I waited for my order for 15 mints and no one came to window and when I went to pick up in store guy will not open door and asked me to go back in line . Need my refund back .
Madison Buffington
Associates are kind and helpful with questions. My smoothies have always been tasty and made exactly as ordered. I've been coming here since 2016 and have never been disappointed with my purchase. Peak meal times can cause a longer wait but it's worth it. Thanks for a great experience guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Metabolism Boost Mango Ginger, Pure Recharge Mango Strawberry, Peanut Power Plus
Delilah Pleasant
I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry
Paul Jackson
Dinner rush on a Saturday. Great customer service. Just two employees.
Atmosphere: 5
Food: 5
Service: 5
Olivia Washington
I ordered the PB Swizzle bowl and while I was at home eating it, I felt something in the back of my throat that I couldn’t swallow and it began making me cough. I had to reach all the way into my mouth until I felt on the very back of my tongue a scraggly piece of white, hard plastic. I have no idea what came from but this is totally unacceptable. Then to top it all off when I was moving the fruit around to find more trash, a blueberry still had the stem attached. I will not be back!
Stacey Simmons
Zyshaun is great and I am loving the watermelon smoothie!!!!
Atmosphere: 5
Food: 5
Service: 5
Traci Dagg
The guys at this one They listen then repeat So uk the order is right Good job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Berry Goji Getaway
Lavapop
Love going through the drive-thru
Dietary restrictions: Just ask
Parking: plenty
Kid-friendliness: kids love smoothies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
Thomas Fisher
Good fast and
Atmosphere: 5
Food: 5
Service: 5
James Mullen
Will was helpful, gracious and joyful! Twas a pleasure to buy Smoothies!!!
I visit the 9 mile road store about 3 times a week and it is always great. Friday 7/21/23 I ordered a smoothie that just wasn't quite right and I didn't realize it until I got to work. First chance I got I called them and the young woman that answered the phone was so nice and understood. I don't usually call and complain but this is a meal replacement so I really wanted my smoothie. ? I had actually gotten this smoothie at a lesser price because of rewards, so I felt even worse calling but she took care of it without hesitation! There was training going on. Things happen! I didn't get her name but thank you so much!!!!! I want to also add that customer service is fantastic. Everyone that I have encountered is always smiling and courteous and has helped me figure out the menu while on this "get fit" journey!!!!!! Thanks everyone!!!!!!
Lane
There is this one girl who I always see, her name I think is Kaitlin. I absolutely adore her. She is so sweet, and is always smiling!! Great customer service!! Thank you for making my post workout smoothie to absolute perfection every time!
Tee
Ordered pick-up only to find the lobby closed at 5:30pm during rush hour. Had a sign by the door lobby closed, drive-thru only. Hard to see with the long drive-thru line. Had to wait another 10 minutes to get thru drive-thru to pick up my order. The employee was nice at window.
Abby Spivey
I ordered a mixed berry smoothie, but unfortunately all I could taste was dirty ice from what I can assume is a very disgusting, moldy ice machine. The employees all acted miserable, but that was the least of my worries. Moldy ice is a health hazard. Please fix this.
cassidy
Employee messed up my smoothie. Very watered down and not enough flavor. I was very disappointed. ??
I waited for my order for 15 mints and no one came to window and when I went to pick up in store guy will not open door and asked me to go back in line . Need my refund back .
Associates are kind and helpful with questions. My smoothies have always been tasty and made exactly as ordered. I've been coming here since 2016 and have never been disappointed with my purchase. Peak meal times can cause a longer wait but it's worth it. Thanks for a great experience guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Metabolism Boost Mango Ginger, Pure Recharge Mango Strawberry, Peanut Power Plus
I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry
Dinner rush on a Saturday. Great customer service. Just two employees.
Atmosphere: 5
Food: 5
Service: 5
I ordered the PB Swizzle bowl and while I was at home eating it, I felt something in the back of my throat that I couldn’t swallow and it began making me cough. I had to reach all the way into my mouth until I felt on the very back of my tongue a scraggly piece of white, hard plastic. I have no idea what came from but this is totally unacceptable. Then to top it all off when I was moving the fruit around to find more trash, a blueberry still had the stem attached. I will not be back!
Zyshaun is great and I am loving the watermelon smoothie!!!!
Atmosphere: 5
Food: 5
Service: 5
The guys at this one
They listen then repeat
So uk the order is right
Good job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Berry Goji Getaway
Love going through the drive-thru
Dietary restrictions: Just ask
Parking: plenty
Kid-friendliness: kids love smoothies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
Good fast and
Atmosphere: 5
Food: 5
Service: 5
Will was helpful, gracious and joyful! Twas a pleasure to buy Smoothies!!!
Restaurantji Recommends
I visit the 9 mile road store about 3 times a week and it is always great. Friday 7/21/23 I ordered a smoothie that just wasn't quite right and I didn't realize it until I got to work. First chance I got I called them and the young woman that answered the phone was so nice and understood. I don't usually call and complain but this is a meal replacement so I really wanted my smoothie. ? I had actually gotten this smoothie at a lesser price because of rewards, so I felt even worse calling but she took care of it without hesitation! There was training going on. Things happen! I didn't get her name but thank you so much!!!!! I want to also add that customer service is fantastic. Everyone that I have encountered is always smiling and courteous and has helped me figure out the menu while on this "get fit" journey!!!!!! Thanks everyone!!!!!!
There is this one girl who I always see, her name I think is Kaitlin. I absolutely adore her. She is so sweet, and is always smiling!! Great customer service!! Thank you for making my post workout smoothie to absolute perfection every time!
Ordered pick-up only to find the lobby closed at 5:30pm during rush hour. Had a sign by the door lobby closed, drive-thru only. Hard to see with the long drive-thru line. Had to wait another 10 minutes to get thru drive-thru to pick up my order. The employee was nice at window.
I ordered a mixed berry smoothie, but unfortunately all I could taste was dirty ice from what I can assume is a very disgusting, moldy ice machine. The employees all acted miserable, but that was the least of my worries. Moldy ice is a health hazard. Please fix this.
Employee messed up my smoothie. Very watered down and not enough flavor. I was very disappointed. ??
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