McDonald's

5 S Blue Angel Pkwy, Pensacola
(850) 457-0560

Customers' Favorites

Photos

+83 photos
+82 photos
Add a photo

Recent Reviews

Honestly i think this McDonalds would come up if they didn't have a-lot of children working for them & they retrain everyone in customer service..They don't use both lanes they pick which lane to answer & which people to ignore.. Customer service is everything in a fast food industry & they need to be retrained in that area..
We went to get a quick dinner and pulled up to the second lane because of the way we were coming in the drive through. Nobody acknowledged us and then a car pulled up to the first lane and was greeted immediately. My husband then said excuse me and they answered one minute, not one employee was friendly at all and acted like we were a nuisance to their day. We were asked to pull around and wait but again they were pretty quick but left some of the order out of the bag. Still no...
I know we all like that hot-n-fresh feeling. For those who never worked in the fastfood industry, you sometimes have to cut them a break. I go here alot for my kids so some days you get hot-n-fresh, some days you don't. Overall, service was excellent, maintaining a positive friendly attitude despite the evening rush. If your food isn't satisfactory, go back and ask them to remake it or request fresh at the drive through and be patient.

More Reviews