Krispy Kreme
1730 E 9 Mile Rd, Pensacola
(850) 760-5107
Recent Reviews
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Nothing better than a fresh sweet snack in the middle of the day. The chocolate glazed are a favorite.
Atmosphere: 5
Food: 5
Service: 5
Donuts for sale. What they failed to leave out is that they are stale. And they get you wrong. A dozen donuts and you can't even get it right?
I just moved to Florida from north Carolina and I was so excited to find out krispy kreme was in the area I moved to,my husband spent close to 28 dollars on the Harry Potter doughnuts as a surprise being we are both Potter fans. Unfortunately when I got them I was surprised but not in a good way. First off the doughnuts are advertised as being in a beautiful Harry Potter box which ours was not in,instead they were in the basic white box,the magic hat doughnut was advertised with its own cute box which again we didn't receive. I was upset but brushed it off maybe they were out, when I opened the box I was met with more disappointment the doughnuts looked old and definitely didn't look like the ones advertised,in fact the gryffindor doughnut was missing the biscoff entirely...this was my first experience at this location in my new state of Florida...I will not be coming back...definitely not what my husband ordered nor was it worth the money he spent.
Atmosphere: 5
Food: 1
Service: 2
My boys loved this place. It was clean, had friendly service, and amazing doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Ok I just ordered the Gold snitch 16 Oz I ordered the ice well I got hot coffee didnt taste nothing like what I ordered I also payed to have add ins vanilla n Golden snitch flavor in the coffee so im just alittle confused here why they gave me hot instead what I ordered
Atmosphere: 5
Food: 5
Service: 5
Quick service. Fresh glazed off the line and a free donut while waiting 🤌😍
Atmosphere: 5
Food: 5
Service: 5
Very clean and the doughnuts were fresh
Atmosphere: 4
Food: 4
Service: 4
I had a coupon for buy one get one free. We chose the assortment but then they were out of most of them. If you are gonna put out a coupon at least have the product. This is not the first time this has happened. Its ridiculous! I recommend the glazed doughnuts simply because you know they have those.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Original Glazed Doughnut
Tried to buy some donuts for crew this morning (8/30/25) but lobby closed... short staffed. (Bad management.. call people in or do the schedule better). Saved me $30 on a positive note! Didn't buy anything! How much more business did they lose?
Atmosphere: 1
Food: 1
Service: 1
The lady at the drive thru was a jewel, of course the hot doughnuts were amazing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The donuts are oh so fresh and taste amazing!!!!! The people are great and pleasant!!!!
Atmosphere: 4
Food: 5
Service: 4
There is no reason it should take over half an hour in drive thru. Went inside to try to order and there are multiple employees doing nothing, and a line in there too.
Atmosphere: 1
Food: 1
Service: 1
This location is the worst one to go to! Went to this location well before closing time and tried ordering the Harry Potter assorted donuts and was told they only have original glazed. There were so many at the counter and they said the ones they had were for the next day? As a “restaurant” or food service you should have all options available until closing time. There was also a worker outside that “whispered” “please leave” as we pulled in. This has to be the worst Krispy Kreme they’ve ever opened and they have the worst employees who do not care about customers.
Atmosphere: 1
Food: 1
Service: 1
The General Manager waited on me her last name is Lee. She was great she remembered that it was my 2nd time showing up for there specialty Donuts She went out of her way to make my Donuts. What great service.
Atmosphere: 5
Food: 5
Service: 5
How do you advertise something but completely sold out 1hr after you open.
The Harry Potter Donuts were literally sold out before 7am and they do not make any more throughout the day.
We went in yesterday and they literally only had 4 basic selections of Donuts. Glazed, chocolate glaze, strawberry glaze and sprinkles.
No powdered, no cream filled, no nothing.
Very sad
Atmosphere: 4
Food: 2
Service: 4
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