Krispy Kreme

980 N 9th Ave, Pensacola
(850) 438-4639

Recent Reviews

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Coach John

Krispy Kreme....Thanks for supporting PSC CTE at our Warrington Campus. Greatly appreciated!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Krispy Kreme Donuts

Ginnifer Walters

Jerry Lewis was amazing! So helpful and went out of his way to make things great for us. He should be manager !! Lala was mean , nasty to everyone line , if it weren't for Jerry ,we would have walked out. Daja was eating doughnuts off the line over other doughnuts given to customers...... those two girls need a customer service makeover.... go Jerry ! You're winning at life .

Atmosphere: 5

Food: 5

Service: 5

William Hoke

Donuts were good, service was awful and they didn't have coffee???

Atmosphere: 5

Food: 3

Service: 1

Recommended dishes: Krispy Kreme Donuts

Sarah Rexrode

Out of glazed donuts at 2pm … then the lady was super rude about my husband asking about military discount and had a terrible attitude. Would not recommend this location.

Kelly Ann

Today, I received a free glazed donut while waiting in line. At first, I was confused by the sweet gesture, but it turned out that the workers remembered it was Lunar New Year for Asians. This Krispy Kreme store really made my day; they were so incredibly sweet! (No pun intended!) I'll definitely keep coming back to their delicious donuts and their thoughtful employees. <3

Atmosphere: 5

Food: 5

Service: 5

Dylan Phillips

James was so kind and went out of his way to make our experience great!

Service: 5

Timathy Howard

It was a dream come true and the best thing about this experience was the hot fresh Donuts that melts in your mouth I been eating them since the 70s when I was a student at the 1st N.B Cook

Atmosphere: 5

Food: 5

Service: 5

Renee Morrell

Drive through only they never listen they never get your order right and are never friendly the crew was too busy chit chatting and joking around together to pay attention to what the customer asked for

DANIEL ALMANZA

Bad customer services

Atmosphere: 3

Food: 1

Service: 1

Roger Gadstone

Great place to get an Iconic doughnut 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Krispy Kreme Mixed Dozen

Suzi S

I stopped in the 980 N 9th Ave location to pick up donuts for my family. After a full two minutes, I hear"Order when you're ready" No, "welcome to Krispy Kreme or what can I get you today"!
I pull around and hear" 14.99" OK, I guess we're not talking to customers today.

I am handed my card, receipt and donuts while the door closes in my face. Thanks Jeremiah for a great experience, lol!

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Krispy Kreme Donuts

Sheena Brown

I don’t like doing one star on a business due to the fact, I know how bad reviews can hurt a business but This Krispy Kreme has got to be the absolute worst one that I’ve ever been to and I’ve been to this one plenty of times before. Anyways, I went to the drive-through of this establishment asked for an iced coffee and of course they said that they weren’t doing them right now. Didn’t give me a reason why then I Anyways, I went to the drive-through of this establishment asked for an iced coffee and of course they said that they weren’t doing them right now. Didn’t give me a reason why then I ordered a glazed, original donuts and a Chocolate cream filling donuts, both of them was hard as a rock then I ordered a cold white milk and it was cold, but it was disgustingly old rotten on top of that the smaller Black woman that was working not sure what her name was, but she was extremely Rude the way I see it if you don’t like people why the heck are you working in customer service.!!!

Atmosphere: 1

Food: 1

Service: 1

Kristen Peterson

We came in tonight for my first time! It was awesome. 🍩Best warm doughnut and the freshest I've ever had! The people making the doughnuts were smiling and making work fun! James greeted us and gave inspiration to each of us! Great experience! 😁😁😁 #Doughnuts #Fun #Inspiration #Teamwork #

Atmosphere: 5

Food: 5

Service: 5

Pamela Stone

I had the delight of going to Krispy Kreme first time, and a wonderful, nice, and professional young girl helped me, and her name was Perry.

Atmosphere: 5

Food: 5

Service: 5

scou7

Horrible service. Horrible donuts got here 8 in the morning and got a dozen donuts all of which seemed days old and gross. Went to take a sip of the coffee and its super burnt tasting. Worker not even responsive when being spoken to what a joke. 17 dollars for old donuts and 2.50 for burnt coffee.

Atmosphere: 1

Food: 1

Service: 1

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