Island Fish and Grits
3300 N Pace Blvd Suite 50, Pensacola
(850) 438-0041
Recent Reviews
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Every time I go there, the owner is so welcoming 😁 My granddaughter runs and gives her hugs Everytime we are in there. The food is delicious and not like any other. Her oxtails are good as *ell
Atmosphere: 5
Food: 5
Service: 5
I just had the worst experience in my entire life dealing with this place. I was doing doordash. I couldn't pronounce the customers name right. This apparently set the owner off. At first I thought she was maybe joking and not serious. Because she talked down to me about how I was not able to pronounce names and how I was I doing doordash if I can't pronounce names correctly. I have no problem reading the most names but sometimes there are names that are hard to pronounce. She started raising her voice and I asked her I said ma'am I have never been spoken to like this in my life in anything nevertheless doing doordash. I was trying to be as professional and nice as I could. I was trying to explain to her that just because I couldn't pronounce the name didn't mean that I was stupid or something. She then proceeded to say well she didn't care if I took the order or not she didn't care about doordash. She started going on about her children were grown everything in her life is fine and that it's my problem. So I had to go to Google cuz I just knew that I was going to find other reviews about this. And exactly what I thought going through the reviews there are exactly almost similar situations with other people having the same problem. The food may be good but this woman has no business in customer service for people skills.
Atmosphere: 1
Food: 5
Service: 1
The woman is very rude and nasty. While my food is usually pretty good I just can’t deal with her ridiculous attitude. How are you so disgusting to your customers who fund your business???
Atmosphere: 1
Food: 2
Service: 1
We've only ever gotten the catfish dinner, but it is Always delicious. The prices are kinda high but it's worth it from time to time.
Atmosphere: 3
Food: 5
Service: 4
We got fried fish and grits and oxtail plate. Sooooo good. I would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Delicious fried fish and grits every time I come here
I was greeted by a gentleman and then a lady. They were very kind. The lady took my order and I told her I was at the store a couple doors down. The gentleman brought my food to me. It felt like no time at all. The food portions are great and the food is amazing. Thank you guys for getting me through a 12-hour shift!!!
Atmosphere: 5
Food: 5
Service: 5
Food is 👍 excellent price is good.... That oxtail ❤️👌❤️❤️
Horrible experience the cooker/owner was very unprofessional
Atmosphere: 1
Food: 2
Service: 1
NASTY AND RUDE FOR NO REASON! Everyone says she is but I don’t go off of what others say but believe me DONT GO HERE!! Barely can understand her and has the nerved to get smart “if you don’t want it, just leave it” why say that to a customer.
Restaurantji Recommends
Island fish and grits is a true treasure with delicious food that is fueled by passion. Johnson was so nice to my family and you can tell she really cares about the food she makes. The catfish was light and delicious, probably one of the best I've ever had. My child loved it too. The Curry chicken was fall off the bone good and had a rich deep flavor that takes hours to impart. This is a local business that is worth going out of your way to experience.
Atmosphere: 4
Food: 5
Service: 5
Oxtails really taste like home
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oxtail Rice and Beans Steam Vegetables
Not open I think it's closed went to the location called no answer needs to say closed
Atmosphere: 1
Food: 1
Service: 1
Went to pick up a DoorDash order and got cussed out and kicked out for taking a picture of the menu . While other customers were in the store too . The customer service is horrible and I was going to try this place now I’ll make sure to never recommend it .
The owner of this place is very disrespectful. And I was always told that the the cook determines the quality and taste of the food so if you’re attitude is nasty your food will also be distasteful
Atmosphere: 1
Food: 1
Service: 1
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