McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
13145 Sorrento Rd, Pensacola
(850) 492-3864
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's
For the second time, first being last summer for my family member, second time last night for myself, both times a dead fly was found at the bottom of a caramel latte and for me I actually sucked it up into my mouth with the straw! Absolutely disgusting!!!!!
Terrible service. Toilet clogged with no sign on the door warning of this. Burger bun looked as if a bite was taken out of it
This location is by far the WORSTTTTTT McDonald’s I’ve EVER visited!!!! SHUT IT DOWN ALREADY‼️ You’ll think cause of the location, you’ll get Exceptional customer Service. That’s not it! The people & managers are RUDE & DISRESPECTFUL‼️ Nobody told them to apply for a fast food job! Go find a BETTER paying one! They definitely DO NOT MIND passing out COLD & OLD food!! Upon reading all the reviews, there’s ALOT of customers who complain about the service & looks...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in Pensacola Also Viewed
McDonald's offers a variety of experiences. While some customers find the service slow and disorganized at times, many praise the cleanliness, friendly staff, and delicious food. The ice cream machine is always working, providing a tasty treat with a smile. Customers can choose between traditional ordering or self-service. Recent reviews highlight the friendly and respectful staff, with employees like Jojo and Sidel being especially appreciated for their kindness and patience. One customer noted that the staff is very helpful, with Darquell warning about fresh fries coming out of the fryer. The restaurant can be busy, especially on weekends and during breakfast hours, which sometimes leads to longer wait times, particularly for breakfast sandwiches and hashbrowns. Despite this, the staff works very hard to handle the rush, and many customers find the environment clean and welcoming. The soft drink system has been mentioned as needing improvement, but overall, the restaurant continues to serve a variety of tastes, with friendly staff and a clean environment.