Building is neat and clean. Service was good. Food was okay. I ordered to go the sweet & smoky ribs.. The ribs were a little over cooked and dry not very tender. It wasn’t bad, but average. I do enjoy their cornbread and the sweet potato was good. To go order came with sweet bbq sauce packets and lots of napkins.,They have a drive thru to order and the line moved quickly. Drive thru person was polite and friendly.
I never write reviews but this has to be said. This was a "take out" order. We have not eaten at Sonnys since they changed management in the early 2000s. We decided to try it again. It was disgusting. My husband, daughter and I ordered the same meals except for sides. The meat was supposed to be turkey. It was not. It was loaded in pieces of chewy fat, brown stuff that looked gross, and did not taste like turkey. If they fave us brisket, it tasted horrible. We all took one bite of our sandwichs and threw the rest away. My daughters French fries were burnt. Our baked potatoes were not cooked in the middle. Well that is the last time we will be eating there. I miss the old Sonnys management, staff & food. Don't waste your money.!!
Food: 1
Service: 1
Stephen Hoist
Wife wanted BBQ. Said she wanted to go there. I had a free item on the app, so I was in agreement. I updated my app while waiting for the server. I informed her that I had the free item but the server said we couldn't use it because I just opened the account. I told her I only updated and have had the account for a while. She said sorry. I got kicked under the table so I let it go. I was going to order the free item as a to go to have for work the next day. I got the southwest egg rolls as a meal with fries and baked beans. She never refilled my sweet tea so I didn't finish my meal so I was able to take that to work the next day. It is what it is. If they are going to offer free items then tell me I can't use it, I will go some where else. Other places will honor what deals the send out. I base my tips on how often and fast my drink is refilled. Knowing that, my wife paid the check. The food was great just the service was lacking that night.
Atmosphere: 5
Food: 5
Service: 3
Ed
Tasia was a wonderful server.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sliced Pork
Dennis Boyce
You have some major competition the pace Fl. Sonny the baby back ribs much better. Did not care for your change in coleslaw no flavor.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Baked Potato
Beth Nelson
Anna was our server. She was super nice. She waited on us with a smile and happy greeting. She made our dinner time a nice experience. We hope to have her as our server again.
Atmosphere: 5
Food: 5
Service: 5
Derek Stone
Came back to this location, against my better judgement and ended up with the same result. Slow, sloppy service. But worst of all is the incompetence of the cook. Hard as a rock sandwich (supposed to be a Brisket Grilled Cheese).
My 3 year old could have done better. Where should I send her resumé?
Atmosphere: 3
Food: 2
Service: 2
Nicholas Ponzini
I have been ordering food from this location for a very long time and the Sonny’s sampler always came with at least 4 ribs. I only received 2 ribs this time and when I said something to the cashier they ended up refusing to fix it. This is an $18 plate so I expect quality. I wont eat here anymore.
Atmosphere: 1
Food: 1
Service: 1
Milen
There take out side was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork lb
Shannon Wilson
Sonny’s (9th Avenue-Pensacola) has a great group of employees! Kindness, patience, teamwork, and dedication are just a few of their amazing qualities! The restaurant managers are experienced leaders who do more than just supervise… they always pitch in to help wherever and whenever needed. This group of people definitely set the tone for every shift with their individual personalities that always bring fun and laughter! Their dedication to both the staff and the guests creates an atmosphere that ensures every shift is a great shift and that every meal is a great meal!
Building is neat and clean. Service was good. Food was okay. I ordered to go the sweet & smoky ribs.. The ribs were a little over cooked and dry not very tender. It wasn’t bad, but average. I do enjoy their cornbread and the sweet potato was good. To go order came with sweet bbq sauce packets and lots of napkins.,They have a drive thru to order and the line moved quickly. Drive thru person was polite and friendly.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Takeout, Pulled Pork lb, Smoked Wings, Sweet BBQ Sauce
I never write reviews but this has to be said. This was a "take out" order.
We have not eaten at Sonnys since they changed management in the early 2000s. We decided to try it again. It was disgusting.
My husband, daughter and I ordered the same meals except for sides. The meat was supposed to be turkey. It was not. It was loaded in pieces of chewy fat, brown stuff that looked gross, and did not taste like turkey. If they fave us brisket, it tasted horrible. We all took one bite of our sandwichs and threw the rest away. My daughters French fries were burnt. Our baked potatoes were not cooked in the middle.
Well that is the last time we will be eating there. I miss the old Sonnys management, staff & food. Don't waste your money.!!
Food: 1
Service: 1
Wife wanted BBQ. Said she wanted to go there. I had a free item on the app, so I was in agreement. I updated my app while waiting for the server. I informed her that I had the free item but the server said we couldn't use it because I just opened the account. I told her I only updated and have had the account for a while. She said sorry. I got kicked under the table so I let it go. I was going to order the free item as a to go to have for work the next day. I got the southwest egg rolls as a meal with fries and baked beans. She never refilled my sweet tea so I didn't finish my meal so I was able to take that to work the next day. It is what it is. If they are going to offer free items then tell me I can't use it, I will go some where else. Other places will honor what deals the send out. I base my tips on how often and fast my drink is refilled. Knowing that, my wife paid the check. The food was great just the service was lacking that night.
Atmosphere: 5
Food: 5
Service: 3
Tasia was a wonderful server.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sliced Pork
You have some major competition the pace Fl. Sonny the baby back ribs much better. Did not care for your change in coleslaw no flavor.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Baked Potato
Anna was our server. She was super nice. She waited on us with a smile and happy greeting. She made our dinner time a nice experience. We hope to have her as our server again.
Atmosphere: 5
Food: 5
Service: 5
Came back to this location, against my better judgement and ended up with the same result. Slow, sloppy service. But worst of all is the incompetence of the cook. Hard as a rock sandwich (supposed to be a Brisket Grilled Cheese).
My 3 year old could have done better. Where should I send her resumé?
Atmosphere: 3
Food: 2
Service: 2
I have been ordering food from this location for a very long time and the Sonny’s sampler always came with at least 4 ribs. I only received 2 ribs this time and when I said something to the cashier they ended up refusing to fix it. This is an $18 plate so I expect quality. I wont eat here anymore.
Atmosphere: 1
Food: 1
Service: 1
There take out side was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork lb
Sonny’s (9th Avenue-Pensacola) has a great group of employees! Kindness, patience, teamwork, and dedication are just a few of their amazing qualities! The restaurant managers are experienced leaders who do more than just supervise… they always pitch in to help wherever and whenever needed. This group of people definitely set the tone for every shift with their individual personalities that always bring fun and laughter! Their dedication to both the staff and the guests creates an atmosphere that ensures every shift is a great shift and that every meal is a great meal!
Restaurantji Recommends
Take out made the experience great some of the best service I have seen from that young generation!!!! The kids first name was Cooper.
Atmosphere: 3
Food: 4
Service: 5
Delivery takes about an hour to an hour and a half.
Jeremy the manager is the greatest!!!
Parking: It was good.
Atmosphere: 5
Food: 5
Service: 4
Great Food, Great Service, Fast Delivery!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork lb, Smokin Gun Sandwich
Everything was TOP TIER !!
From Being Greeted & Seated by Mr.Kirby
To my Wonderful Waiter Lauren!
Everything Was Fast Fresh Flavorful & Well Worth Every Penny !!
Let’s talk about Lauren’s Multi Tasking Skills, Bringing Out Customers Food & Welcoming Guest as They Come In ⭐️ a True RockStar !
The Staff Was Nice & Friendly,
The Environment was Nice Welcoming & CLEAN!!
My Overall Experience was GREAT !! Thanks Sonny’s Team for making my Experience the Best !!
I will be back !
Atmosphere: 5
Food: 5
Service: 5
This was the best barbecue I believe I've ever had. Everything was cooked properly and the meat was so tender. Great service and cleanliness too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork 3 Ways
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