Papa Johns Pizza
6315 N 9th Ave, Pensacola
(850) 857-3636
Recent Reviews
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I got a small pepperoni pizza with an extra ingredient that almost broke my tooth. Not sure what it is and the manager doesn’t know either! I broke this thing open with a HAMMER and still can’t figure out what it is. Manager seemed to not care! Do not order here if you don’t want food poisoning or a broken tooth!
Food: 1
Service: 1
Got food poisoning, either one of the cooks or the delivery person likely did something to the food.
Food: 1
There were 4 young men working on July 9th 2025. ALEX,ETHAN,TYRONE& TJ their customer service was excellent. I love seeing young ppl take such pride in what they do! I ordered a thin meats no cut pizza, thanks guys it was delicious 😋 keep up the great work. 👍🏾
Atmosphere: 5
Food: 5
Service: 5
1.5 hr delivery wait, awfully cold and dough is undercooked. Worst papa johns ive ever had!!
Atmosphere: 1
Food: 1
Service: 1
Friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Person over the phone told me I did not place an order at this store, when I called this location 45 min prior to calling about my order. Then proceeded to tell me that I called the wrong place after waiting an hour for my order to never show. Please hire a new night shift manager for this location.
Atmosphere: 1
Food: 1
Service: 1
One of the better pizzas 🍕
Atmosphere: 3
Food: 4
Service: 4
We purchased 4 pizzas last night and it was $47 and change plus tip and when I say this was the worse pizza ever. The pizza wasn’t even covered in cheese it was missing cheese in certain spots and I literally had to go check my online order to make sure I didn’t mistakenly choose thin crust. This isn’t the Papa John’s I remember getting over the years. I’m terribly disappointed.
Atmosphere: 3
Food: 1
Service: 4
Great staff. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
I am a rep and ordered for an office 3 large pizzas at a total cost of $80. I get to the office and it’s three tiny pizzas….for $80!!! Now I did get what I ordered but had I known this would be all I got I would have never ordered from there. I called and spoke to the manager and hoped he would send another pizza and do the right thing but he did not. I will NEVER be giving them my business again.
Restaurantji Recommends
Ordered food , it was sent to DoorDash with out my consent and the cancelled immediately
Goodpizza
I
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Garlic Knots
The staff here is the best. They're always chill and very nice and will make sure to exceed expectations if you have any hiccups in your order. I order and deliver doordash. Of all the locations in the area this one is my favorite because of the people. They're chill, helpful, and are always working super hard.
Atmosphere: 5
Food: 5
Service: 5
Went to pick up an order and was told I'm sorry I can't help you. I'm not clocked in. But continued to stand there. The girl boxing the food hand no gloves on. Scratching her head, eating & drinking on the line. Just an FYI for ppl like me....
Atmosphere: 1
Food: 1
Service: 1
Staff lacks communication always running behind and getting orders wrong
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Garlic Knots, Pizzas Wings
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