Love the donuts and the choice. Very disappointed that they nolonger have lemon filled ones they are my favorite
Atmosphere: 5
Food: 5
Service: 5
Patrick Warner
Things have been better ish at this location lately
Atmosphere: 5
Food: 5
Service: 5
Larry Taylor
Got an assortment of great donuts and tried new flavors too.
Atmosphere: 5
Food: 5
Service: 5
Guest Guest
I never leave bad reviews, but to say I am disappointed is an understatement. We have used the Cervantes Krispy Kreme for years for our kids birthday dozens for their classes or stopped for an after school treat. We do not live near this store and traveled today from the Nine Mile location when that store was sold out of the Peanuts donuts.
My family loves Snoopy, and I was trying to surprise them this morning. I traveled down to the Cervantes location, and it was not clean. The girl at the counter truly seemed annoyed with all the customers and me even when I said I appreciated her and thanked her. I am also pretty sure that she was not wearing gloves. There was a line to the door and the other young man working seemed like he couldn’t be bothered to help.
I didn’t see the donuts until I got home. She had put her finger in some, different decorations had fallen off when she put the donuts in, and an extra 3 glazed I got had other broken donut parts attached to them from the conveyer. Again, I never write bad reviews, but we don’t even want to eat the donuts, and what was supposed to be a treat and surprise was a $20 mostly thrown out disappointment.
The Nine Mile location was pristine, and the girl was friendly. Take the extra few minutes and go to that location. You won’t be disappointed and neither will your kids. Krispy Kreme, please do better. The picture doesn’t even show all the finger prints. Two donuts were ok.
Atmosphere: 1
Food: 1
Service: 1
Joshua Roberts
The drive through worker over charged us for a dozen half glazed half chocolate, and then they only gave us a dozen glazed. should only be 12 they charged 17. Same with the snoopy dozen charged 21 should only be 19.99. terrible place.
Atmosphere: 3
Food: 3
Service: 1
David Richhart
Hot & Now. What else is there to say? 🤤
Atmosphere: 3
Food: 5
Service: 5
Very Blessed
Great doughnuts. Just lower prices..economy is bad enough
Atmosphere: 4
Food: 5
Service: 4
S Kim Hodge
Fresh hot doughnuts and fast service. Best donuts in the world
Atmosphere: 5
Food: 5
Service: 5
Brandie G
8 PM and only the drive thru was available. A small wait and they were sold out of a lot. Delicious hot chocolate and donuts. Card machine seems really slow
Wow. 7am on a Sunday and sold out of every worthwhile donut. Including the hot fresh off the belt glazed made daily. This is the third annoying experience I’ve had in the past month. Sold four dozen to the lady in front of me with zero donuts made to back up the popular ones that this woman bought out. Seems as though this store just does not care about itself or us customers anymore. Staff, quality, you name it. Should just shut it down. Or maybe try caring about the place again like it used to feel like you did? Relocate, get bigger do better, something!! Extremely frustrated and disappointed long time customer.
Michelle Hoffman
Loved the view to watch the doughnuts being created on the conveyor line! Doughnuts are delicious and personnel were very grinding and helpful!
Atmosphere: 5
Food: 5
Service: 5
Cooper Layton
great donuts
Atmosphere: 5
Food: 5
Service: 5
Margaret Mangrum-Braun
Always my favorite 😍
Atmosphere: 5
Food: 5
Service: 5
Laura McKinney
A slight wait because they were boxed fresh from the line! Still warm when I was handed them. Delicious.
Love the donuts and the choice. Very disappointed that they nolonger have lemon filled ones they are my favorite
Atmosphere: 5
Food: 5
Service: 5
Things have been better ish at this location lately
Atmosphere: 5
Food: 5
Service: 5
Got an assortment of great donuts and tried new flavors too.
Atmosphere: 5
Food: 5
Service: 5
I never leave bad reviews, but to say I am disappointed is an understatement. We have used the Cervantes Krispy Kreme for years for our kids birthday dozens for their classes or stopped for an after school treat. We do not live near this store and traveled today from the Nine Mile location when that store was sold out of the Peanuts donuts.
My family loves Snoopy, and I was trying to surprise them this morning. I traveled down to the Cervantes location, and it was not clean. The girl at the counter truly seemed annoyed with all the customers and me even when I said I appreciated her and thanked her. I am also pretty sure that she was not wearing gloves. There was a line to the door and the other young man working seemed like he couldn’t be bothered to help.
I didn’t see the donuts until I got home. She had put her finger in some, different decorations had fallen off when she put the donuts in, and an extra 3 glazed I got had other broken donut parts attached to them from the conveyer. Again, I never write bad reviews, but we don’t even want to eat the donuts, and what was supposed to be a treat and surprise was a $20 mostly thrown out disappointment.
The Nine Mile location was pristine, and the girl was friendly. Take the extra few minutes and go to that location. You won’t be disappointed and neither will your kids. Krispy Kreme, please do better. The picture doesn’t even show all the finger prints. Two donuts were ok.
Atmosphere: 1
Food: 1
Service: 1
The drive through worker over charged us for a dozen half glazed half chocolate, and then they only gave us a dozen glazed. should only be 12 they charged 17. Same with the snoopy dozen charged 21 should only be 19.99. terrible place.
Atmosphere: 3
Food: 3
Service: 1
Hot & Now. What else is there to say? 🤤
Atmosphere: 3
Food: 5
Service: 5
Great doughnuts. Just lower prices..economy is bad enough
Atmosphere: 4
Food: 5
Service: 4
Fresh hot doughnuts and fast service. Best donuts in the world
Atmosphere: 5
Food: 5
Service: 5
8 PM and only the drive thru was available. A small wait and they were sold out of a lot. Delicious hot chocolate and donuts. Card machine seems really slow
Love those HOT DONUTS NOW
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wow. 7am on a Sunday and sold out of every worthwhile donut. Including the hot fresh off the belt glazed made daily. This is the third annoying experience I’ve had in the past month. Sold four dozen to the lady in front of me with zero donuts made to back up the popular ones that this woman bought out.
Seems as though this store just does not care about itself or us customers anymore. Staff, quality, you name it. Should just shut it down. Or maybe try caring about the place again like it used to feel like you did?
Relocate, get bigger do better, something!!
Extremely frustrated and disappointed long time customer.
Loved the view to watch the doughnuts being created on the conveyor line! Doughnuts are delicious and personnel were very grinding and helpful!
Atmosphere: 5
Food: 5
Service: 5
great donuts
Atmosphere: 5
Food: 5
Service: 5
Always my favorite 😍
Atmosphere: 5
Food: 5
Service: 5
A slight wait because they were boxed fresh from the line! Still warm when I was handed them. Delicious.
Atmosphere: 5
Food: 5
Service: 5
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