Horrible service
Canadasteve
Good food, bad service. They make it clear that you're not welcome if you don't agree with the employees politics
Updated from previous review on 2024-02-20
issac vowell
2nd time in 10 days we(family of 4) have tried to eat here. Restaurant half empty and was told it was a 45 wait for a table. I understand if the place is understaffed, but saw at least 5 employees standing around with the hostess, while there are only maybe 8 tables with customers. The bartender in the other hands has her hands full with a full bar. Have eaten here in the past and had great service at the bar, maybe a by its full, but not allowed to sit there with kids. Or maybe it’s because I have kids why I’m getting the absurd wait time for a table. Will definitely be a last resort to visit this establishment again.
Atmosphere: 1
Food: 1
Service: 1
Marie Bores
8:00pm on a Friday night, half empty restaurant. There are at least 5 empty tables inside and only a 2 top outside. Literally no one is waiting. Hostess told us 45 minutes for a family of 4 and then walked away and laughed with some other staff members. Do not recommend. We left. Won’t be back. And this is the SECOND time we’ve tried to eat here in a week with the exact same situation. Same hostess as well.
Atmosphere: 1
Service: 1
Monica Moore Merrett
The food is fresh made and is fabulous. Would recommend for everyone. Super yummy and awesome service.
Atmosphere: 5
Food: 5
Service: 5
Sierra Sellers
Definitely a favorite local spot. Isabelle is a great server. Kind and attentive :)
Atmosphere: 5
Food: 5
Service: 5
Jason Bohnenstiehl
My breakfast burrito was delicious.
Atmosphere: 5
Food: 5
Service: 5
mark johnson
As native Texans, we know good tacos. Juan's Flying Burrito in Pensacola also knows tacos and happy hour! Whenever we're in town staying at Jackson Street Retreat, you will find us enjoying Taco Tuesday at Juan's Flying Burrito. The street tacos are outstanding, and only $2 each, with several varieties to choose from. They have good queso, too. Juan's has a very good happy-hour margarita, as well as a couple of beer specials. Highly recommend.
A true jem of the city. This place has some of the best food in town and the vibes are so unique and fun. Their drinks are great and the prices are so fair too. If you want to pleasantly surprise someone with local food, this is the place.
Atmosphere: 5
Food: 5
Service: 5
Timothy
I like the food here. I’ve never tried Mexican street corn dip before it was delicious and Taco salad was excellent too.
Atmosphere: 5
Food: 5
Service: 5
Luke Raulston
This is honestly one of my top 3 spots in Pensacola. Great atmosphere and food.
Atmosphere: 5
Food: 5
Service: 5
Scott Smith
Great food for a good value. I have been a repeat customer for years now. All the employees are very attentive and friendly.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Rudolph
I was out with a friend celebrating Juneteenth and we were really just looking to get out of the heat and rest our legs from walking a long distance. Food was not the first thing on our mind when we looked at the menu. I ordered water and saw that they had lemonade and also strawberry lemonade. I always go for fruit flavored lemonade so I ordered one. Now the flavor of the lemonade didn’t have much strawberry for my taste but it was still refreshing nonetheless. I have to say the waiter who waited on us was very patient with me. I was perusing the menu for a while and every so often the waiter would come and check to see if we were alright. I finally picked the Jerked Nachos. The nachos were really good. It was jerk chicken but it also had some mango salsa to top it off. I didn’t know what to expect but I was pleasantly surprised by the flavor. I would definitely come back.
Your customer service is awful. We ordered through DoorDash, who doesn’t make the food, and received completely wrong orders. The resolution: your people washed your hands of it and told us to come in — if we were interested in dining in, we wouldn’t have ordered delivery.
I’ve brought visitors multiple times — friends and family each time someone visits — I’ll never come back again based on how flippantly your employees treated us. Absolute garbage approach.
Atmosphere: 1
Food: 1
Service: 1
Great place, so many fusion items and a food galore, loved all of it.
Atmosphere: 5
Food: 5
Service: 5
Horrible service
Good food, bad service. They make it clear that you're not welcome if you don't agree with the employees politics Updated from previous review on 2024-02-20
2nd time in 10 days we(family of 4) have tried to eat here. Restaurant half empty and was told it was a 45 wait for a table. I understand if the place is understaffed, but saw at least 5 employees standing around with the hostess, while there are only maybe 8 tables with customers. The bartender in the other hands has her hands full with a full bar.
Have eaten here in the past and had great service at the bar, maybe a by its full, but not allowed to sit there with kids. Or maybe it’s because I have kids why I’m getting the absurd wait time for a table.
Will definitely be a last resort to visit this establishment again.
Atmosphere: 1
Food: 1
Service: 1
8:00pm on a Friday night, half empty restaurant. There are at least 5 empty tables inside and only a 2 top outside. Literally no one is waiting. Hostess told us 45 minutes for a family of 4 and then walked away and laughed with some other staff members. Do not recommend. We left. Won’t be back. And this is the SECOND time we’ve tried to eat here in a week with the exact same situation. Same hostess as well.
Atmosphere: 1
Service: 1
The food is fresh made and is fabulous. Would recommend for everyone. Super yummy and awesome service.
Atmosphere: 5
Food: 5
Service: 5
Definitely a favorite local spot. Isabelle is a great server. Kind and attentive :)
Atmosphere: 5
Food: 5
Service: 5
My breakfast burrito was delicious.
Atmosphere: 5
Food: 5
Service: 5
As native Texans, we know good tacos. Juan's Flying Burrito in Pensacola also knows tacos and happy hour! Whenever we're in town staying at Jackson Street Retreat, you will find us enjoying Taco Tuesday at Juan's Flying Burrito. The street tacos are outstanding, and only $2 each, with several varieties to choose from. They have good queso, too. Juan's has a very good happy-hour margarita, as well as a couple of beer specials. Highly recommend.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
A true jem of the city. This place has some of the best food in town and the vibes are so unique and fun. Their drinks are great and the prices are so fair too. If you want to pleasantly surprise someone with local food, this is the place.
Atmosphere: 5
Food: 5
Service: 5
I like the food here. I’ve never tried Mexican street corn dip before it was delicious and Taco salad was excellent too.
Atmosphere: 5
Food: 5
Service: 5
This is honestly one of my top 3 spots in Pensacola. Great atmosphere and food.
Atmosphere: 5
Food: 5
Service: 5
Great food for a good value. I have been a repeat customer for years now. All the employees are very attentive and friendly.
Atmosphere: 5
Food: 5
Service: 5
I was out with a friend celebrating Juneteenth and we were really just looking to get out of the heat and rest our legs from walking a long distance. Food was not the first thing on our mind when we looked at the menu. I ordered water and saw that they had lemonade and also strawberry lemonade. I always go for fruit flavored lemonade so I ordered one.
Now the flavor of the lemonade didn’t have much strawberry for my taste but it was still refreshing nonetheless. I have to say the waiter who waited on us was very patient with me. I was perusing the menu for a while and every so often the waiter would come and check to see if we were alright. I finally picked the Jerked Nachos.
The nachos were really good. It was jerk chicken but it also had some mango salsa to top it off. I didn’t know what to expect but I was pleasantly surprised by the flavor. I would definitely come back.
Atmosphere: 5
Food: 4
Service: 5
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