Pizza Hut

312 E 9 Mile Rd Unit 8, Pensacola
(850) 477-3988

Recent Reviews

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Kenny Burchfield

I tried to pay with 2 different credit cards 💳 online and neither would place my order! So I drove there to place my order! The mgr said she would not honor the order online!
What’s the difference??? So I placed my order, paid for it with the same card as I used online! She said give us about 15 minutes!
So waiting outside in my car! I went to pickup my order she gave me my order! Drove home to eat the pizza I ordered and it really wasn’t that great! I’m disappointed in the service and the taste of the pizza! My guest was not impressed either!

Atmosphere: 5

Food: 3

Service: 5

Brenson Glover

Waste of time!!!! Place order via the app, wait more than an hour.... call 10 mins after delivery time to check on order, transfer to call center which is no help.... chat agent no help.... waste about another hour trying to find out what's going on, just to be told no delivery drivers so your order will not be delivered.... so try if you want, but I just waited over two hours for pizzas that won't be delivered and no body at Pizza Hut cares that they wasted your time/tied up your money/or speaking with you about the issues they caused

Service: 1

Selena Sheltry

I called the day before to order 31 pizzas for a work party and they needed to be ready by 9:30am. Nick handled everything, was calm, cool, and collected and handled the order with ease. Everything was ready by 9:10am and they open at 9am. 31 pizzas! They deserve all the stars!

Service: 5

Stephen Bailey

I went and picked up our order.But make sure you grab your 2 litre drink from the refrigerator. We did like the new personal size pizza.

Atmosphere: 2

Food: 4

Service: 4

K

We ordered a bundle & both our pizzas were disgusting.. no flavor & they forgot 1 ranch to go w our extra 8pc bone in wings. Then the lady called me & asked if we could meet her outside as if we didn’t place a DELIVERY order for a reason. 0/10.

Atmosphere: 1

Food: 1

Service: 1

Jay T

Dancers this is where you need to go and get your money 9/10 is going to be a cash order and it's $50 plus every time I put

Atmosphere: 5

Food: 5

Service: 5

Lilly Soulet

Love getting wings from here in wing Wednesday, nice staff

Atmosphere: 5

Food: 5

Service: 5

Heather Gvillo

They're having the $2 special on the personal pan pizzas will you play store order at 10:33 did not receive our pizzas until 11:25 when we went in at the schedule of time for it to be done it wasn't even in the oven yet. The people that had at the cash register had no idea how to ring people up. They should have been better prepared for rhis day

Atmosphere: 2

Food: 3

Service: 1

Jasmine Cephas

So rude! Answered the phone rude, asked what I wanted, uhm to order a pizza, We ARE OUT, uhm ok, mhm goodbye đŸ˜€

Atmosphere: 1

Food: 3

Service: 1

Sarah McMurray

Put an order in was told it was canceled I really feel like it was due to closing time being an hr away this has happened more than once it's ridiculous an hr. Before and it gets canceled

Naomi N

I came to this Pizza Hut at 12am to place an order. I was thinking it was too late and probably wasn’t gonna be able to place it. Total opposite of what I expected! Joel was very nice and patient with my order. He founded the coupon for me and told me how long. He made the food fast and gave really good customer service! He needs to be recognized. My food was very delicious and he made sure I had everything I needed!

Atmosphere: 5

Food: 5

Service: 5

Corine Lavender

I go to this Pizza Hut often. I went and ordered wings extra crispy but they were not. I didn’t complain I just ordered more and specified that I wanted the extra crispy. They still weren’t. I spent $39 and my order wasn’t right still. I asked to speak with a manager and they said one was not in. The lady that took my order told me her name was Leanne but printed a receipt that said Maranda. I asked which name is her name and she stated “she goes by both”. When I explained that this isn’t the first time my order has been wrong she stated “well I suggest you go to another Pizza Hut”. I called the next day to speak with the store manager and all he had to say was “I’m sorry I’ll talk to them”. This is by far the worst customer service place I have ever been to. McDonald’s service is better. They will no longer receive my service.

Atmosphere: 1

Food: 1

Service: 1

Zoey Doll

Jacori deserves a raise, Pizza Hut is lucky to have him,this is the best pizza I had in awhile Good Job Jacori!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Boddie

Paid $18 for a stuffed crust pizza that wasn't cooked all the way through. Crust was still 'doughy'... Disappointed.

Atmosphere: 4

Food: 3

Service: 4

Aiyanna Pogue

I had a delivery with the driver name Maria 
 LET ME TELL YOU WORST EVER! it took her 30 minutes to bring the food and then she called me talking about meeting her the food was for my disabled father that can’t walk on his feet .. SHE WAS VERY RUDE! I won’t recommend her to drive every again .. had to call the store and speak to the manager on site she was very helpful in fixing my problem but over all Maria should not be driving nobody food around !

Service: 1

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