Reservoir
524 N Hayne St, Pensacola
(850) 542-2999
Recent Reviews
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The food is incredible, everyone enjoyed what they ordered. The staff is always friendly, love the back patio area. There are fun games to play while waiting for your meals. This is definitely one of our favorites and will be a regular stop
Did eat there due to allergies to almost every.
Great food, Great service we will be back!
We thoroughly enjoyed our food. It was truly excellent, and our server was attentive, friendly, and made the dining experience very pleasant. However, the experience leading up to our meal was disappointing and frustrating. When we arrived, the hostess told us the wait would be around 25 to 30 minutes, which we felt was reasonable. Unfortunately, we ended up waiting an hour and a half to be seated. Throughout that time, we were repeatedly told “just another 30 minutes,” which made it difficult to make an informed decision about whether to stay or leave. Each time we checked in, the hostess seemed dismissive and unapologetic, offering little explanation or reassurance. We completely understand that it was a busy Saturday night, and we’re happy to wait when the situation calls for it. But if we had been given a more accurate estimate from the start, we likely would have made other plans. It was also frustrating to watch several large parties walk in and be seated immediately after we had already been waiting over an hour. We even spoke with another couple in line who shared our frustration about how the wait was being handled.
While the food and our server made up for some of the wait, the disorganization and lack of transparency at the front of house definitely impacted our overall experience.
Duck fat fries are awesome, they are like layes potato chips, you can't have just one.
My husband and I have been wanting to try this place out! We decided to go a few nights ago finally, and I was to say the least disappointed. It was busy when we arrived, and it didn’t take too long to be seated. Once we were seated, it took quite some time for a server to come over and when she did, she immediately started with apologizing for the delay in service. We of course said it was OK and I asked her for a smart water to which I got water in cup. My husband ordered his drink and quite some time later, she came back to ask us if we wanted an appetizer. My husband wanted oysters so we put our order in for that. Quite some time went by again with her, not checking on us and talking to another employee in plain eyesight of us, not paying attention to us, and my husband had nothing to drink because he had finished his drink by then. When she did finally come back, the appetizer was placed on our table by someone else which was the wrong appetizer. My husband and I both looked at each other and I said whatever that is it’s burnt to which he said, that’s not oysters! Needless to say she finally came back over to ask him if he wanted another drink which had been empty for some time and I explained to her this was not the appetizer we ordered and she said you said oysters, I heard brussels sprouts 😒 then again she said sorry for the thousandth time and asked if we wanted to keep it or take it home and we said no. She removed it off the table and got him another drink. Our order was placed and we just kept it simple with the first burger option on the menu. I will say the burger was cooked perfectly. We were apologized to throughout the dinner for various things which was a bit redundant. In my opinion, you apologize once and just explain how you’re going to fix the problem. If you have to continue to apologize throughout a service then you’re doing something wrong. I can honestly say I don’t think we’ll be back! The next day my bank notified me that there was not one but two charges made for our bill from this restaurant, that just solidified our non-return to this establishment. I do wish them the best of luck as they have gotten so many good reviews And we were extremely excited to try them out. I guess it just didn’t work out for us. I always say don’t go off reviews alone and to always try a place out for yourself because everyone will have a different experience. I’m sure.
Too loud, ordered hamburger med rare got it with no pink to it, service was slow.
Lovely little spot to have lunch! My son’s eyes were bigger than his stomach once the Ponzu Crunch Chicken Sandwich hit the table 😂 The flavors hit all the marks! All the fuel we needed to get back to training dogs 🐾
Ryan Troester
Co-Owner/ Trainer
Frequency Canine Training
This place is out of this world. It's a new spot bringing a lot of fresh life to the Pensacola food scene. The fries are quite possibly the best in Pensacola, the sandwiches are top of the line, and the vibes are immaculate. Our server was Delmae, an absolute sweet heart who made sure our afternoon lunch was perfect. The owners sat us, and had the cutest 4th of July cocktail on the menu! 10/10 we will definitely be back!
This was one of the best meals we’ve had out in Pensacola. The Pompano entree was out of this world and maybe the best fish dinner I’ve had out at a restaurant here in the city. The menu had a lot to offer and they had such a fun back yard! I hope this place continues to do well. Only suggestion is that you bring back the biscuits for breakfast!!!
Restaurantji Recommends
Amazing food! Cant stop thinking about it! 🍔🍟
So yummy! We made the mistake of trying to go to dinner quickly (less than an hour) before a show downtown. We were running out of time and weren’t going to have time to eat so they quickly changed to a to go order and the owner gave us an INCREDIBLE piece of blueberry lemon cheese cake as an apology for the food taking too long, even though it was 100% our poor time management. Even reheated later the food was so wonderful and that is probably the best dessert I’ve ever eaten. We will definitely be back!
I came by and I throughly enjoyed the food! The waitress was super nice! I had
- Cuban Sandwich with Parmesan Fries. 9/10!
- Fried Brussels Sprouts - 9/10!
Overall, a really nice place and would like to come back for a drink!
Lovely atmosphere and patio. The food was fantastic and the patio is perfect for hanging out with the kids and letting them run around. They have cornhole and patio connect for.
So yummy! The staff is so sweet and the food is delicious!!
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