McDonald's

7941 Pine Forest Rd, Pensacola
(850) 944-8523

Recent Reviews

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Alecia Phillips

Never frappe machine never work

Atmosphere: 3

Food: 3

Service: 3

Rachelle Joyce

Food is always good

Atmosphere: 5

Food: 5

Service: 5

Jennifer Mack

This is the peice of cheese on my fish 🐟 sandwich, talk about shrinkflation, and my fries were fried twice...what is going in there, the lady in 1st window slammed that window so hard, like she was mad!!! Worst meal ever!!! Thank goodness the lady at the 2nd window was super cheerful!!!!

Atmosphere: 1

Food: 1

Service: 1

jessica welker

This is the second time I went to this McDonald’s and finally went in due to my burger being made incorrectly. The first time I was nice and let it go. This time I went inside and gave the manager my burger and stated it was wrong and the person in the drive through gave me the wrong order to begin with and then gave me the wrong burger. The manager then proceeded to make me feel wrong for even coming inside to say something and get the right burger and stated “we are short staffed” as if that is an excuse for giving me the wrong order and then the wrong burger not once but two times. Once she provided me with the correct burger or so I thought I went back to car and my burger was still wrong. I will never go back to this McDonald’s and that says a lot because previously in my past I worked for McDonald’s for 6 years and was a manager.

Atmosphere: 1

Food: 1

Service: 1

Timothy Doersam

I absolutely despise the kiosk very complicated and not near as efficient as someone personally taking my order

Atmosphere: 2

Food: 3

Service: 1

Joe Langley

Slow service. How ever cashier was very good and apologetic about wait.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cheeseburger

Ben Emery

Another McDonald’s that can’t meet the bare minimum of expectations..
Employing rude, arrogant drive thru staff is sadly expected, however, overcharging and refusing to correct a mistake because “I don’t know how” has become an acceptable norm of substandard service. 0 stars. McDonald’s, thank you for another underwhelming morning.

Atmosphere: 1

Food: 2

Service: 1

James Tomlin

I came in This location today at 6 pm empty lobby I encountered a manager with colorful braids correct an order before me im thinking Cool I'm in good hands NOPE she didn't even aknowledge me to say I'll be right with you looked me Dead in My face and continued to look at the screen ignore me on front counter not professional I took my business elsewhere

elliott

says on the door we open at 6am says online we open at 6am guess they actually open at 7..... disappointing.... then they laugh and hide when you try to get there attention

Atmosphere: 1

Food: 1

Service: 1

Brooke Clark

I'm getting to the point where I'm going to completely stop going out for fast food. It never seems to be worth the money anymore. People have no customer service skills anymore and the quality of the food is just not good.

Atmosphere: 2

Food: 3

Service: 2

Annie Smith

Everyone talks negatively about this mcdonald's on Facebook and I never understood why until today. Coke was pretty much clear and didn't have any syrup, when I went to ask for a new drink the staff member closed the window in my face and walked away.

Atmosphere: 1

Food: 1

Service: 1

Alissa Young

Can’t go wrong with a 10 piece nugget meal with fries cooked to order. 😋😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Cheeseburger, French Fries

Alex Mears

took 15 minutes for a quarter pounder and it came out raw. Was already home...

Atmosphere: 2

Food: 2

Service: 2

Kendal Planas

Nice hot food and excellent service! Service most importantly was great.

Atmosphere: 5

Food: 5

Service: 5

steve hicks

This is a great run Mcd's. Staff is great, especially the trainer, Leslie who obvious a great job.

Atmosphere: 5

Food: 4

Service: 5

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