Sonic Drive-In
5889 N 9th Ave, Pensacola
(850) 969-0938
Recent Reviews
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Always a problem
Atmosphere: 2
Food: 3
Service: 1
Great staff. Fast service
Atmosphere: 5
Food: 5
Service: 5
Avoid this Sonic unless you have copious time to waste waiting for them to talk to you. Have repeatedly needed to push the button several times over a 30 minute period for online order pickup.
Atmosphere: 2
Food: 4
Service: 1
UPDATE: I tried some deal there and got the double smasher burger with a free soda, but i got charged $1.50 for the free soda. The burger was overpriced too. I wont be back.
I wanted to try the smasher burger and get the free coffee so i stopped by. I dont pay for cell service so i couldnt even place an order on the app to get the coffee too because they dont have wifi.. I went home and figured Id place the order at home and go out later, but the app said I didnt add a qualifying purchase (smasher burger) to the bag to get the coffee and then just said they were having technical difficulties lol i see why i dont go to sonic ~
Very friendly and helpful 😊
Atmosphere: 5
Food: 5
Service: 5
Michael made our experience here absolutely splendid with his exceptional service, we came late at night and he helped us get our order promptly.
Atmosphere: 5
Food: 5
Service: 5
20 minute wait time for pre-ordered food
Last two times i went here I waited for 30 minutes after pressing the button and no one came to speak to us. There’s only one other car as I’m typing this and I’ve been waiting for 20 minutes so far. Insane. Employees are either overworked and underpaid or severely understaffed. Drive the extra 15 minutes to go to another location and you’ll still get your food before this one even answers at the stall.
Atmosphere: 1
Food: 1
Service: 1
Food at this location is always good. Busy location.
Atmosphere: 5
Food: 5
Service: 5
Sat down in their outdoor seating area. After about 12 minutes of waiting for my food, one of the employees steped outside and asked if I was there for something. After I explained I ordered food, they brought it out after a couple more minutes. Instead of the fries I asked for, I got cold tater tots, the sandwich I ordered had pickles when I asked for it without, and the bun and hamburger patties were very dry.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Placed an online order for 3 drinks it has been over 20 min since expected pickup time. This is not the first time they have taken longer than reasonable. But there will not be another time at this location.
Service: 1
The worst service of any Sonic I've ever been to I ordered two drinks, not food, two drinks, and we clocked it at 22 mins waiting. You gotta do better than that!
Atmosphere: 2
Food: 1
Service: 1
I'm PISSED ordered a Rt.44 Coke and this is what I get (picture attached) y'all need to do better this is ridiculous I don't have money to throw away. IF THE PRODUCT IS OUT SAY SO WHY WOULD YOU GIVE SOMEONE THAT THIS DRINK WAS FOR MY MOTHER.😡
Atmosphere: 1
Food: 1
Service: 1
If you want to kill time, place an order ahead. Took over 45mins at the restaurant for two drinks.
Atmosphere: 1
Food: 4
Service: 1
The service at this location is just overall awful and I don’t even know who to blame it on honestly. They need to shut this location down simply, we waited an hour for two drinks that we weren’t even able to get because we just didn’t see a reason to continue waiting on drinks that were so simple. 1slush and one cherry limeade?? Two of the famous drinks.
Atmosphere: 1
Food: 1
Service: 1
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