Krispy Kreme
1730 E 9 Mile Rd, Pensacola
(850) 760-5107
Recent Reviews
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Horrible customer service always out of donuts and never has fresh donuts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Glazed Dozen
Doughnuts were delicious. Better than the stores in Texas for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
It's Krispy Kreme, you already kind of expect what's coming. They have some very friendly employees so that's cool. There's usually a few pretty solid donuts on the LTO rotation.
Atmosphere: 4
Food: 4
Service: 5
I ordered a half a dozen glazed and a half a dozen chocolate and ask for them in two different boxes they told me at the drive-thru that it was $30 and there was a lot of laughing they never shut the speaker off and when I got my donuts they were ice-cold there's times I get it when they're not hot and ready but I mean these were cold Krispy Kreme used to be outstanding what kind of people do you have working for you
Definitely my favorite donuts. Always on the program when I visit the US or other places where you can buy them.
Atmosphere: 5
Food: 5
Service: 5
Jeremiah was a great drive through server. He made sure to fulfill my order and offered me a stir stick for my coffee and he genuinely cared. He started off the interaction asking for my phone number for the rewards which most don't do and it often is up to the customer to make sure that they can redeem their rewards. As someone who worked in fast food or service places, i can say that it's rare to see someone who's invested into their job and actually cares about their customers. I've gotten the pleasure of having him serve me twice and he's gone the extra mile every time.
It just sucks that they're often severely short-staffed and that's distressing/unfair to the employees and the prices could be steep which is why I gave the store a 3 star.
Atmosphere: 5
Food: 5
Service: 5
I placed an order online at 8:44 PM and drove approximately 20 minutes just to be informed that your location ran out of the item 10 minutes ago. The manager stated that it takes 15 minutes before the order is even printed for them to start making it. She stated it’s done on a “corporate level”
Yeah right..
This was a great inconvenience. Never have I used an online order and took 15 minutes before the order is printed/ indicated by the merchandiser.
Service: 1
Ghostbusters donut is supersweet.. but very good
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Oreo Donuts
It's my favorite dessert place .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
Best store in
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hot sign usually around 4:00 PM daily. Melt in your mouth hot glazed Krispy Kreme donuts. Best donuts hands down!!
They advertise one price and then add additional fees per donut .insane considering the prices are already double what they were 2 years ago.
Atmosphere: 1
Service: 2
Hot and fresh absolutely delicious
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
Messed up my order and left me in the driver through. Had to go inside to get the rest of my order. The doughnuts were very old. Will not me coming here again.
Atmosphere: 1
Food: 1
Service: 1
I love the donuts! Service was not good.
Atmosphere: 4
Food: 5
Service: 4
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