Popeyes Louisiana Kitchen

6401 N 9th Ave, Pensacola
(850) 572-7812

Recent Reviews

ERICA LEDERER

EVERYTIME I go here they never have food. The employees are so rude and basically tell u to go elsewhere. They only have 1 of this none of that none of that left either. It's ridiculous and I watched as cars repeatedly drive

Atmosphere: 1

Food: 1

Service: 1

Doc Scott Tindal

Food was good. Nice and hot, but took a minute as usual. Still not disappointed.

Atmosphere: 3

Food: 4

Service: 3

Debra Gilbert

Ordered JUST the chicken sandwich through the drive thru. I had 15 minutes left on my lunch hour and was asked to pull into a handicap spot and wait for my sandwich to be cooked. Granted, there were 2 other vehicles in front of me who were also pulled over and asked to wait. The vehicle behind me was asked to wait as well. Another truck pulled up after us and they all went inside to do a carry out order. I'm still sitting there waiting on JUST a chicken sandwich, the last vehicle to arrive is already getting their food and pulling out. There were 3 occupants in that vehicle as well. I had 5 minutes to get back to work so I went inside and told them to cancel my order and asked for a refund. They said my sandwich was coming out right now and when the worker handed it to me, it was someone else's order. I tried to give it back to him but he told me to keep it. His co-worker corrected him and she asked the manager to refund my money because I had to go back to work and I didn't have time for them to figure out whose order was whose. One of the other customers that was in front of me was given the wrong food and he came back inside as well. He was on his lunch hour as well and he was not a happy camper, rightfully so. When I handed the manager my receipt, he asked me for the change they gave me so he could refund. I guess they didn't have any five dollar bills in their registers?!? I had to go back out to my car and get the change they gave me so they could give me back the money I gave them at the start of the whole fiasco. Needless to say, I was 5 minutes late getting back to work and never got to eat anything for lunch. Probably won't be going back there. The workers were NOT rude, including the manager, but they didn't apologize for the wait or that I had to cancel my order. Cest la vie

Service: 2

Recommended dishes: Classic Chicken Sandwich

Gale Woodworth

Always fast, efficient and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2pc Signature Chicken Dinner, Classic Chicken Sandwich

Noland Schubert

Great chicken. Hate

Atmosphere: 5

Food: 5

Service: 5

DJ Ktrachito504

The people taking order African American she looks like 5”5 her hair is short with natural hair and she have in she was so rude while talking our orders she is also inpatient rushing us and it was not busy there, was no car behind us!

Service: 1

Alice Baker

Yummy chicken, but wish they would bring back them sausage jumbolia

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Blackened Chicken Sandwich Combo, Classic Chicken Sandwich,

Kaychiona Byrom

The most rudest people ever! Close down the lobby early! Ever night! Just doesn’t make any sense then the workers are outside having a blast

Atmosphere: 1

Food: 1

Service: 1

For The people

Bad very bad tasted and smelled old pealed back the breading still slimy and just awful got ripped off 36$ smh beware this place is filthy inside also!

Atmosphere: 2

Food: 1

Service: 5

Sandra F.

Chuck E. Cheese, we paid $23 for a little bitty medium pizza that look like an extra small and taste like it cost a dollar.

Melanie Rhianna

Bad very bad tasted and smelled old pealed back the breading still slimy and just awful got ripped off 36$ smh beware this place is filthy inside also!

Atmosphere: 2

Food: 1

Service: 5

Susan Gonzalez

Since the drive in is so slow I ordered via Grubhub today. I ordered classic chicken and got spicy, which I could not eat. I ordered an extra side of Red beans and rice which cost me $4.39 extra and I did not receive it. The receipt reflects my order but certainly not what I got. I won’t be back this time. So many chances to improve but service continues to go down. I’m done.

Food: 1

Service: 1

Nicholas Ponzini

I pulled through the drive-through and the guy on the intercom was very rude while taking my order. I told him my order and he said nothing until I said “hello “ to make sure someone was still there, he then demanded that I tell him what side and drink type though he never asked to begin with. Once I pull up to the window and paid, I realized it was three additional dollars for a large fry instead of a regular fry. It turns out that this is a family size box of fries, when clearly I just wanted a large fry for a single individual. Apparently there is no such thing as a large fry just a giant box for 3 more dollars. The person at the window then told me to pull up although there was no one behind me , so I sat there for a minute. Then a manager came to the window and told me to pull up again, and I said “I will when someone’s behind me “ and they said “you’re sitting on our timer”… So I pulled forward because I didn’t wanna spit in my food but it seems like they’re cheating the system making it look like they’re filling orders faster than they really are. Add seven minutes to their average ticket time because that’s how long I sat there after they asked me to pull forward for no reason other than to get off the timer. I feel lied to and cheated.

Atmosphere: 1

Food: 2

Service: 1

Carol Y

We came through the drive thru. They had to get change for a $20, so they asked us to pull forward. They first brought the food. It wasn't hot, just kinda warm and greasy. They brought the change. The girl dropped it and just said, "it's under the car." Then went inside.

Atmosphere: 1

Food: 1

Service: 1

Denyza

Outstanding service! Great food!! Fokes working there seem to care very much about what they’re doing. They seem to genuinely like each other and work very well together.

Load More