McDonald's

5897 W 9 Mile Rd, Pensacola
(850) 944-7222

Recent Reviews

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Gary Shannon

Can't leave a review on their food or atmosphere, simply because all three employees acknowledged my presence, but never took my order. Customer Service does not exist at this establishment.

Constance Hancock

Food was cold, hard and awful. Nothing worse than cold fries.

Sharron Headen Bogan

The reason I am giving him a one star because my grandkids love McDonald’s, we are new to this area a military family every time I come through the drive-through my french fries are old and cold. The cheese on the cheeseburger is cold because they didn’t even take time to warm the meat up for it to melt if it wasn’t so far to drive I would never go to this McDonald’s ever again. Their food is never hot and it’s 11 o’clock lunchtime. Everything should have been hot very disappointed. #MilitaryFam757

Ben Barrionuevo

ordered a caramel sundae online. At the second window, they sent me to waiting area 1. After seven cars, and since my order hadn't arrived, I went inside to cancel it. I didn't understand why they treated me this way. I placed my order online, paid, and waited, but after seven cars were on hold, my order never arrived. service always

C Morris

Very clean and quick service!!!

William Garcia

They make people wait for a simple single burger. It ridiculous.

D T

The AM manager is extremely rude and has an attitude for no reason. I had to wait ten more minutes for a strawberry cream pie and I just asked for like complimentary nuggets or something and she said, well, it's your fault.You're waiting so yeah.Yeah, y'all need to hire a new manager..

Atmosphere: 1

Food: 1

Service: 1

Mike Jr

Terrible, terrible customer service. If you go, expect to be treated poorly in the drive-thru or ignored in the lobby. I frequently choose to not eat over getting disrespected every time I go here. The Wawa across the street cannot be completed soon enough.

Atmosphere: 1

Food: 2

Service: 1

Paris

This location ALWAYS messes up my order one way or another… but usually it results in something being free so thats why I give 3 stars. Free food > Good Service.
But for real, get it together. Girl with black hair has an attitude with me every single time.

Atmosphere: 1

Food: 4

Service: 1

Becki Bryce

Ordered McDelivery. Got a raw cheeseburger delivered. Disgusting & disappointed after working all day with no food & had to get food for me & kids. Then to spend $58 for a company to try & unalive me. So upset.

Atmosphere: 1

Food: 1

Service: 1

trinity bishop

I ordered a caramel hot chocolate and it is literally white, no chocolate at all

Food: 1

Chris Cagle

Raw burgers ?

Food: 1

Rose Glasgow

Very disappointed with this location. The food is ALWAYS HORRIBLE I keep giving them the benefit of f doubt and giving them another try but……. Always the same let down! they serve buns that are rock hard nuggets are hard fries are soggy! And the drink cups are given 3/4 full. Definitely won’t go back again no matter the convenience!!!!

Amy Rivers

The best egg mcmuffin I've ever had.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Megan Zickefoose

Was missing a cheeseburger and didn't realize it til I got home.

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