McDonald's
6935 N 9th Ave, Pensacola
(850) 478-9656
Recent Reviews
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These are the rudest employees I’ve ever come across! I stood there for 10 minutes before anyone acknowledged me, yes they made eye contact but never asked me if they could help me! The whole crew needs to be fired or re trained. McDonald’s do better
Atmosphere: 1
Service: 1
Constantly messing up food and drinks. I ordered a sweet tea and two double cheese burgers no onions. I overheard the girl at the window say she is out of sweet tea and needed more. There was an older gentleman bringing up the sweet tea and she ignored him while clearly pouring me an unsweetened tea… I was baffled. I said oh look there is the new sweet tea can I get that instead of whatever tea you just poured because I definitely saw them take the old one to change it. All she did was fake smile and acted like she was taking an order. Not bad enough right? Nah, I get to my job and sit down to eat and it clearly states no onions on the ticket well low and behold there are onions… so I have a watered down unsweetened tea and two burgers with onions. I called as one normally does and nobody answers. I call again a while later and nobody answers again. By the time I got done with my 12 hour shift I was exhausted and don’t see the point of explaining it to the night crew. So here I am leaving a bad review with pictures.
Ok...for it's McRib...
Atmosphere: 3
Food: 3
Service: 3
They had made my coffee wrong and the food smelled wrong when I opened it up. I had called the manager to explain and I’m already frustrated at this point. She was very rude and not even helpful.
She wanted me too bring the food back 🤣with receipt. And I’m jsut like ma’am that gross too even consider bringing food back into a restaurant when it’s already gone out the window. At that point it’s 13$ but I wanted my coffee with extra Carmel and vanilla. And the food to smell and taste right. But the way it was off putting with the smell.. definitely wasn’t going to eat it. So I jsut threw it away. I’m not going back to this location. Just because of the way she had handled it…
I get working in the restaurant industry is not for the weak hearted. But at the same time I wasn’t even rude or cussing. Was I frustrated? yes.. but that was no excuse to even be rude when I wasn’t just tryna get my food made the right way.
Atmosphere: 1
Food: 1
Service: 1
The black guy working at the window tonight taking orders at 730 tonight rude and shouldn’t be working there and he gets the orders wrong everytime we go there
Atmosphere: 1
Food: 1
Service: 1
Most of the staff dont bother to speak except for KD she is the only one who is friendly. Dont bother to order fresh to order French fries greasy and limp cheese isn't even melted on burger. This has happened multiple times. On a postive note I loved the frappe im done with This McDonald's and I wont order any food from any McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. It took over half an hour to get a 10-piece nugget meal for me granddaughter. I finally had to ask for it. When I got home there was a mcrib in the 10 piece nugget box. I will not go back to this McDonald's.
Atmosphere: 1
Food: 3
Service: 1
Great staff fast service
Atmosphere: 5
Food: 5
Service: 5
Since you’re closed before 12 am may as well update your hours for the public
Not sure when Happy Meals became as expensive as adult meals but I was quite suprised!
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
My nuggets and fries were rancid and I had to throw them out. Also got a McChicken and that was as expected from a McDonald's
Atmosphere: 3
Food: 1
Service: 3
Fast friendly service
Atmosphere: 4
Food: 4
Service: 4
This location is superior to many others that we've visited! Very nice, quick and efficient!
Atmosphere: 5
Food: 5
Service: 5
This is by far the worst mcdonalds. Go down the road to the next one. No fountain machines. No one comes to the counter. Employees dont even look at the counter. Poor poor poor. Walking out as this review is being left
Atmosphere: 1
Food: 1
Service: 1
People
Atmosphere: 2
Food: 1
Service: 1
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